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Customer Ratings & Reviews

Model:
EBGAIRPOPRDRKPNK124
SKU:
10180114

Customer reviews

Rating 4.4 out of 5 stars with 5499 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the excellent sound quality and impressive battery life that these headphones provide. Users frequently highlight the comfortable fit, affordable price point, and overall ease of use as standout features. While the vast majority of feedback is positive, some users have noted concerns regarding the maximum volume levels and occasional issues with the charging functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 5,499 reviews
  • Rated 1 out of 5 stars

    Please don't waste your time with these

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this product. It's poor quality and sounds muffled. They are too big and don't fit properly in your ear. You better off not wearing earbuds at all if these are your only option. These a Dollar Tree quality or actually worse. A waste of money even though they're cheap. Just save up for higher quality one's.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Maybe you received a pair that were defective? Our customer support team is ready and willing to help if you reach out to them. We have a 2 year warranty on all products. support@jlabaudio.com 1-405-445-7219Hours of Op: (PT)Monday - Thurs 9-4:30Friday 9-2 -JLab Audio jlabaudio-conv

  • Rated 4 out of 5 stars

    It’s okay for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay for the time. Not the best and not the worst. It can have connection issue

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Falls out of ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. I bought these for my daughter for distant learning due to having 2 kids on computers at the same time. My daughter did not like the way they felt in her ear. So I kept them for back up ear buds, and they will Not stay in my ear at all. The sound is not that great on phone calls as well. I never got a chance to hear what music sounds like with these because they will Not stay in my ear. Not a good buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No thank you.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones have terrible sound quality and sound like dixie cups with kite string. They are bulky and fall out of the ear easy. In fact, I lost one of them within five minutes of First time putting in my ear. Walking from my parked car to a store. Found it but had to retrace steps. Controls are not good either. Can’t pair with more than one device. Not water resistant. All around not a good headphone. Returned Them to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you set up under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 3 out of 5 stars

    Naah.. for a cool gift is fine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound doesnt sounds very cool,and the material its poor,is not like apple or jbl.. of course the price.. you get what you paid!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissatisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things plug up my ears and make it sound like I’m under water. But after a few minutes, they keep falling out of my earS

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds..They work great for me.I have a hard time finding earbuds that will stay in my ear because I have tiny ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    MRMUSIC

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice song quality for the money is easy to adapt to cell phone apps Charging time is very small

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Affordable price but some quality issue.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too happy with sound quality. Overall is usable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds for this price. I bought these to replace my AirPods. I was amazed at the quality of them and how long they stay charged.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Middle of the road headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound quality. The battery life is not that great. Battery doesn't last an entire day sadly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good basic bluetooth buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well, good amount of battery time between charges. Wish they had a little more boom.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    GOOD BACK UP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DOESNT FIT IN MY EYE. STAYS CHARGED LONG BUT EASILY HANGS UP ON CALLS

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Inefficient

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked fine for a month, then one stopped working, and now the other one has very low volume.”

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these are great quality. I expected the quality to match the price but i was pleasantly surprised.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    J

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for me the fit in the ear wasn’t feeling the fit

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed x2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two pairs of these headphones about five months ago. For one pair, one earbud stopped working after about a month of using them about five hours a week. When I switched to the other pair, one earbud just didn't work right off the bat. I tried resetting them both and tried out a few tricks I found online, but no luck. I looked into getting a replacement from the manufacturer, but you have to pay to ship it in to them and count on their goodwill to not blame the problem on you, so I decided to go with having one functioning earbud for each pair. I guess the one lucky thing of this is I have one functioning right earbud and left earbud between the two, but would prefer to have two functional pairs. Apart from having one side not work, they now don't even fully charge or keep their charge for very long. Once they both fully die, I'll invest in a better pair.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price, the “smart” functions don’t work the way they should though. I use them for the gym and they are fine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for calls not so much for music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it perfectly fine for phone calls and had no problem. When it came to music it was too low. I ended up giving them away my boyfriend had no problem with them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A little big

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think we would have liked these, but they did not fit our ear very well. They came quickly and were in a nice case.

    I would recommend this to a friend