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Customer Ratings & Reviews

Model:
EBGAIRPOPRDRKPNK124
SKU:
10180114

Customer reviews

Rating 4.4 out of 5 stars with 5499 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the excellent sound quality and impressive battery life that these headphones provide. Users frequently highlight the comfortable fit, affordable price point, and overall ease of use as standout features. While the vast majority of feedback is positive, some users have noted concerns regarding the maximum volume levels and occasional issues with the charging functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 5,499 reviews
  • Rated 5 out of 5 stars

    J be Labbin'

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta love Jlab. Not wuite skullcandy, but great none the less

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for first time earbud users

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are good if you never had earbuds and you wanted to use these as a start.I would recommend these earbuds to kids or young teens.I returned these earbuds because I thought the sound and quality didn't meet my standards.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Air buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, works fine. Has proven useful. Also convenient for travel

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome and affordable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a budget Bluetooth earbud, it is great. This earbuds puts "emphasis" on the bass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear and good quality bluetooth. Love that there are many colors to choose from!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price, operation more difficult than other w

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Control taps on earphones are difficult to control

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JLab headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t last over a year since they start to malfunction one way or another.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Constantly falling out of ears, very poor sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought these and they are constantly falling out of my ears, after only wearing them for 10 minutes they fell out of my ears at least 5 times, I even tried changing the size of the ear tips and that did nothing, these are very poorly designed. If you plan on doing any running or heavy workouts do yourself a favor and don’t buy these, they are by far the worst pair of headphones I have ever owned. I even tried changing the size of the ear tips and that did nothing. The sound quality is also very poor, with the volume turned all the way up I can still hear someone talking to me clear as day. Do not waste your money on these cheap ear buds, complete garbage.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey cjh92,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you a new unit under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 3 out of 5 stars

    its okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is good, it works well. the only downside is that someone next to you can hear what you listening to depending on how loud you have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Best Buy have everything I need and always have good prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best headphones I have ever used in my life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suri

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love them so much I bought two more sets for my parents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for myself and as a gift. Super simple and easy to love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones for my money, work with Android and iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cheap earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent affordable wireless earbuds! I'm enjoying it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One side stopped working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I barely used the item for a month and the right side stopped working. I followed the troubleshooting guide and it didnt fix the issue. Has anyone encountered similar issues??

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    My view

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The material is kinda bad , the volume buttons don't work well sync problems..too small on ear's

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A great buy for earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality for a portion of the price of high quality earbuds

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tinny don't sound good Hard to get in and out of case (slippery) The buttons suck, if you get a hair touch a button your movie jumps back to the beginning but if you try to use the buttons like the manual says no luck These are junk , it takes at least 4 tries to get both to pair

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Speaker blew 3 weeks in

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very loud at all. Right (controlling) earbud broke after about 3 weeks. Speaker blew. Would crackle to life if I tapped it but never came back fully.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. jlabaudio-conv