Customer Ratings & Reviews

Gets the job done but nothing spectacular. Headphones lose charging power over time. I constantly have a low battery after hours of charging.Connection range is very limited.

Daughter likes these but I am having to buy a 3rd pair due to them having different problems

I bought these to listen to books on tape while I sleep. They were fine to sleep in comfort wise; however, something about the frequency(?) disturbed my sleep. I had return to my wired ones.

Going by online reviews, I got this one for my kid. It's difficult to get the buds out in the space the cap provides and the cap gets closed often. And the sound is a bit low quality (considering the price, it's kinda ok).

Never purchasing anything from Best Buy again. Purchased these earbuds and the 2 year protection plan. One of the earbuds was run over and damaged and I was told by the manager Joe at Best Buy on 71st and 169 in Tulsa,OK that even though it's 2 YEAR ACCIDENTAL COVERAGE they will not replace my earbuds without the broken earbud that was crushed TO PIECES. WORST CUSTOMER SERVICE EVER AND THE PROTECTION PLAN IS A RIP OFF BECAUSE THEY ONLY HELP WHO THEY WANT AND THEMSELVES. No longer a customer and my family will also halt consumption from this company.

I bought this item from Bestbuy on Dec 27, 2021, . It was working good for 2 weeks then it has 2 issues: 1- It didn't turn off when I put them back in the case, never. 2- the right bud charged full then dropped very quickly to 20% (less than 5 minutes) then to 0 after one minute, while the left one can run for 6 to 7 hours!! I tried several attempts to fix it like factory reset ( 7 tabs) never worked. also tap and hold for 3 seconds to turn it manually, never turned off till battery finished.. Please help

DOESNT FIT IN MY EYE. STAYS CHARGED LONG BUT EASILY HANGS UP ON CALLS

Not bad. After some use the silicone hurts my ears and they don't stay in very well. They have 3 different sizes. Sound quality is good.

Sound is ok, but not great. Outside gets in for sure whether so called ANC is on or off. Of course “off” is for listening to outside but “on” can still hear outside …. ANC IS A *little* more isolated. Biggest problem is that they just keep falling out. Absolutely no security as I am listening and always wondering when they will fall out AGAIN. Returned and got (at long last) over the ear SONYs.

Reasonably priced earbuds that have been great. I love the color and havent needed to charge in the last 2 months with regular use.

Hard to remove from the charging case. If you have long slim fingernails, then not so much. Also they sometimes stay attached to your Bluetooth even when you put them back in the charging case and close the top.

They were ok i just had a hard time getting them out of the case and they wouldnt stay in my ears they kept falling out

This product left and right earbuds seems to have syncing issue when there is changes or different sounds output occurring at once like it's having trouble determining which sides of the earbuds the sound should be sent to. So if you listening to fast music or fast motion with different background sounds coming at the same time then you will or maybe disappointed with the purchase. Other than that, sound is sometimes good and bad I guess depending on the sound quality of audio or video source. So therefore, this earbud maybe suitable for watching regular movies or for audio chatting only purpose.

Can't seem to navigate the volume increase/decrease buttons, and getting them out of the charger has been an issue - using tweezers to pull the first one out then I have room to pull out the left one.

I bought these on sale, as a back up to my more expensive earbuds. Sometimes they worked and sometimes they didn't. I wouldn't recommend

Good sound, small complaint is connecting them for the first time you may have to re-do it due to one ear bud not syncing the 1st time.

Have had them for a year and a half and it has come to the point where, if I want to use these, I have to unpair them as soon as I'm done or they will HIJACK anything and everything. If you have them off and tucked in their case and a call comes in, they turn themselves on. If you're not using Bluetooth at all, they'll turn themselves on at random timess and I have to stop and unpair them. I have replacements ordered of another brand and CAN'T WAIT TO THROW THESE IN THE TRASH!!! And I never write bad reviews. Had to warn you on this one. I have looked it up ... cleaned connections, put a rubber band around the case to make sure it was closing fully and correctly ... Nothing has helped. At all.

Not that much good. Sound is not clear. After connecting sound automatically decreasing.so i don't like it that much

Terrible! Just terrible worst purchase to date. Won't do it again.

Decent ear buds good for work but still very basic and not convenient. You get what you pay for here but nonetheless they do the job