Customer Ratings & Reviews
- Model:
- EBGAIRPOPRDRKPNK124
- |
- SKU:
- 10180114
Customer reviews
Rating 4.5 out of 5 stars with 7587 reviews
(7,587 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the decent sound quality, good battery life, snug fit, affordable price, and ease of use of the GO Air POP True Wireless In-Ear Headphones. Some customers appreciate the available colors, bass, and lightweight design. However, a few customers have mentioned connectivity issues, low volume, and problems with charging.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Just okay
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did the job when forgot my headphones. By the way, Best Buy has horrible customer service.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Rated 1 out of 5 stars
JUNK!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not buying this brand anymore they only last up to 6 months, or I just got a defective unit.
This review is from JLab - GO Air Pop True Wireless Earbuds - Rose
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Rated 1 out of 5 stars
Volume didnt work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not increase the volume on the headphones. Had to adjust via phone.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Rated 1 out of 5 stars
JLab wireless earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned these…one ear wouldn’t connect. I tried to watch a few YouTube videos but to no avail I had to return them to the store for another brand.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not impressed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to pair to my phone. Not impressed with quality
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Rated 1 out of 5 stars
Surprised. Charge didn't hold.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the product but didn't open for few months. Once opened it didn't work out of box. Charge did not hold at all.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some battery issues with our product. Your purchase has a 2 Year manufacturer's warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Rated 1 out of 5 stars
Dissatisfied customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This make my third pair and each time one. The right ear doesn't work. I am very disappointed in this brand.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Rated 1 out of 5 stars
JLAB GO Air POP Headphone - Waste of Money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month, the right headphone stopped working. I tried every troubleshooting option, watching videos on YouTube, etc. but could not get it to work/pair.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendRated 1 out of 5 stars
I wish they worked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Immediately tried to connect these with my device, and it didn’t work. Well one didn’t work at all and the other sounded as if it was under water.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Rated 1 out of 5 stars
You get what you pay for
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bass could be better. Didn't like the audio for the phone. Kinda wish I spent a litte more for better quality.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
Rated 1 out of 5 stars
Worthless
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not worthy of buying them. The person who you be on the called won’t hear you when you talking to them.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about the product you received. Please contact us at support@jlab.com, and we'd be happy to resolve this for you.
Rated 1 out of 5 stars
JLab GoAirPop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Were gifted to me; however, due to me being in an accident, I just opened today. One of the ear pieces does not work. According to Bestbuy policy, I can’t return.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Julio,
We're sorry to hear about the accident and that one of your earbuds is not working properly. We've got you covered under a 2 year manufacturers warranty. Please send us an email (support@jlabaudio.com)or give us a call (405-445-7219) so we can discuss how to get them replaced.
Thanks,
JLab Audio Customer Support
- Pros mentioned:Battery life, Fit, Sound quality
Rated 5 out of 5 stars
Great little earphone plug
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is really nice. It's so little but so powerful. It's loud and clear whether talking on phone, listening to podcast, music on my phone. Also worked great with watching movies and videos on my iPad. It connected easily and back and forth with my phone and ipad. I haven't had to charge it yet and been using for 6 days now, which is so great. This is the longest I think I've used one without still needing to charge yet. Charging is also easily done, all you need is the usb plug to plug into wall. The small charging cable is built right into the case for convenience. The size is nice and small and fits easily in pocket when exercising. While walking the earbuds, stayed firmly in my ears. It does come with a couple sizes of the soft ear "thingy" to find what's most comfortable.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
I would recommend this to a friend Rated 1 out of 5 stars
Basic Buds.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special. NO TILE ON THESE. Just earbuds that you'll lose. Or better, lose one and be annoyed.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Rated 1 out of 5 stars
not what I expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only the left worked I took them back, I have the black ones now and will review in a week or so
This review is from JLab - GO Air Pop True Wireless Earbuds - Teal
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
Rated 1 out of 5 stars
NOT WORTH IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right earbud stopped working 3 weeks after I bought them.
This review is from JLab - GO Air Pop True Wireless Earbuds - Rose
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
- Pros mentioned:Battery life, Fit
Rated 5 out of 5 stars
Very good quality for those on a budget
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds were easy to set up, very intuitive without much need for instructions. The case is a good size and not too bulky. It didn’t take long to charge the earbuds either. The case is what you charge and the case charges the earbuds. Even when I used the earbuds for several hours a day and putting them back in the case to charge up, I still only needed to charge the case once every 4-5 days. As for the sound quality, on a scale of 1-10 I would give them a 7. The convenience and practicality were the best parts of the earbuds and the sound isn’t bad. But if sound is very important to you, it might be worth spending a bit more on other earbuds. The headphones look good with a nice design. What I like about the design the most is that they are fairly incognito. When I was using them while at work, most people didn’t even know they were in my ears, and I work in an area where it’s easy to spot if I had headphones in (I got the black ones). The earbuds also fit very comfortably in my ear. They’ve never fallen out and my ears never got sore even while using them for several hours in a sitting. Although this didn’t affect me, the buds didn’t come with different tip sizes. Again, this didn’t affect me because ethe buds fit comfortably in my ear. But if you have smaller or larger ears that usually require a different size than the standard, it may be worth looking into other buds with different tip sizes. Overall, it's not gonna have all the bells and whistles the more expensive earbuds boast. But at the quality really is amazing given the price point. I would highly recommend to anyone in the market for good earbuds that aren't too expensive.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Wow! Impressed by these for sure.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot believe these are only $20! Let's be real, It’s not like these headphones will out perform your AirPods Pro or Beats Studio or others in the $200-300 range. However, I do think they can be comparable to some earbuds in the $100 range no doubt. Design: the design is super comfortable. I have worked out with these, and they do a good job of staying put during my exercise. I have also listened to some white noise while sleeping and when you turn your head on your pillow there is zero pain or uncomfortableness. This is huge for me as I like to sleep with some white noise or music. Battery: the battery is good enough and again let’s remember these are worth $20! I have gone to sleep with these on when I wake up I still battery left, so it definitely is up there at 8 hours. Sound: the sound is good but has not noise cancellation. If you’re big about that maybe these are not for you, but again I think you can’t beat the price for what you get. These can make a great gift or even be your to-go headphones for extreme occasions where you might end up losing an earbud or two. Quality: The charging case is about the only thing that feels super cheap. It feels like cheap plastic, but that’s not a big concern for me as the actual earbuds have a good quality built. The controls are also a big hard to navigate, but I just found myself using my phone to skip songs or turn volume up or down. Honestly, I never knew I would be this impress by some headphones that are $20. I guess it’s 2021 (or 2022 depending on when you read this), and now we have wireless headphones that provide good audio at a price that everyone can afford! Nice work Jlab!!!
This review is from JLab - GO Air POP True Wireless Earbuds - Black
I would recommend this to a friend Rated 1 out of 5 stars
Not worth the $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These aren’t like what they seem. I got them because I they the cushions were going to be soft, but they ended up hurting my ears.
This review is from JLab - GO Air Pop True Wireless Earbuds - Teal
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it for three weeks and then it started to make noise and fail
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We'd be happy to help. Please email us at support@jlab.com.








