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Customer Ratings & Reviews

Model:
EBGAIRPOPRDRKPNK124
SKU:
10180114
$24.99

Customer reviews

Rating 4.5 out of 5 stars with 7586 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the decent sound quality, good battery life, snug fit, affordable price, and ease of use of the GO Air POP True Wireless In-Ear Headphones. Some customers appreciate the available colors, bass, and lightweight design. However, a few customers have mentioned connectivity issues, low volume, and problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 339 Showing 6,761-6,780 of 7,586 reviews
  • Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After all is doing what I expect to do for the price, the issue I have is to pull it from the case other than that is good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was good. Fit was not. The provided pieces to adjust fitment are very hard to get on and off without fearing you will tear them

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. I would suggest to try out the Go Air Sport as the hook provides a better fitment. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 3 out of 5 stars

    Not the quality of sound I was hoping for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not what I was hoping for. The right one fell out at the gym and I never found it. Poor fit. Tried the different sizes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good price, byt works so so

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, but it is very easy to fell out my ears even I have tried different fits. Also it seems to me that when I moved, the reception get interrupted.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not good at all

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for these like base trouble and everything in between. They don't get loud. You have to turn it up 3/4 full just to hear that at a low level

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We would love to help provide some troubleshooting tips or assist in processing a warranty claim. Please reach out to us at support@jlab.com jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Tarn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good sound for a cheap pair of ear buds. The built-in charging cord is a good idea. The reason for my one star review is this. I got to use these for a couple of weeks and everything was fine until the right earbud fell out of my ear onto the ground. Now the Blue tooth in that earbud will NOT connect to my phone anymore rendering these headphones useless. Buyer Beware Durability issues.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!

      #TeamJLAB jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    A Lot of Bang for Your Buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great initial experience with these headphones. Sound quality is good, has a charging case with a built-in charging cable, touch controls, and can use one earbud for playback. Unfortunately, they had issues with audio cutting out continuously when paired with my computer. Could have been a lemon, but I decided to return and go with a higher-end pair.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    These are okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds work okay but I can't tap them to answer a call and they are a little difficult to get out of the case.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    alright

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well enough for walking and running purposes, but the case sometimes falls open and then phone auto connects.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your feedback, and we're sorry about this. Please email us at support@jlab.com, and we'd be happy to help. jlabaudio-conv

  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great.. it was a for a gift exchange and shortly after I heard that they stopped working

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these are great quality. I expected the quality to match the price but i was pleasantly surprised.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would not buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent enough to listen to content I suppose. Whenever I talk on the phone with both earbuds in people have a hard time hearing me for some reason.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    They’re ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery, but I could barely hear out of them.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awful sound quality. The sound sounds so muffled.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 3 out of 5 stars

    So-So

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not too bad. It worked well for a while, but then the sound quality got bad.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst headohones ive ever owned. disconnects all the time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for a year.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good while it lasted. I love the bass and clarity, much more than I expected at this price. The battery life was amazing in the beginning, buy it lasts hardly an hour after an ear. Even after charging for a full day, it says battery: medium when I plug in my ears. Now I don't use it to watch movies because it won't last till the end.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry you're experiencing this issue, we're here to help!
      For assistance, please email support@jlabaudio.com or call 1-405-445-7219 8am-4:30pm PST jlabaudio-conv

  • Rated 3 out of 5 stars

    Different than I wanted.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging cord is very short, built into case so you can't use any other. Wated to use these for sleep. Not that soft.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome earbud!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been almost a year since i got it. Still working strong. It beats my 3 other expensive earbuds..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Great battery life....

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have great battery life, the sound is serviceable but they fall out of my ears too easily.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Scott, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. I'd suggest to exchange for a product with hooks for a more secure fit to prevent the buds from failing out. We look forward to speaking with you!

      #TeamJLAB jlabaudio-conv