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Customer Ratings & Reviews

Model:
EBGAIRPOPRDRKPNK124
SKU:
10180114

Customer reviews

Rating 4.4 out of 5 stars with 5499 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the excellent sound quality and impressive battery life that these headphones provide. Users frequently highlight the comfortable fit, affordable price point, and overall ease of use as standout features. While the vast majority of feedback is positive, some users have noted concerns regarding the maximum volume levels and occasional issues with the charging functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 5,499 reviews
  • Rated 1 out of 5 stars

    Microphone very poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when speaking with the headphones the sound is very muffled. The purpose that I purchased the headphones was to talk on the phone using the headphones while doing other activities so I would not have to hold my phone in my hand.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi! Please reach out to us at support@jlabaudio.com. We will help you get brand new earbuds :) jlabaudio-conv

  • Rated 1 out of 5 stars

    Legit horrible, even for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up during a random sale and was shocked how bad they work - dropped connections like crazy. Maybe it's just my phone, but I couldn't even get through a single song without them going in and out. Grabbed some AirPods and it was night and day.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as stocking stuffers...no issues as far as i know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Bluetooth earbuds for the price! Will definitely buy again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nope!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good. I knew for the price they wouldn’t probably be amazing. But they have a tin sound too then, like your listening through a tin can. Plus the app they have you download is no help at all. Won’t even work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    JLab

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift. Jlab is good and I recommend this to alot of people.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to get to pair after only using one at a time.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful ear buds for running or any type of exercise. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ............................................................

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My left earbud stopped pairing after two months of use. I looked this up on Reddit and found multiple threads full of people with the same issue. Factory reset did not help.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like them at all don’t like them don’t like them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Bluetooth!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece loves them! She states that they work very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Madeline love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my daughter and she love them she use them for everything.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won't Work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One earbud WILL NOT work. "Troubleshooting" in the directions don't work either as they earbuds don't respond, let alone respond in the fashion they're said to in the instructions. Trash

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    JLAB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought for a gift for my daughter. Hope she loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price and its my emergency pair for my gym

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend Christmas gift and he love it. He use most of the time at work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, small love the color. Very loud i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLab - GO Air POP True Wireless In-Ear Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my Grandson for Christmas this year

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is too low, The price is good but nothing amazing.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio jlabaudio-conv