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Customer Ratings & Reviews

Model:
EBGAIRPOPRDRKPNK124
SKU:
10180114
$24.99

Customer reviews

Rating 4.5 out of 5 stars with 7586 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the decent sound quality, good battery life, snug fit, affordable price, and ease of use of the GO Air POP True Wireless In-Ear Headphones. Some customers appreciate the available colors, bass, and lightweight design. However, a few customers have mentioned connectivity issues, low volume, and problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 338 Showing 6,741-6,760 of 7,586 reviews
  • Rated 3 out of 5 stars

    Grandma 62

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good for younger person not my ears but they are a good buy for budget.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needed For Back Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was out in of town and forgot my apple ear pods. so I picked these up. They got the job done and was able to listen to a lecture. I gave them away when I got back home.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Get what you pay for

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get what you pay for. I got these to link up to my phone one time but it was a process each time I wanted to use them. Not worth the headache.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Within 90 days 1 bud won't work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these earbuds when I first got them 3 months ago -pretty comfortable, easy to charge, decent case. Not very good for working out or walking though because they can fall out. Also must be completely removed to have a conversation in person so I didn't wear them that often. Less than 1 hour a week even average. Now I've had them for only 3 months have used them probably 10 to 12 times, and the left earpiece does not work at all. Just outside my 90-day return. I am not satisfied at all

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Short cable attached to the case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger Cable is attached to the case and it is about 2 inches long, how can one charge this thing with 2” of cable? Unless you use a laptop to charge it, it is impractical anywhere else to charge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are alright quality good. Just not happy because they keep falling out of my ears. Next pair I get will hook over the ears

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pick up a pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic value. Once you pair with your device, they will connect automatically when you pull one out of the case. Great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    need to have long finger nails to get buds out

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok... in the end its better to get sony or bose units

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a good idea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger too short so there is at no time this would be beneficial

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too sensitive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very comfortable but for the price they are good. One thing is the button feature is so sensitive. If you push them back into your ear, it activates the functions

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JLab

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new JLab GO Air POP True Wireless In-Ear Headphones in black. The sound is great and perfect for my small ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Ear buds always fall out of ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have good quality sound… when the earbuds will stay in my ears. That’s the problem, they always fall out. Very annoying.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration. jlabaudio-conv

  • Rated 3 out of 5 stars

    I WOULDN'T BUY THESE PODS AGAIN

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this pair for my fiance OTR driver. One pod always seem to fall out his ear & he is in the truck on the floor trying to find it. Not happy. Just being honest.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable but they begin to hurt my ears after a little while abuse

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible! It must be a battery saver feature but when the power times out, there's no way to turn them back on unless you remove them from your ears and put them back in their case. Very inconvenient. Defeats the purpose of buying wireless earbuds. And Best Buy would not let me return them unless it's within 14 days.... This is a "battery saver" feature you don't even recognize unless you're wearing them continually 24/7.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So after using my Bestbuy rewards I paid $5.00. With that said, for the price it’s good. However the sound is echoey and the ear pieces don’t stay in well. I’ll buy apple in the end.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery dont last

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound, but the battery died soon, I wont buy it again

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 2 out of 5 stars

    You get what you pay for!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Bought these as backup headphones for the gym. I know they are inexpensive, but I expected more from J-Lab having owned multiple pair over the years. I do not recommend these headphones if you enjoy music. “Pros”: sound quality is bearable They are small and light weight They are better than not having any headphones Cons: Sound is muffled Bass is or deep and only within a limited range Case feels cheap The real color is much blue-er than in the pics

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your feedback. We will pass it along to our product team.

      With love from the Lab,
      JLab Support jlabaudio-conv

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Inefficient

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked fine for a month, then one stopped working, and now the other one has very low volume.”

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    JLab - GO Air POP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok Does not keep a charge for to long a period I am a little concerned over that.

    I would recommend this to a friend