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Customer Ratings & Reviews

Model:
EBGAIRPOPRDRKPNK124
SKU:
10180114

Customer reviews

Rating 4.4 out of 5 stars with 5499 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the excellent sound quality and impressive battery life that these headphones provide. Users frequently highlight the comfortable fit, affordable price point, and overall ease of use as standout features. While the vast majority of feedback is positive, some users have noted concerns regarding the maximum volume levels and occasional issues with the charging functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 5,499 reviews
  • Rated 2 out of 5 stars

    Dont buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good at all ,you can't answer a call with out dropping the call. You can't adjust the volume through the blue tooth you must do it through your phone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for about a year, then when “fully charged” the left will only charge up to medium and lasts about 10 minutes.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product so far. The case holds a charge for a very long time and I haven’t had to recharge it very often. The earbuds stay in place and the sound is very good. It’s an excellent value for the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay I mean if you want to use it why you driving

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration. jlabaudio-conv

  • Rated 2 out of 5 stars

    Not so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hurting my ears so returned the item .not for long duration

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan my daughter had them a month and one already stopped working.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Abou de volume

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound it's far...no loudly. Its no good for me.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 2 out of 5 stars

    They are ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my kid, sounds quality not great at all.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Jlab

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had them for 4 months but all of a sudden one of the headphones stop working, for that price I can’t ask too much for the performance of the device but I would like them to last a little longer. I’m still using the one that has survived without any failure’s.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab jlabaudio-conv

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    JLab Go Air Pops

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, good bass, fast connection, and the charge lasts a long time. These are probably the best wireless earbuds for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found these to be exceptional quality. I absolutely love mine. They work very well. I've owned over 2 years. Actually, the best i've ever had. Was extremely surprised how many people had defective product with one star. I am thankful to have got a working pair. I like so much ive bought 3 times as gifts.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Fit

    Rated 5 out of 5 stars

    Great buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Work great and fit well. Holds a charge for a good long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Weak bluetooth signal that cuts out when in pocket

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Good fit. Good quality materials. Unfortunately, no matter which size ear tip I use, the earbuds fall out of my ears and I have to press them back in. When I press them in, the touch controls activate and either it tries to bring up Bixby (wish I could change this to google), changes volume, hangs up, or switches EQ. That USB cable dongle that's built in is ridiculous. It's okay so far, but it just seems like a point of failure. Wireless would be better. Worst offender is that when the phone is in my pocket and I'm sitting on the ground, the earbuds lose connection. They're only 3 feet away. Why does the signal get blocked?

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Jlap air pop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth the money android louder quality Apple have to play with the settings works well with both i never used this type off earbuds good for the price i will upgrade to better brand after the use of these

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Long battery life & great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pleased wuth the long battery life & great sound of these J Lab Bluetooth earbuds that i got for $19.99 plus tax. They do have great range. I've been able to walk from room to room without my phone & still have good reception. I can make & take calls without any problems. I have the lavender color because I didn't want white or black.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Exceeds expectations for price point

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for about a month now and have no complaints. They are super cute, I love that the case is also a charger. The battery lasts fairly long. I use a few hours a day - normally charge the case every few nights and it seems to work well on that schedule. For the pricepoint the sound quality and noise canceling greatly exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for picky teenager!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect. Great fit inside the ear. Wonderful sound quality! Bought for our teenage daughter and she loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent Quality, Excellent Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great and they hold a charge very well. When I workout, they stay in my ears, which is usually a concern I have for earbuds. The price was icing on the cake!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    1 Star

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is so low, not worth buying at all, Don’t waste your money on this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not gonna buy another JLAB product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible Pairing fuctions. Stopped charging the first week owning them and only being used once.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv