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Customer Ratings & Reviews

Model:
EBGAIRPOPRDRKPNK124
SKU:
10180114

Customer reviews

Rating 4.4 out of 5 stars with 5499 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the excellent sound quality and impressive battery life that these headphones provide. Users frequently highlight the comfortable fit, affordable price point, and overall ease of use as standout features. While the vast majority of feedback is positive, some users have noted concerns regarding the maximum volume levels and occasional issues with the charging functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 5,499 reviews
  • Rated 3 out of 5 stars

    Great ear head phone.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. So far so good. no complaints nor issue yet.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Fair price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For they price you pay the quality is good. Fit well and can get me through a work out.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    not the best airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I do not like items because the volume on them is very difficult and everything about them is difficult I like simple.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a unit that you love.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, wound up exchanging for a pair with noise cancelling

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Don't hesitate to reach us if you ever need anything at support@jlab.com or give us a call 1-405-445-7219 8am-4:30pm PST We're happy to help = )
      - Lourdes #TeamJLAB jlabaudio-conv

  • Rated 3 out of 5 stars

    comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheaper pair of wireless earbuds. work well enough. comfortable. not the easiest to activate, even when paired in the menu.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have better quality sound. Not that great on bass.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had them for about 2 years no and they are still comfortable and sound is still clear

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Somewhat uncomfortable fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is fine but the fit almost hurts after a while so these don’t get much use

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well for a cheaper brand. The sounds is good. Design fits well!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Avg quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avg quality. On Chrome OS it does not detects second time so we need to always remove from saved Bluetooth devices and add again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Packs a Punch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not only worth the price, they are a solid product that should cost more for how the sound quality is!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right ear bud stopped working. Wouldn’t keep charge, and wouldn’t stay in ear. They constantly fall out.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Nothing Special

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the sound could be louder and crispier. Despite its low price, it is acceptable in general.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Didn’t stay in my ears

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to try these to use while walking. They didn’t work for me. I thought they might, as there were several sizes of tips included, but they didn’t stay in my ears. The sound seemed good, but since they wouldn’t stay in while walking, they weren’t useful for me.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab jlabaudio-conv

  • Rated 3 out of 5 stars

    SOUND IS AVERAGE

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is average. I does cancel out some of thr noise but I just dont like the way they make my ears feel.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK for the money, not all that comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is OK but they are not particularly comfortable. They are very reasonable though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    EARBUDS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT DEAL JUST WISH THE OUTSIDE EAR PART WAS A BIT SMALLER-SOUND OVERALL GOOD!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good. With these there’s no need to spend close to a hundred dollars on ear pods.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Product is bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the color but it fell several times at the gym. They don’t stay in place and I was disappointed. But I’m glad Best Buy accepts returns. I only tried using it once and was disappointed. I’m glad I was able to return and buy my regular earphones.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works for a long time.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good. Better than skull-candy of similar price range.

    I would recommend this to a friend