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Customer Ratings & Reviews

Model:
EBGAIRPOPRDRKPNK124
SKU:
10180114
$24.99

Customer reviews

Rating 4.5 out of 5 stars with 7587 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the decent sound quality, good battery life, snug fit, affordable price, and ease of use of the GO Air POP True Wireless In-Ear Headphones. Some customers appreciate the available colors, bass, and lightweight design. However, a few customers have mentioned connectivity issues, low volume, and problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 348 Showing 6,941-6,960 of 7,587 reviews
  • Rated 3 out of 5 stars

    Eh. If saving money is all you want these are fine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap for sure. Sound not great. Fit below average.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ***

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not clear i dont refer to anyone this item tp buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok for a price but nothing special, it’s doing it’s purpose.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were such a hassle to connect to an iPhone. Originally it was bought for my daughter and I didn’t want to get something too expensive. They’re esthetically pleasing but seemed cheap.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 3 out of 5 stars

    No

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheap, the only thing that bothers me is that they are not clear

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    eh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good left one does not work didn't drop or anything

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk, gave them to my wife as a gift a month after I purchased them now I can’t return them, right out of the box one of the Ear buds won’t connect to the case, if you wiggle at the lights flash on and off but will not work

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Stop by for a quick chat we can try some troubleshooting steps, if the problem still persists we can replace the product free of charge. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds do not work and I feel like they should have tested them before I bought them

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does the Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic quality not so great but OK. Ear fit a little big

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my step son as a replacement and he is happy with them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are on for kids. They are kind of bulky and uncomfortable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Deacon John

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s OK but I wouldn’t buy it again thanks it sounds low and cheap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quiet Vibes, Big Sound: Reviewing JLab’s Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they support your quiet time and relax-mode, travel or cooking

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am using it for calls. For music am using the other buds.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Had high hopes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that it was an issue connecting with my Apple products but I tried connecting them to my work computer and nothing. Only one light turns on (L side) and I can’t return or exchange them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219. jlabaudio-conv

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Unable to lower volume.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Cannot lower volume via tap or via bluetooth media being used. Way too loud.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 3 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item. Purchase it and enjoy it. Good a gift..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not good for talking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no noise reduction. They are good for listening to music but you cannot use the to talk. It picks up all background noise. I will be returning these.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your feedback. Unfortunately, the Go Air Pop does not have a noise-canceling feature. jlabaudio-conv

  • Rated 2 out of 5 stars

    Wouldn’t buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not a great earbuds keeps falling off and sound quality is close to nil

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Our Bluetooth products come with a 2-year warranty! If you believe your product is defective, feel free to reach out to our customer service department to begin a claim. support@jlab.com jlabaudio-conv

  • Rated 3 out of 5 stars

    Ok for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish they where a little more noise proof. But a good deal

    I would recommend this to a friend