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Customer Ratings & Reviews

Model:
EBGAIRPOPRDRKPNK124
SKU:
10180114

Customer reviews

Rating 4.4 out of 5 stars with 5499 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the excellent sound quality and impressive battery life that these headphones provide. Users frequently highlight the comfortable fit, affordable price point, and overall ease of use as standout features. While the vast majority of feedback is positive, some users have noted concerns regarding the maximum volume levels and occasional issues with the charging functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 5,499 reviews
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Bang for your buck.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second pair just pair, misplaced the last one. It could be a little louder but these work great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. The left and right never synced. Was never able to use the pods. Total duds. Do not recommend. I submitted a ticket for customer service help from the brand and they never responded.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219. jlabaudio-conv

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    High school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for a teenager having to ride a bus or walking to lunch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice and cheap

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price . I live it easy to connect with my phone

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Worked good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked good for the money. I bought them for traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Lasted much longer than other brands

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds the charge sufficiently long. Much better than other brands.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meeh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for a child or person that is starting out being a responsible ear bud owner.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Does the job!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the price! Works just as needed. Great quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    J Labs go earbuds not impressive.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    J lab earbuds are ok but not really worth the money.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      So sorry to hear about this. Please email us at support@jlab.com, and we'd be happy to help. jlabaudio-conv

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these were a gift and the person really likes them. says they work great. easy set up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their okay. They easily come out of the case and ear. I gave them to my 9 year old.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good value and sound

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headphones for the price I paid. Great for kids who keep losing their expensive ones.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Had high hopes for the decent price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first pair I purchased lasted about 2 weeks before they would not connect to devices. The buds would say connected but would not actually show up while my device was scanning. (We tried 2 other phones no luck.) The 2nd pair doesnt seem to play as long as it claims it should. "20 hrs of playing time." It was fully charged for instance and they were about to die at 4 hours.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Angela, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Case Coordinator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I expected. Nothing fancy, but works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Won’t stay connected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not connecting correctly with my granddaughters phone. It seems to not staying charged either.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Basic…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Conectivity issue when trying to switch between devices.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is going to love these! I like these better than wired.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Sound ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a wireless ear phone. Sound is clear as a bell. Love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a while it will die like you can charge it but it will not reconnect.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They are OK. They will not stay in your ears. Woul

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are OK. They will not stay in your ears. Would not purchase again.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv