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Customer Ratings & Reviews

Model:
EBGAIRPOPRDRKPNK124
SKU:
10180114

Customer reviews

Rating 4.4 out of 5 stars with 5499 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the excellent sound quality and impressive battery life that these headphones provide. Users frequently highlight the comfortable fit, affordable price point, and overall ease of use as standout features. While the vast majority of feedback is positive, some users have noted concerns regarding the maximum volume levels and occasional issues with the charging functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 5,499 reviews
  • Rated 5 out of 5 stars

    Heavenly Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used the headphones/ear buds on a recent flight in order to watch movies. There worked great. My wife also uses hers around the house while working with her plants.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GrandmaGood

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these earbuds they charge literally in like 10 minutes and I’ve had it for a couple months still using them!! They definitely get a five star and absolutely worth a few dollars that I spent on them. Value definitely exceeds price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very practical, functional and its app is excellent.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Great sound but but won't stay in ear.

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I don't know what it is but but they tend to fall out of ear after a while.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    The were great while they lasted.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to take on a business trip for the plane ride. Used them for four hours while flying to my destination and 4 hours again flying back home, and they worked great. Nice sound, held their charge everything was good. Fast forward to today, ten months later and the right ear bud will not power on. I tried all sorts of trouble shooting from tapping the left one seven time while in the charger, to charging them over night. I know the right ear bud is charged because when I hook it up to my DMM it has the same voltage as the left one, so there is something electronically wrong with the right one preventing it from turning on.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      So sorry about this. Please contact us at support@jlabaudio.com, and we will help you out. jlabaudio-conv

  • Rated 4 out of 5 stars

    Great fit!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my wife these and she loves them. I recently bought the skullcandy ones and she tried mine then hers and prefers hers. The fit is better doesnt hurt her ears. Only downside is the quality of sound isnt at skullcandy level but still really good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best headsets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my go to headsets. If it wasn't cause I lose them all the time. I wouldn't have to buy anymore.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sorry to say…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were not a good experience for me and I ended up returning them after a couple weeks. The main problem was the earpiece would just stop working during a phone conversation. Others could hear me but I could not hear them and had to disconnect and reconnect to get audio back. I also wasn’t a fan of the touch button, I prefer something more tactile that you press and can feel click in response. I would hang up on people or start playing music by tapping it incorrectly. I don’t know that they are necessarily a bad item but it didn’t work out for me.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help on issues regarding our products. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Low cost & high quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never used earbuds but I needed them for work, the awesome sales associate helped me pick out these. It took me a minute to figure out how use them properly but when I did I was very happy with my choice. The best part is they weren't expensive at all!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all good product charger can be a bit finkiky but otherwise i like it for the price good buy

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Just adequate

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pair had only one working earbud. Best buy replaced and second pair both work although at different volume levels. OK for the price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music with the bass boost feature and their other bass boost feature but everyone who i call or talk to on it can hear my surroundings wayyyy better then me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    JLab ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch sensors don't always seem to work but otherwise these are nice for for the price. They are comfortable and I like the muted colors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    short distance range.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the brand just not this particular Bluetooth. The connection is poor if the phone is a distance away. You need the phone right by you for good reception.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the brand, but these were not their best effort for value earbuds. These have a problem staying connected

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your feedback. Please email us at support@jlab.com, and we'd be happy to help. jlabaudio-conv

  • Rated 5 out of 5 stars

    100% Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. I am very impressed with this product! I got the Teal color, and it's the perfect summer color. Very durable, and is semi-water resistant. I absolutely love JLab products, so I had to give these a try. I recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good value, but I had some problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, and pretty good quality. Would've liked it to be smaller and I'm having charge problems.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best headphones we have owned! Battery life ++

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my husband and I a pair of these. Hands down the very best Bluetooth headphones we’ve ever used. Great sound, comfort, and battery life. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very easy and quick experience. I was a little confused about the check out station i assumed it in the front but i was mistaken

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair we have purchased. They work great for sitting around listening to videos. They don't fit secure enough on me to move around a lot.

    I would recommend this to a friend