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Customer Ratings & Reviews

Model:
EBGAIRPOPRDRKPNK124
SKU:
10180114

Customer reviews

Rating 4.4 out of 5 stars with 5499 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the excellent sound quality and impressive battery life that these headphones provide. Users frequently highlight the comfortable fit, affordable price point, and overall ease of use as standout features. While the vast majority of feedback is positive, some users have noted concerns regarding the maximum volume levels and occasional issues with the charging functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 5,499 reviews
  • Rated 3 out of 5 stars

    GIVEN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't tell you about this, because the buds were too big to fit my ears and I gave it to a guy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Work well, get lost easily

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 pairs for Christmas. It took about 2 months for my son to lose one. The others are still working very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    There ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont always stay connected! i bought 3 pair for Christmas gifts they all do it other then that they good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Justin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them they have a very high quality sound that is just has good as other brands that cost hundreds of dollars

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only sorta work on left side only. Sometimes must tap multiple times to get to answer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wonderful

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is perfect, especially on iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Ear Pods by JLab

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Only wish it had a speaker so I could use the phone.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    great earbuds if you are alone in a box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with volume, controls. Then I had to keep adding words in order to send this review.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty average. Works well but every since I bought my AirPods, I have not used this at all!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for, not bad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for calls, podcasts or low quality music. Only works in one ear at a time. Left ear cuts in and out for me. The rubber in ear piece in uncomfortable due to the logo, but can be replaced with more comfortable ones. You get what you pay for, for the price it performs as well as I thought they would, but if you want high quality sound, comfortable in ears, and perfect bluetooth connectivity, save up for higher quality.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Mattass76, than you for your detailed review.
      The earbuds should work at the same time if you so chose.
      Please try troubleshooting to pair both earbuds together by following these instructions:
      1. Put the earbuds inside of their charging case
      2. Unpair them from your Bluetooth device, and turn Bluetooth off
      3. While in the case, tap each earbud sensor 5x quickly, one at a time
      4. Choose which bud you want as your dominant, and remove that bud alone. After a few seconds, you should see blue/white flashing lights.
      5. remove the remaining bud from the case, wait until you see a solid white light.
      6. Turn Bluetooth on, and pair them to your device.
      If you have any questions or concerns, please contact our customer service team for help -JLab Audio jlabaudio-conv

  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt like the fit. Kept dropping out of ear. Returning back. Bought another model with Anc.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for the feedback. We hope you enjoy our ANC model! -JLab Audio jlabaudio-conv

  • Rated 2 out of 5 stars

    decent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my daughter but ended up giving to my nephew. They are 2 big for her ears shes 13.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for price and battery lasts awhile. Bought 2 pairs.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    You get what you for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume low barely could ear and people complained about hearing me. Switch out for Samsung eat bud

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey rioo,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running under warranty.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great pair of ear buds at a great price...

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of wireless ear buds at a great price. We have a handful of these between everyone at my house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little earbuds with great sound quality. Will definitely buy another one

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Cute but that’s all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price , they don’t fit every ear size , and not as loud

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Tasha,

      We're sorry to hear that the Go Air Pops were not the right fit for you. Please send us an email (support@jlabaudio.com) or give us a call (405-445-7219) so we can discuss which model might work out better for you.
      Thanks,
      JLab Audio Customer Support jlabaudio-conv

  • Rated 3 out of 5 stars

    Good while lasted

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 4 months. For price it was expected. Worked well while it did. Could not get it to charge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but a little difficult for me to take out of case. Econom ical.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good For Low Action Activities

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound okay and fit comfortably. They don’t really stay put while running though

    I would recommend this to a friend