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Customer Ratings & Reviews

Model:
EBGAIRPOPRDRKPNK124
SKU:
10180114
$24.99

Customer reviews

Rating 4.5 out of 5 stars with 7587 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the decent sound quality, good battery life, snug fit, affordable price, and ease of use of the GO Air POP True Wireless In-Ear Headphones. Some customers appreciate the available colors, bass, and lightweight design. However, a few customers have mentioned connectivity issues, low volume, and problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 356 Showing 7,101-7,120 of 7,587 reviews
  • Rated 2 out of 5 stars

    Headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ed phone is not listen sound is not clear I don't know it's just a is enough not good

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Great little buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves um. They work great when she is doing chores at the farm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is going to love these! I like these better than wired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my niece for a back up head phone and she loves it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buttons don't work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is fine, but the buttons don't work at all.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Weak signal, just don't ever turn your head I gued

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't turn your head without the signal cutting out

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your feedback! Please contact us at support@jlabaudio.com, and we will help you get a new pair. jlabaudio-conv

  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan. Was not great quality would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like them at all don’t like them don’t like them

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but difficult to get out of the case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds work well but are extremely difficult to get out of the case. I use a toothpick to insert under the buds to flip them out of the case. The case is smaller than the case than my last buds and the surface is slippery so extracting the buds are hard to remove.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to remove from case. Cheap look and feel but for the price that's what get.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to remove from case. Cheap look and feel but for the price that's what get.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to remove from case. Cheap look and feel but for the price that's what get.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is going to love these! I like these better than wired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Bluetooth earbuds for the price! Will definitely buy again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are difficult to operate. The taps are not confirmed so who knows what the buds will do. Supposed to be able to use just one ear bud. Not what I experienced. Again the tap. Even at free I would not have these buds. Far too difficult to navigate.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Hard to get out of case.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this item. I can’t get it out off the case Was driving me crazy

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Only one side working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the left bud working and the right not working

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry about this. Please reach out to our support team at support@jlabaudio.com. We will help you get a replacement pair. jlabaudio-conv

  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ............................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Bluetooth!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece loves them! She states that they work very well!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable to wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for trying it out but felt uncomfortable to wear it for long hours.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv