Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
EBGAIRPOPRDRKPNK124
SKU:
10180114

Customer reviews

Rating 4.4 out of 5 stars with 5499 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the excellent sound quality and impressive battery life that these headphones provide. Users frequently highlight the comfortable fit, affordable price point, and overall ease of use as standout features. While the vast majority of feedback is positive, some users have noted concerns regarding the maximum volume levels and occasional issues with the charging functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 5,499 reviews
  • Rated 1 out of 5 stars

    Waste of money

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly a case of you get what you pay for. The sound quality is very poor. There are basically no features, just a waste of money. It is this cheap for a reason

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son is really satisfied with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money, bought them for grandkids

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was very cheap and quality was t great either. Had difficulty in connecting with my iPhones at first. It worked later on but sound isn’t great either. Buds don’t fit well in the ear. Would stay away from this cheap quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t do it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it zero I would things died within a hour in the plane ride and then stopped working all together complete garbage

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 5 out of 5 stars

    Bang for the Buck

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well Worth the price!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good earphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product i recommended this earphone good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality Good Price

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these...good quality, price is right. Would buy again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Audio "Quality"

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are garbage. I ended up returning them. There's literally no base, and minimal upper range. Midrange sounds ok at best. Go with the Skullcandy Sesh Evo True Wireless buds if you want great headphones in this price range. I've been super happy with them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    mr

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value great price good deal good shipping time

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Davy, nice we are glad to hear you love them. If you ever need anything, feel free to reach us at support@jlabaudio.com or visit us for quick live chat via our website jlab.com. Thanks for the support :)

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 5 out of 5 stars

    Game

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nic ed item to have purchase. We will enjoy each time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking wireless earbuds I got them for my family for Christmas

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the $

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound ok for playing podcasts but are terrible for phone calls. The person you're talking to can't hear you due to the issue with these picking up all kinds of background noise. They also didn't fit my ears and fell out way too easily! Don't waste your money on these!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought them for my husband, and he love's them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can with stand A 12 year old!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! Bought for my 12 year old daughter and still holding up! Amazing

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    amazing for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have proven to be way better than I expected. The sound quality is good, I like the bass boost feature, the tap controls are easy to use, the water resistance works well, they fit snug in my ear, and they have no connectivity or latency issues. Even my previous $99 earbuds had connectivity issues, but these have none at all. Very satisfied with these.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No bass, and it glitches after a while

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not a lot of bass and it falls out of the case easily

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    JLAB

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are perfect for working out. This is my 2nd pair!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would be nice, but...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like these. Unfortunately, not only does the left earbud die quickly (within 30 minutes), the right earbud doesn't turn on at all. I've tried all the tips and tricks recommended and they just don't work.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, it sounds like your product is experiencing a battery issue. Unfortunately, the batteries on our products are not replaceable, meaning that we do not have any troubleshooting options to solve this issue. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Left one goes out

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a second pair after my first set went out thinking it was a fluke now only after a few months the left earbud with working on this set also

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv