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Customer Ratings & Reviews

Model:
EBGAIRPOPRDRKPNK124
SKU:
10180114

Customer reviews

Rating 4.4 out of 5 stars with 5499 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the excellent sound quality and impressive battery life that these headphones provide. Users frequently highlight the comfortable fit, affordable price point, and overall ease of use as standout features. While the vast majority of feedback is positive, some users have noted concerns regarding the maximum volume levels and occasional issues with the charging functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 5,499 reviews
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my mom and she absolutely loved them!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had them for a year and a half and it has come to the point where, if I want to use these, I have to unpair them as soon as I'm done or they will HIJACK anything and everything. If you have them off and tucked in their case and a call comes in, they turn themselves on. If you're not using Bluetooth at all, they'll turn themselves on at random timess and I have to stop and unpair them. I have replacements ordered of another brand and CAN'T WAIT TO THROW THESE IN THE TRASH!!! And I never write bad reviews. Had to warn you on this one. I have looked it up ... cleaned connections, put a rubber band around the case to make sure it was closing fully and correctly ... Nothing has helped. At all.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 2 out of 5 stars

    Bummer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sounded ok but I had trouble keeping them in my ears. I took them back. Happens a lot with me & ear buds, guess I'll be sticking with my wrap around headphones.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jlab buds work really well and they fit into my ears perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Earphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones and reasonable price, ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are small and discreet. Bluetooth is easy to pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GO Air

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this color had to get a second pair to gift.,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item, excellent shipping on time. I recommended it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with my cell and with any phone or tablet

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    I WISH I NEVER BOUGHT THESE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely DO NOT like these earphones. The respective volume control is rather annoying-had I known that the left ear tap to lower, and right ear tap to increase the volume respectively, I WOULD HAVE NEVER purchased these earphones. The smallest ear cushion is almost too big for the earphone to fit in my ear. (I would say my ear size is average). I do like the color. The volume on the highest setting is lacking. I’ve bought cheaper (price/quality), earphones that performed much better than these.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey there, it sounds like not getting a good fit and proper seal which is why the volume sounds low. Our customer support team would love to help you if you'd like to reach out. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Work great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my dad and he's very happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good looking and sturdy in ears. I enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gift for someone wanting rechargeable earphones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too sensitive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very comfortable but for the price they are good. One thing is the button feature is so sensitive. If you push them back into your ear, it activates the functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I love this product and I think you should try it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are alright quality good. Just not happy because they keep falling out of my ears. Next pair I get will hook over the ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Earbuds! It fits in my ears with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatdeal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use! Affordable and definitely worth it!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Alright i guess

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But impressed at all But they were ok. Not loud enough. No noise cancelation

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 5 out of 5 stars

    My earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the earbuds. They work really good also

    I would recommend this to a friend