Customer Ratings & Reviews
- Model:
- EBGAIRPOPRDRKPNK124
- SKU:
- 10180114
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the decent sound quality, good battery life, snug fit, affordable price, and ease of use of the GO Air POP True Wireless In-Ear Headphones. Some customers appreciate the available colors, bass, and lightweight design. However, a few customers have mentioned connectivity issues, low volume, and problems with charging.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
JLab Earbuds - Okay
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is good for the price of the earbuds. The earbuds fall out of my ear easily & plastic feels rough inside of my ear.
No, I would not recommend this to a friend Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine if sitting still. When walking, sound drops for 2-15 second blips randomly and regularly.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
headphonesin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not the best headphones ive ever gotten. They lose charge pretty quickly and keep popping out of my ears, i got on black friday so they were super cheap but had i paid full price i would have taken them right back.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
- Pros mentioned:Sound quality
Reconsider
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 star because the sound is good, but they won’t stay in my ear.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Glad i tried these first
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They still fall out of ears Ok just glad i bought these instead of buying expe
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Cheap earbud didn’t last long
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a cheaply made item didn’t last very long. My son used it for a few weeks but then went to garbage.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are static and not working great already. Its a shame as the style is great
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear of the issues that you ran into. We do cover all of our Bluetooth products with a two-year limited warranty, and we'd love to get you taken care of. At your convenience, please reach out to us at support@jlabaudio.com We're here to help!
Hard to grab earplugs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s light, clear, and easy to carry. The only downside is that it’s so hard to get it out of the case. It’s small and very smooth that I can’t grab.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for your feedback.
- Cons mentioned:Charging
Not what I was looking for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to charge; not friendly use. Has never been used. Can’t change
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Bad Design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's lacks design. It always falls down from the ear, I even lost 1 of It.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Questionable....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed, it doesn't hardly hold a charge or last very long. I need to retuen/exchange them. I have a pink set that lasts a couple of weeks on one charge and I can use them all day and half the night. I wanted a backup just incase something happened. Unfortunately, the new set doesn't work well
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Why waste the planet with junk.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 star for being really cheap. 1 star for being able to produce sounds. There is no other good things about this pair of headphones to mention. I would not recommend anyone to buy this for themselves.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Looks good but the build out for larger ear lobs
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They too hard to connect to Apple. Device . Hard to keep in your ears. Ready to be lost
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
- Cons mentioned:Connectivity
Poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One bud would not work after I bought it and wasn't allowed to return with the receipt.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Air pods
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very uncomfortable, not good audio. I don’t like them at all. Cheap item.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Pass on this one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound not as good as a $5 set from Five Below. It was not as expected
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Would not connect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to connect to my computer or phone.
No, I would not recommend this to a friendBattery went bad fast
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 month the battery wouldn’t fully charge and I could only get an hour use. That’s including putting back into the case. Won’t purchase any more.
No, I would not recommend this to a friend- Pros mentioned:Battery life
Great Bluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent bluetooth so far I haven't had any issues. The bluetooth last about 8 hours each before I have to switch to the other bluetooth.
I would recommend this to a friend Average of Terrible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty terrible audio quality, but you dont buy it for that. Needed a quick pair to replace a lost set until I could get something better.
No, I would not recommend this to a friend