Customer Ratings & Reviews
- Model:
- EBGAIRPOPRDRKPNK124
- SKU:
- 10180114
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers value the excellent sound quality and impressive battery life that these headphones provide. Users frequently highlight the comfortable fit, affordable price point, and overall ease of use as standout features. While the vast majority of feedback is positive, some users have noted concerns regarding the maximum volume levels and occasional issues with the charging functionality.
This summary was generated by AI based on customer reviews.
Weren't working
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a very long time to charge and a long time stuggle but they finally managed to get to 80% however only using it for 1 second the battery seems to already be at 70% i rarely got to use them as i had issues trying to charge them and they finally want to work. I can't seem to connect the second earbud and the audio sounds distant.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com.
Okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re cute in all but trying to work out with them is a pain. They constantly fall out of your ear.
No, I would not recommend this to a friendDont last long
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was good while they lasted. Just stop charging and never worked again.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturer's warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Four tries to crush with a car
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charge on these died a lot quicker than advertised. However, customer service was quick to refund me. One interesting stipulation was that I had to prove my product was destroyed; they recommended a heavy object to smash them with. So I ran over them with my car. Surprisingly durable. It took four times before they were really good and smooshed. Even then, one still was functional.
No, I would not recommend this to a friendBad connection to phone in pocket
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When my phone is in my pocket the music is constantly stuttering.
No, I would not recommend this to a friendEar piece for Samsung phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear piece keeps falling out of the ear it’s very inconvenient
No, I would not recommend this to a friendBudget build
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels poorly made plastic creaks and earbuds are difficult to take out because how small opening to pick up is.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Spend the money and get a decent pair.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t stay connected to my iPhone. I got what I paid for.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219.
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not as loud like my older pair I had. Wouldn’t recommend these at all
No, I would not recommend this to a friendUncomfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fall out of my ears and when I use them to talk on the phone the other party can barely hear me.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey jason,
. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you set up under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Longtimekindleowner
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my wife. She says they work very good. The charging time is also satisfactory.
I would recommend this to a friendCould have worked longer.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked decently for a while, right bud stopped working.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about this. We want to make sure you have the best experience possible. Please email us at support@jlab.com, and we'll get back to you as soon as possible.
IC Pat
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would not work with an Apple I phone 7. Tried with another Apple phone and it would also not work
No, I would not recommend this to a friend- Cons mentioned:Volume
Very poor sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldnt reccommend these to anyone that wanta something to be loud and not hear the outside..
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello horn
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you set up with a new unit.
We want to help you
#FINDYOURGO
JLab Audio
Skip the hassle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right earphone stopped working within a month. I purchased the 2 year protection with best buy and they take forever just to get back to you. I opened a claim with the manufacturer and I had to pay postage to get them sent back and get credit within their store. I'm not even sure how it will turn out, but it can take weeks to get that fixed. Very annoyed with the purchase but I guess you get what you pay for.
No, I would not recommend this to a friendThats it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly put togather the material has a strange texture to it.but it was easily hooked up to my phone
No, I would not recommend this to a friendLove!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger threw me off at first, I think it is super awesome you don’t have to have a specific charger and can charge it in any USB!
I would recommend this to a friend- Pros mentioned:Sound quality
Jlab Go Wireless In-ear Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are okay. Sound is decent for the prize point.
I would recommend this to a friend Ryan baker
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I join him. I appreciate him around once in a while I like them very much.
I would recommend this to a friendheavy heavy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.way to heavy! not a great shape for my ears. terrible connection
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi,
Thank you for the input. We appreciate the feedback as this helps our design team to know what to improve on in future designs.
Thank you,
JLab Audio Customer Support