Customer Ratings & Reviews
- Model:
- EBGAIRPOPRDRKPNK124
- |
- SKU:
- 10180114
Customer reviews
Rating 4.4 out of 5 stars with 5499 reviews
(5,499 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers value the excellent sound quality and impressive battery life that these headphones provide. Users frequently highlight the comfortable fit, affordable price point, and overall ease of use as standout features. While the vast majority of feedback is positive, some users have noted concerns regarding the maximum volume levels and occasional issues with the charging functionality.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Ok sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok sound price good ok sound latency on videos you get what you paid
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friendRated 2 out of 5 stars
First try
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too bulky, doesn’t really stay in ear, continuously falls out while wearing.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendRated 4 out of 5 stars
Good brand
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Girlfriend purchased these for work, first pair one headphone never worked. She took them back and exchanged them for the same ones. She loves them. They isolate sound. Well. 5 stars if she didnt have to take them back
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
I would recommend this to a friendRated 3 out of 5 stars
Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok product, good value for the price. Sound quality is ok.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound from the headphones, will purchase again!
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friend Rated 1 out of 5 stars
Disappointed, read all reviews before purchases
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my sister, she said after a few days they stopped connecting to her phone and that she couldn't even make phone calls in them. I ended up returning them. Not sure if they were defective or just overall crappy product.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help with issues regarding our products. -JLab Audio
Rated 5 out of 5 stars
Great Option
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a great option. Mid- but versatile. There are different sizes for different ear sizes and that’s helpful. Just know that they are rubber/silicon so you have to be into that style. I bought it on a good sale and I’m happy with them. The color is awesome.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friendRated 3 out of 5 stars
JBL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great wireless earbuds. Just wish the pod case cam with an cover.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friendRated 1 out of 5 stars
Doesn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a back up pair. When i paired them to my phone the right earbud does not work. I've tried troubleshooting, but that didn't help at all.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about the issue. We'd be happy to help you get a replacement pair. Please contact our support team at support@jlabaudio.com.
Rated 2 out of 5 stars
mid
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't waste your money, very low quality but they do play sound and are blue tooth so if you don't have a lot of cash they'll do fine.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Rated 2 out of 5 stars
Wouldn’t buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not a great earbuds keeps falling off and sound quality is close to nil
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Our Bluetooth products come with a 2-year warranty! If you believe your product is defective, feel free to reach out to our customer service department to begin a claim. support@jlab.com
Rated 2 out of 5 stars
Go Air Pop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is fine but the earbuds keep disconnecting from my phone, very annoying. I have reset them as stated in the directions and will see how long it works this time.
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
Rated 4 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas present and works perfectly and priced great as starter wireless buds. The only downside is the charging case is open without a cover. I found it strange whereas a less costlier model has a case that closes.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friend- Pros mentioned:Battery life
Rated 1 out of 5 stars
Get a different color!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black pair and green pair work just fine. This one does not. The left earbud would never charge. My other pairs the battery will last for days, this one would not.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Nicci, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
#TeamJLAB
Rated 1 out of 5 stars
Get what you pay for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was 'tinnie'. Wouldn't stay connected to device. Returned.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
No, I would not recommend this to a friendRated 3 out of 5 stars
Great audio.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio 3/5 Stars Battery 3/5 Quality 2/5 Size 3/5 Value 3/5
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friendRated 3 out of 5 stars
Good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are ok the sound is not that great they do their job
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth the cash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good. When I speak I get more huh what you say again? No one can hardly hear me because they can hear all the surroundings.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Rated 2 out of 5 stars
Cheap ear buds but have issues
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good earphones but within a year the right one stopped working out of nowhere. And I use them about 3 times a week
This review is from JLab - GO Air Pop True Wireless Earbuds - Teal
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Rated 1 out of 5 stars
Defective Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right when I try to turn to play my music for the fist time the left earbud did NOT work. I was send a product that is directed. Since we are in quarantine at this moment Best Buy is close and I don’t be able to return them sine I bought them online. Really disappointed with the product! I thought Best Buy sales good quality products but they don’t pls be careful if u buy this product
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey carol,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.
Kind Regards
#TeamJLab Customer Support








