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Customer Ratings & Reviews

Model:
EBGAIRPOPRDRKPNK124
SKU:
10180114

Customer reviews

Rating 4.4 out of 5 stars with 5499 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the excellent sound quality and impressive battery life that these headphones provide. Users frequently highlight the comfortable fit, affordable price point, and overall ease of use as standout features. While the vast majority of feedback is positive, some users have noted concerns regarding the maximum volume levels and occasional issues with the charging functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 5,499 reviews
  • Rated 5 out of 5 stars

    Better price with these

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer these air buds then AirPods. Its more comfortable and louder.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Intermittent sound. Big buds for lil ear.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have very small ear and even the smallest bud won't fit unless and push deep but the engraving on the buds hurt my ear so I stopped using it. Then my husband started using it but it was shorting out. Sound is interrupted even on 80% battery. Sound not loud enough. But pretty tho.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a new model under warranty.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    J lab headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise canceling and nice to wear around the house doing chores

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and the fit there good quality the case is cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love these headphones and would tell anyone they should get them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wireless buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Primo, enough said. Makes laying in bed uncluttered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color and great for running they definitely stay in place

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible to pair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first pair I could only get one or the other to pair to the phone...never both at the same time. Tried trouble shooting through JLab, youtube, etc...no luck. Returned that pair to get a different one, thinking it might just be faulty. Second pair exactly the same issue.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you back up and running under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 5 out of 5 stars

    Eat buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, I wasn't expecting them to be so good. They are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Fits my eughtvyear old daughters ears perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. I liked so much I bought another pair for a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage included

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to charge. Plus the storage is nice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks. Got stuck in my ears and sounds like you’re far away when paired to an iPhone no one could hear me.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Sorry to hear of the troubles : ( there are a number of reasons that you can be running into the issue described. We would love to help troubleshoot the issue for you. support@jlab.com jlabaudio-conv

  • Rated 1 out of 5 stars

    Poor connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my girlfriend to simply use for facetime and online chatting. They dont stay connected via bluetooth. They disconnect constantly and they dont get used at all.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for your feedback. We'd be happy to help you get a new pair. Please contact us at support@jlabaudio.com. jlabaudio-conv

  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works. As. Promised,............. ............. ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and reliable would recommend for convenient

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I mean in a pinch maybe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were bought for my mother who is over 70 yrs old to use in her flight back to the states. No first hand experience besides pairing them for her; which was straight forward

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    People cant hear u

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People cannot hear you talking when using these. I should have returned

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 5 out of 5 stars

    Nice wireless headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got there for myself instead of the wired ones that I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workout earbuds

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for use while working out at the gym. Very durable!

    I would recommend this to a friend