Customer Ratings & Reviews
- Model:
- EBGAIRPOPRDRKPNK124
- SKU:
- 10180114
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the decent sound quality, good battery life, snug fit, affordable price, and ease of use of the GO Air POP True Wireless In-Ear Headphones. Some customers appreciate the available colors, bass, and lightweight design. However, a few customers have mentioned connectivity issues, low volume, and problems with charging.
This summary was generated by AI based on customer reviews.
Bullcrap headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were horrible they are already broken and not working. The charging case doesn't charge all the time and charging port breaks easy. These are worst headphones ever do not buy them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear the troubles you're experiencing. You have a two-year warranty with our Bluetooth devices. Please contact us at support@jlab.com, and we'd be happy to resolve this for you.
You get what you buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wasn't a ear bud for me. I didn't care for the volume control. Volume wasn't loud enough. Back to the drawing board for this item
No, I would not recommend this to a friendYou get what you pay for
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were ok. They picked up every sound and had semi staticky feedback. Sounded like you were in a tunnel when talking on the phone.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
Cheap for a reason
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes these earpods are very cheap but I expected them to work for a decent amount of time but that is not the case. One earpod already has no sound after about a week. Very disappointing and a waste of time and money. Not a good product.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
- Cons mentioned:Connectivity
Poor connection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed, got the product and had to promptly return to because only one ear would connect
No, I would not recommend this to a friend Hard to remove out of case.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's hard to take these out of the case. There's no where to grip the buds. It's bad enough that I want to return it even though it's a good price.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Sounds good but
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good in your ear but they are a hassle to stay in your ear, they fall out so easily and are so easy to lose
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com.
- Cons mentioned:Volume
Jlab headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok not the best doesnt play loud enough for me i use it once in a while
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for the feedback!
DO NOT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were recommended by a store associate. One stopped pairing/resetting w/in a month, but after 2 weeks. Not exchangeable. Was told we should have bought a protection plan. Best Buy does not guarantee their products will function properly beyond 2 weeks. I'll be purchasing a replacement elsewhere.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219.
- Cons mentioned:Connectivity
nope to heavy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not up to my standards for use. They are so heavy they fall out so much. And connectivity is not good.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Thank you for the input. We appreciate the feedback as this helps our design team to know what to improve on in future designs. Thank you, JLab Audio Customer Support
Not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds fall out of your ear more often than not. I’ve tried all three ear bud sizes and it doesn’t make a difference.
No, I would not recommend this to a friendEarbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear buds didn’t work after awhile disappointing never will purchase again
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about this. We want to make sure you have the best experience possible. Please email us at support@jlab.com, and we'll get back to you as soon as possible.
ugh no
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Go for for some jib trues instead. These are uncomfortable and fuzzy sounding
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They dont work as expected, audio quality is really bas as well
No, I would not recommend this to a friendNot great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They wouldn't stay in my ears. Also you can not use just one. They wont work unless both are removed from the case.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
Davian
#TeamJLAB
- Cons mentioned:Charging
Not worth the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Straight out of the box, one of the earbuds was damaged. Would not sync and would not charge.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
- Cons mentioned:Charging
Don't buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy these! One week with the pair and the left side stopped working. It will not charge.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Aight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work but don't fit in your ear very well. One of mine fell out of my ear into a grill. Now the "lone wolf" won't connect anymore.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Worthless
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not worthy of buying them. Just save your money and buy something better.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .So sorry about this. Please email us at support@jlab.com, and we'd be happy to help.
problematic earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to return this earbuds twice to the store because the right earbud just stop working and eventually had to replaced with another and more expensive JLAB model. The earbuds where difficult to take out from the case. The compact size and construction quality where the only good this about this product. For me, not the best product of this brand, which tend to be very good. I will not recommend it.
No, I would not recommend this to a friend