Customer Ratings & Reviews
- Model:
- EBGAIRPOPRDRKPNK124
- SKU:
- 10180114
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers value the excellent sound quality and impressive battery life that these headphones provide. Users frequently highlight the comfortable fit, affordable price point, and overall ease of use as standout features. While the vast majority of feedback is positive, some users have noted concerns regarding the maximum volume levels and occasional issues with the charging functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Fit, Sound quality
Best TWS Under $20
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really only have one complaint on these, and that's that there isn't a tone when you touch them to change the controls. I like to hear a tone to know what I'm doing. Everything else - awesome. Perfect for a $20 and under earphone. They sound decent. Volume control. Very light and great for small ears. Great battery life. I've tried many, and I don't think you can get a better pair for under $20 at the moment. If you just need a pair that works well but doesn't have all the bells and whistles, this fits the bill.
I would recommend this to a friend Junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted a little more than two months, then stopped charging.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Ken, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sounds like you’re in a tunnel you get what you pay for
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Unsatisfactory
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ear bud has a mobile app but doesn't work. Do not purchase
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
No volume control on headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return did not work for my needs. No volume control.
No, I would not recommend this to a friendWireless buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound not very clear and battery life not as long as advertised
No, I would not recommend this to a friend- Pros mentioned:Price, Sound quality
Fantastic Buy!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These things can't be beat for the price!! At under $30.00 they re a steal!! I bought them because I have a very expensive pair of Samsung Galaxy ear buds, that have fallen out of my ear before while either working outside or walking my dog... I just didn't want to lose them! So the JLabs are like 1/7th the price, and quite frankly sound pretty close to the Galaxy buds!! They really exceeded my expectations! The touches and taps have a slight learning curve, but are easily conquered! All I can say is to buy these, and you will not be sorry!
I would recommend this to a friend Stopped working after 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 3 months! Stopped working after 3 months!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
Stopped working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after few months, I would not recommend it
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
To bug for comfort
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size is to big to comfortably stay in your ear.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, every product comes with extra ear tips. We recommend trying them out for the best fit. -JLab
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is junk......................................
No, I would not recommend this to a friend- Pros mentioned:Battery life, Ease of use, Sound quality
Great value for a great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using them for a few weeks and have no complaints. They are my first wireless earbuds and I am happy with them. I use them for audiobooks and watching videos on social media, and the sound quality is fine. They were easy to connect to my phone. They fit comfortably in my ears, it is nice having 3 sizes of ear tips to choose from. I find the built in charger which tucks into the bottom very convenient. Each earbud stays charged for about 8 hours. Great product for the price.
I would recommend this to a friend No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't even like it. Left bud wasn't even working.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Huge let down.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had these for three weeks and the left earbud quit working. Enough said.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello becca
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
not my purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not buy these yet got an email anyway asking me to promote
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there, it seems like someone may have entered your email accidentally. We're sorry you did not order anything. We ask you to not give us a bad review if you have not had any experience with the product. Thank you. -JLab
Bad quality product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor built quality, would not purchase it ever again.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Neil,
We would love to help you fall in love with JLab, please reach out with our customer support team Reach out to us at support@jlabaudio.com
or visit jlabaudio.com/contact
- JLab
Terrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy these! They are not worth buying at all!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
No good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only one head phine works worst sale I got ever...
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
No!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very uncomfortable and hard to sync with Bluetooth
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Find a better pair of earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are great when they work. Half the time they won't turn on, and they run out of charge. Then I charge them and they won't turn on! Not in love with these and now stuck with them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219.