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Customer Ratings & Reviews

Model:
EBGAIRPOPRDRKPNK124
SKU:
10180114

Customer reviews

Rating 4.4 out of 5 stars with 5499 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the excellent sound quality and impressive battery life that these headphones provide. Users frequently highlight the comfortable fit, affordable price point, and overall ease of use as standout features. While the vast majority of feedback is positive, some users have noted concerns regarding the maximum volume levels and occasional issues with the charging functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 5,499 reviews
  • Rated 3 out of 5 stars

    Ehh

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bugets earpods, you get what you pay for. I returned them shortly adter purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love em', i have 3 pairs... Jlab earbuds sound great, any earbuds by jlab dont disappoint...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these as a pair of earbuds to have to work out in and not worry about ruining or losing. Sound is ok, pairing process is easy, fit is ok for me. They don't always disconnect automatically, sometimes resulting in battery drain. They didn't automatically perform functions when paired, despite being set properly. It was kind of a pain to have to worry about them disconnecting and to manually deal with it. Would have rated them much higher if not for this.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    True Ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ear buds. Connection set up was easy and the color is great. Sound quality is good and fits ears well

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Had potential, but missed the mark for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Jlab Jbuds Air in July 2020 and I really like them so I bought this pair (because they are smaller) for my girlfriend. The sound quality was not as good compared to the Jbuds Air and some of the controls did not work properly... Holding the button to turn them off (like the instructions say) did not actually turn them off and instead made random calls to people in the phone book. It happened multiple times. My Jbuds Air are definitely better

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Robert, we are very sorry about the poor functioning of the touch controls and we want to make it right! -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Very poor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor and hard to use. Really large and doesn’t fit in ear easily.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a lot better and more durable than I expected for the price but I am use to my beats so it’s not fair to compare

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look good, but they are really quiet. Even when put at max volume, it sounds like someone whispering in your ear. Don't waste your money if you want to hear what you're listening to.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I'm listening

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best I've had, so far. I'm looking for a little more power and clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound at a good price. Kids liked the options to pick different colors so theyre easier to know which belings to who

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    they get the job done in a pinch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected more from these. The sound quality is just ok and the speaker function for talking on the phone is ok. These do not stay in my ear unless I'm motionless which is frustrating. They do the job I suppose but I think I'll tick with my regular go to brand.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 3 out of 5 stars

    Mostly for the younger crowd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perhaps some kid will enjoy them. We found it confusing to hook these up and therefore they will not be used.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these ear buds for son and daughter they both love them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good price bad app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good bluetooth headphones for the price but fall short in a lot of areas

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Better than similar priced headphones from others

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good on the ears (don't fall) and availability in multiple colors makes it a great gift.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bought on sale

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really that easy to use for me teenager the headphones are bulky and tend to fall out

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab jlabaudio-conv

  • Rated 3 out of 5 stars

    Bluetooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not always connect sometimes you have to delete them and reconnect them to your Bluetooth

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great value!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weak battery life. Great for podcast listening with a surprisingly large maximum wireless range.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great cost, great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality earbuds! Best bang for your buck and overall good pair of on the go earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great as is.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, you get what you pay for. Sounds good, connection good. Just dont compare the sound to something like bose.

    I would recommend this to a friend