Customer Ratings & Reviews
- Model:
- EBGAIRPOPRDRKPNK124
- |
- SKU:
- 10180114
Customer reviews
Rating 4.5 out of 5 stars with 7587 reviews
(7,587 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the decent sound quality, good battery life, snug fit, affordable price, and ease of use of the GO Air POP True Wireless In-Ear Headphones. Some customers appreciate the available colors, bass, and lightweight design. However, a few customers have mentioned connectivity issues, low volume, and problems with charging.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Last try
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought I'd try one more time because i love my other models of JLAB buds so much. But once again, only one of them worked...
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .All our Bluetooth products come with a 2-year warranty! Please don't hesitate to reach out to us for any product support. support@jlab.com
Rated 2 out of 5 stars
Okay earphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is okay for the price. But the earbuds keeps falling off
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your feedback. We'll be sure to let our product team know about this.
Rated 2 out of 5 stars
IC Pat
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would not work with an Apple I phone 7. Tried with another Apple phone and it would also not work
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
No, I would not recommend this to a friendRated 2 out of 5 stars
Could have been better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pairing is an issue. Then I loose reception in one ear while walking. Not happy with this product
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Earphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just some new ones I happily got for my people and they are nice and come in handy
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
I would recommend this to a friendRated 5 out of 5 stars
Earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value comfortable color can work with anything. Case is easy to keep up with.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
I would recommend this to a friendRated 2 out of 5 stars
Thats it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly put togather the material has a strange texture to it.but it was easily hooked up to my phone
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
No, I would not recommend this to a friend- Pros mentioned:Battery life, Fit
Rated 5 out of 5 stars
Best value for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. They are easy to connect and pair with my phone. Sit well in my ear without causing discomfort even when I wear it for a long time. It also holds the charge well so I do not have to constantly charge it. I love that it comes with its own charging cable attached to the case which makes it easy to charge without the hassle of trying to find the right cable. The case holding the headphones is strong and sturdy.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
I would recommend this to a friend Rated 2 out of 5 stars
Headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.JLab Go Air POP true wireless in ear headphones are okay, falls out of ear, okay sound quality
This review is from JLab - GO Air POP True Wireless Earbuds - Black
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. I would personally recommend the Go Air Sport as the hook provides a more secure fit to prevent the buds from falling out. We look forward to speaking with you!
Davian
#TeamJLAB
Rated 2 out of 5 stars
Cool color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fall out the ear all the time and they dont stay in ear
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
Davian
#TeamJLAB
Rated 5 out of 5 stars
Ear buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves the ear buds he wears them while he goes to the gym to work out
This review is from JLab - GO Air POP True Wireless Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my nephew and he uses it a lot. Pretty much a back up for him.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
heavy heavy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.way to heavy! not a great shape for my ears. terrible connection
This review is from JLab - GO Air Pop True Wireless Earbuds - Teal
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi,
Thank you for the input. We appreciate the feedback as this helps our design team to know what to improve on in future designs.
Thank you,
JLab Audio Customer Support
Rated 2 out of 5 stars
Uncomfortable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sounds fine. They dont fit well in my ears. They start to hurt
This review is from JLab - GO Air Pop True Wireless Earbuds - Teal
No, I would not recommend this to a friendRated 1 out of 5 stars
Unable to pair the headphones back together.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy these headphones. They're so cheaply made that the tap functions barely works. I purchased 2 of them and I accidentally unpaired them from each other, and now I can't get them to pair back together. That's what I get for purchasing these cheap headphones. Lesson Learned
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Rated 2 out of 5 stars
Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn’t work the way I thought. Had a hard time controlling the volume.
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
Rated 1 out of 5 stars
They're ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You need the app to fully use all the features of these buds. The app is full of bugs and wont pair to your buds. Save your money if you want the full experience. If these are just your backup buds and you don't care about the extra features, get em.
This review is from JLab - GO Air Pop True Wireless Earbuds - Teal
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
- Pros mentioned:Battery life, Fit, Sound quality
Rated 5 out of 5 stars
More compact but hard to get it out of the Case
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m always looking for good and affordable earbuds. I was very curious about the GO Air POP, compared to my GO AIR’s that I got earlier in the year. After a week of using them, here are my thoughts. I really enjoy these POP versions. The POP are perfectly pocket-sized version as they don’t stick too much out of ears. These are noticeably smaller than the GO AIR’s but I’ve more battery life: JLab projects it at 32+ hours of total playtime, which is what I am getting with multiple uses (video watching, music playing, and phone calls). They are comfortable in my ears as they are not protruding out of my lobes. They are rated IPX4 sweat and water resistant, which I’m glad because I do sweat when I exercise in the home and it’s starting to get colder and wetter outside. They are also Dual Connect which means I can take out one bud and it will still be playing without pause. Sound quality is actually decent although I have noticed I do have to increase the volume level when I’m using these outside. Another issue is with the included charging slim case. I like how they kept the attached usb charging cable to the case. It is smaller case which makes it harder to pick the earbuds out of the case. Overall, really enjoying these JLab GO AIR POPs.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
I would recommend this to a friend Rated 2 out of 5 stars
Wireless earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Communication cuts out, and it's hard for others I talk to hear me.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
- Cons mentioned:Charging
Rated 1 out of 5 stars
Don't recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one side charges. I do not recommend this product.
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab








