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Customer Ratings & Reviews

Model:
EBGAIRPOPRDRKPNK124
SKU:
10180114

Customer reviews

Rating 4.4 out of 5 stars with 5499 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the excellent sound quality and impressive battery life that these headphones provide. Users frequently highlight the comfortable fit, affordable price point, and overall ease of use as standout features. While the vast majority of feedback is positive, some users have noted concerns regarding the maximum volume levels and occasional issues with the charging functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 5,499 reviews
  • Rated 4 out of 5 stars

    Good Purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Purchased for Dad. He enjoyed them. They fit in his ear well

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low audio for music and receiving calls. Told that I was sounding far away when on phone calls.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gift for an active person. It was a great value for wireless earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still great (after a year)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using this a lot. Been using it for more than a year now and it still works great (as new)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value is poor, they fall out of your ears easily! Hate them

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. The proper fit is key to a great listening experience. If none of these tips work you can purchase 3.5mm ones elsewhere to place on your buds. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I’m really not a fan of is the fact that the case is open so dirt and dust can get inside

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity is not clear, sounds like l am talking in a tunnel.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price and hood quality. They are really worth the buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of them does not work even after troubleshooting

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jlab It’s a good gift to give I bought two with a good price and quality as well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DOA, mic is not working from day 1.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. It was dead on arrival. I mainly used for music, and when I needed to make a phone call? turned out its mic was not working. Contacted JLab and was advised to send it back to them, on my expense. No, thank you. I rather to toss this junk instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't connect trash headphones When they was connecting hanging up calls Distorted Best buy customers makes things worse terrible headphones and company that's trying to make me keep these trashy headphones

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219. jlabaudio-conv

  • Rated 2 out of 5 stars

    disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds quit charging an one quit working. I would not recommend this for anyone .

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Don’t waste your time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On first glance, this is a great product with great reviews at a great price. Unfortunately, the reviews don’t match what I observed. As soon as I placed phone down there was no sound. Tried to problem solve with no success. Spend more money to get a better product or stick to the headphones that chain you to your phone.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We are sorry about this issue and would love to make it right. Please reach out to our customer support team so they can assist you with our Two-Year Warranty claim process. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Didnt work out for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fine for me to hear music with, but if trying to have a conversation the people i talked to said i sounded under water

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We'd be happy to help out! Please contact our support team at support@jlab.com. jlabaudio-conv

  • Rated 5 out of 5 stars

    Great little buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves um. They work great when she is doing chores at the farm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tiny ears need these earbuds as they have 3 separate sizes, sure you fit everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is going to love these! I like these better than wired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my niece for a back up head phone and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them. They are comfortable and they don't fall off. Sound is great.

    I would recommend this to a friend