Customer Ratings & Reviews
- Model:
- EBGAIRPOPRDRKPNK124
- SKU:
- 10180114
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the decent sound quality, good battery life, snug fit, affordable price, and ease of use of the GO Air POP True Wireless In-Ear Headphones. Some customers appreciate the available colors, bass, and lightweight design. However, a few customers have mentioned connectivity issues, low volume, and problems with charging.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good sound quality but it keeps falling out my ear
No, I would not recommend this to a friend Eh ok
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as loud as you'd think n9t great for warehouses but dor a quick cheap pair sure.
No, I would not recommend this to a friendValue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid earbuds, for the price, does a nice job of connecting to multiple devices
I would recommend this to a friendWaterproof
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not water proof at all I would not recommend these to any one at all
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .The JLab Go Air Pop True Wireless Earbuds have an IP rating / waterproof rating of IPX4 for the earbuds only. This means that these earbuds are splashproof and sweatproof. Unfortunately, they are not waterproof. If you ever need any assistance, feel free to reach out to our customer support at support@jlab.com or give us a call 1-405-445-7219 8am-4:30pm PST
We're happy to help - Lourdes #TeamJLAB
- Cons mentioned:Connectivity
Bad disighn
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear buds don’t fit right, they ( ear buds ) keep dicconecting
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. Perhaps try the Go Air Sport I found that the hook is a lot more comfortable. We look forward to speaking with you!
Davian
#TeamJLAB
NO NOISE CANCELLATION
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these a a backup pair for traveling. There is no noise cancellation. I was unable to listen to a movie while flying.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Stopped Pairing at the same time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these earbuds November 2024 they worked fine until this week, the first week of May 2025, 6 months in and I can’t get both earbuds to pair at the same time. I have tried every Troubleshoot step advised and they still aren’t pairing at the same time.
No, I would not recommend this to a friendDurable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very solid design my kids have had these for a year now and still work great
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for the feedback, Reba = ) If you ever need any assistance, feel free to reach out to our customer support at support@jlab.com or give us a call 1-405-445-7219 8am-4:30pm PST We're happy to help! - Lourdes #TeamJLAB
Not bad for the price
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound in one of the earbuds goes out occasionally. Can be very annoying.
I would recommend this to a friendAverage at best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent when on sale. The pods are not very secure so they may pop out your ear if you are too active.
I would recommend this to a friendOk product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It a ok wireless head set for the value. Battery life is ok.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for the input. We appreciate the feedback as this helps our design team to know what to improve on in future designs. Cheers, JLab Audio Customer Support
- Pros mentioned:Sound quality
Does not hold power and shuts off after 30 mins.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not hold power and shuts off automatically after 30 mins. When i out it back in case it will charge and say battery full but would switch off in about 10-15 mins. Sound quality is decent for the price but no good it wont hold power even for a evening walk.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .we are sorry to hear you ran into some issues with our product. Feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Ears phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good.i like it..............................
I would recommend this to a friendHeadphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one of the headphones work. Followed all the instructions, and still not working.
No, I would not recommend this to a friendConnection acts crazy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have a mind of their own sometimes and won't connect or either just disconnect at random times!
No, I would not recommend this to a friendHurt my ears
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me these are the worst headphones i have ever put in my ears. Cause a good bit of pain. For some people these are probably perfect but for me they hurt my ears. I have only found one set of earbuds that dont hurt my ears and They are no longer made and the current replacement model is very expensive compared to the price i paid years ago. I hoped these would work for now but within 10 minutes my ears hurt. I even tried different rubber tips but it didn't help. If basic earbuds work for you these should work for you but they dont for me.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Good, but cuts in and out of bluetooth connection.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well, but cut out and then re-establish the bluetooth connection, intermittently.
I would recommend this to a friendNot worth the $20
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a pair of these from my local bestbuy because I had recently lost my airpods and needed some wirless earbuds for work. I thought to myself $20 wont hurt to give them a shot, right? Wrong, the first pair I had the right ear bud would not connect and after following the instructions multiple times to try and get them synced nothing. I came to the conclusion that the charging case was defective and not charging when the earbud was put in the case. Okay, ill just exchange them and be on my way. Second pair left earbud didn’t work. It absolutley would not pair the case was charging it this time cause the led would go on but I believe this time the earbud was not holding a charge. This time I just had to bite the bullet and say I lost $20 on them cause they were not even worth the gas money to return them. TLDR: QC on these are garbage and its better off using the $20 to save for a better set of wirless earbuds.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Buyer Beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. The left and right never synced. Was never able to use the pods. Total duds. Do not recommend. I submitted a ticket for customer service help from the brand and they never responded.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219.
Case Coordinator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what I expected. Nothing fancy, but works.
I would recommend this to a friend