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Customer Ratings & Reviews

Model:
EBGAIRPOPRDRKPNK124
SKU:
10180114

Customer reviews

Rating 4.4 out of 5 stars with 5499 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the excellent sound quality and impressive battery life that these headphones provide. Users frequently highlight the comfortable fit, affordable price point, and overall ease of use as standout features. While the vast majority of feedback is positive, some users have noted concerns regarding the maximum volume levels and occasional issues with the charging functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 5,499 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great little pair of earbuds. Long lasting battery life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for kids. Overall sound is ok or average at best.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    did not last long

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this in may, one of the ear piece is already not working. very disappointed

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Rhen, perhaps one earbud just became disconnected? If that is the case, please try troubleshooting to pair both earbuds together.
      1. Put the earbuds inside of their charging case
      2. Unpair them from your Bluetooth device, and turn Bluetooth off
      3. While in the case, tap each earbud sensor 7x quickly, one at a time
      4. Choose which bud you want as your dominant, and remove that bud alone. After a few seconds, you should see blue/white flashing lights.
      5. remove the remaining bud from the case, wait until you see a solid white light.
      6. Turn Bluetooth on, and pair them to your device.
      If this doesn't fix the issue please reach out to our customer support team for help. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Sorry, Bud

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with the quality. I would spend more for a nicer set.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May be i need something with more volume and a different color

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Go air true wireless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good sound, Comfortable in my ear and excellent product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is alright, not bad. You get what you paid for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stuff. Affordable with a very good quality!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not special

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for price .. easy to charge.. not so great quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Blah

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best quality. Have Skullcandy too and they are way better

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Unable to lower volume.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Cannot lower volume via tap or via bluetooth media being used. Way too loud.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 5 out of 5 stars

    Cpt US Army Retired.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was priced reasonably. The headphones fit comfortably in my ears. They did not hurt my ears like previous headphones. I would have recommend them to my friends and family. I even bought a pair for my teenage son. he uses them in class with his chrome book and he loves them very much.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price that I paid for, it is a great product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are the best Bluetooth headphones ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good, it has amazing sound quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice price for this quality for the price is ok

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PRODIGIOUSLY Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are a prime example of "you get what you pay for". Honestly, I was pretty excited to try these out with my phone, but the second I played a song on my device, I regretted it immediately. The touch controls are not that intuitive, sometimes triggering Google Assistant instead of controlling the volume. The volume itself is nothing to write home about as it always sounds low even when turned up to max. The "Custom EQ Sound" hyped on the box? Yeah, pointless. It does next to nothing. And don't even worry about getting the special app hyped in the "users guide", as it just acts as a selling page for other JLab Audio products and the whole "Audio Break-In" thing is a bunch of malarky. All in all, these are not worth $20...heck, they're hardly worth $10. Spend a little more money and get something better.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Josh, sorry these did not meet your expectations. To get more volume out of the buds try the other eatips to get a good seal and fit. In regards to the built in EQ you may have a defective pair. If you'd like to get a replacement pair reach out to us and make a warranty claim. support@jlabaudio.com 1-405-445-7219Hours of Op: (PT)Monday - Thurs 9-4:30Friday 9-2 -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. I would recommend these.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok not to excited but it works for the kids so its good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Price is fair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same again. Nothing to be complaining about this buds.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Allergic reaction

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an allergic reaction in my ears from these earbuds. Never had this problem before not even if they’re from Dollar Tree!!!! The earbud silicone made my ears itch and raw. I had dry patches in my ear canals for months before they’d healed. I even tried it with out the silicone and still had an allergic reaction. My son did too, but my daughter (who has eczema) didn’t. So they work fine for her…that’s the ONLY reason I put 1 star.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219. jlabaudio-conv