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Customer Ratings & Reviews

Model:
EBGAIRPOPRDRKPNK124
SKU:
10180114

Customer reviews

Rating 4.4 out of 5 stars with 5499 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the excellent sound quality and impressive battery life that these headphones provide. Users frequently highlight the comfortable fit, affordable price point, and overall ease of use as standout features. While the vast majority of feedback is positive, some users have noted concerns regarding the maximum volume levels and occasional issues with the charging functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 5,499 reviews
  • Rated 3 out of 5 stars

    Ok sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok sound price good ok sound latency on videos you get what you paid

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    First try

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bulky, doesn’t really stay in ear, continuously falls out while wearing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good brand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Girlfriend purchased these for work, first pair one headphone never worked. She took them back and exchanged them for the same ones. She loves them. They isolate sound. Well. 5 stars if she didnt have to take them back

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok product, good value for the price. Sound quality is ok.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound from the headphones, will purchase again!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed, read all reviews before purchases

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my sister, she said after a few days they stopped connecting to her phone and that she couldn't even make phone calls in them. I ended up returning them. Not sure if they were defective or just overall crappy product.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help with issues regarding our products. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Great Option

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great option. Mid- but versatile. There are different sizes for different ear sizes and that’s helpful. Just know that they are rubber/silicon so you have to be into that style. I bought it on a good sale and I’m happy with them. The color is awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JBL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless earbuds. Just wish the pod case cam with an cover.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a back up pair. When i paired them to my phone the right earbud does not work. I've tried troubleshooting, but that didn't help at all.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about the issue. We'd be happy to help you get a replacement pair. Please contact our support team at support@jlabaudio.com. jlabaudio-conv

  • Rated 2 out of 5 stars

    mid

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't waste your money, very low quality but they do play sound and are blue tooth so if you don't have a lot of cash they'll do fine.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 2 out of 5 stars

    Wouldn’t buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not a great earbuds keeps falling off and sound quality is close to nil

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Our Bluetooth products come with a 2-year warranty! If you believe your product is defective, feel free to reach out to our customer service department to begin a claim. support@jlab.com jlabaudio-conv

  • Rated 2 out of 5 stars

    Go Air Pop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is fine but the earbuds keep disconnecting from my phone, very annoying. I have reset them as stated in the directions and will see how long it works this time.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration. jlabaudio-conv

  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas present and works perfectly and priced great as starter wireless buds. The only downside is the charging case is open without a cover. I found it strange whereas a less costlier model has a case that closes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Get a different color!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black pair and green pair work just fine. This one does not. The left earbud would never charge. My other pairs the battery will last for days, this one would not.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Nicci, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Get what you pay for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was 'tinnie'. Wouldn't stay connected to device. Returned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great audio.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio 3/5 Stars Battery 3/5 Quality 2/5 Size 3/5 Value 3/5

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok the sound is not that great they do their job

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the cash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good. When I speak I get more huh what you say again? No one can hardly hear me because they can hear all the surroundings.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 2 out of 5 stars

    Cheap ear buds but have issues

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good earphones but within a year the right one stopped working out of nowhere. And I use them about 3 times a week

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Defective Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right when I try to turn to play my music for the fist time the left earbud did NOT work. I was send a product that is directed. Since we are in quarantine at this moment Best Buy is close and I don’t be able to return them sine I bought them online. Really disappointed with the product! I thought Best Buy sales good quality products but they don’t pls be careful if u buy this product

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey carol,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv