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Customer Ratings & Reviews

Model:
EBGAIRPOPRDRKPNK124
SKU:
10180114

Customer reviews

Rating 4.4 out of 5 stars with 5499 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the excellent sound quality and impressive battery life that these headphones provide. Users frequently highlight the comfortable fit, affordable price point, and overall ease of use as standout features. While the vast majority of feedback is positive, some users have noted concerns regarding the maximum volume levels and occasional issues with the charging functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 5,499 reviews
  • Rated 4 out of 5 stars

    Great for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For something under $40, these bluetooth headphones work great. The only thing that bugs me is the bass isn't the best and the touch functions are not intuitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work perfect, i have no issues at all with connections or sound, always connect when i use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music! Matches my Samsung flip. The best part their not expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them Just wish there was a way to find one (or both) when they are lost.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Terrible sound quality:(

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay for a quick fix. I bought these on sale. That’s the only way I could recommend these:( they do cancel some noise out because of how far they go in the ear. If you take them out, they don’t stop playing. It defeats the wireless purpose. I go them on sale for $14. Only way I could recommend these. They have TERRIBLE sound quality:(

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work very well, and the sound is good. The battery is also very good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The right earbud stopped working after two month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Light Blue JLab GO Air POP earbuds from Best Buy on October 22, 2025. The right earbud stopped working on December 28, 2025. This issue occurred during normal use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough when using just one earbud. Ok for the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable and reliable. I normally use one aroumd the house leaving my cell phone on my desk. Do mot lose it that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. The only issue is with the built in case charging cord. A good idea unless you have a cat that chews cords.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Chargers is too short

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the headphones it has all day battery the only problem double charging wire is it too short

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Online

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of these Awesome Headphones that i was lucky enough to get these high quality product at a Major Discount by Buying them at Best Buy Online!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless in ear headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These JLab Audio - Go Air True Wireless in ear Headphones are great. Easy to set up and the sound is awesome. Oh have to use the right cushions for them to stay in your ear. Other than that, I love mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and useful.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont feel like i lost an arm and/or leg when I eventually will lose on of these buds. And you will!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My girl loves them

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work as advertised. My girl had a little trouble fitting them in her ears but they work well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLab-GO Air wireless head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds are always convenient to have. You can listen anywhere without disturbing other people around you in your home or out in the public in general.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. I forget I have them on most times. I sleep and shower in them. Best headphones I’ve had in a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great for the price. Even dropped the right one in watet and it still works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price on in-ear headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have small ears and this is the only in-ears headphones that I have been able to use at all. I can have them in my ears for several hours without any discomfort. Love them. A ready great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought two pairs of these over the last year as gifts and my family members have had zero complaints. They love them and work as intended.

    I would recommend this to a friend