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Customer Ratings & Reviews

Model:
EBGAIRPOPRDRKPNK124
SKU:
10180114
$24.99

Customer reviews

Rating 4.5 out of 5 stars with 7587 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the decent sound quality, good battery life, snug fit, affordable price, and ease of use of the GO Air POP True Wireless In-Ear Headphones. Some customers appreciate the available colors, bass, and lightweight design. However, a few customers have mentioned connectivity issues, low volume, and problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 366 Showing 7,301-7,320 of 7,587 reviews
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One stopped Working within the first three days of purchase

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great Sound, Great Battery, Poor Comfort

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded the Jlabs I usually wear, the corded Bluetooth variety with these. The quality is good, the product they have a decent sound quality to them and their battery lasts a while, tho I do use them infrequently so I haven't had a chance to take them to their limit. There is one gripe I have with this, well a couple. One is that the touch feature for stuff like changing songs, adjusting volume, and more is a tad hard to get right. The other one is that of fitment. My previous set, see the link to check them out. Fit in my ears nicely and quite comfortably. Not these, they tend to slip out sorta, staying in the hear but allowing sound in and giving this constant feeling that they will fall out of your ear. This is on top of them being uncomfortable to lay down with them in and rub my hear sore otherwise. Other than that they are a decent set of earbuds for their price, do buyer beware they may not be comfortable for you. My previous earbuds: https://www.bestbuy.com/site/jlab-jbuds-pro-signature-wireless-earbud-headphones-black/5793103.p?skuId=5793103&ref=212&loc=1&gclid=CjwKCAjw586hBhBrEiwAQYEnHcIdmgIiVX2qq3WYqQivkhK1fv5G9PKV-Y74Hw-HfcqWfCb8D7hcAxoCbw0QAvD_BwE&gclsrc=aw.ds

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted a little more than two months, then stopped charging.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Ken, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    no good!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    waste of money ......................................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible sounds like you’re in a tunnel you get what you pay for

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Unsatisfactory

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ear bud has a mobile app but doesn't work. Do not purchase

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    No volume control on headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return did not work for my needs. No volume control.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    lose, lose situation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These will hurt your ears and they sound really bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ehh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within a week.. they were good while they worked

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Poor quality. Microphone issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just last long 1.5 months. Micro phone issue. Don't buy

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi TBBam,
      We're bummed to hear that you ran into issues with your Microphone. Please send us an email (support@jlabaudio.com) or give us a call (405-445-7219) and we can discuss getting those replaced at no charge under the 2 year manufacturers warranty.
      Thanks,
      JLab Audio Customer Support jlabaudio-conv

  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left earbud went out less than a month of purchase date.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Rose,
      We're sorry to hear that your left earbud stopped working. We've got you covered with a 2 year manufacturers warranty. Please send us an email (support@jlabaudio.com) or give us a call (405-445-7219) so we can discuss how to get them replaced. Please let us now if you have any questions. Thanks, JLab Audio Customer Support jlabaudio-conv

  • Rated 1 out of 5 stars

    To bug for comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is to big to comfortably stay in your ear.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, every product comes with extra ear tips. We recommend trying them out for the best fit. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is junk......................................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even like it. Left bud wasn't even working.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Less than $20? Ridiculous.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Santa is bringing me Sony XM4's, but I needed something 'disposable' for the month until then. I googled "best cheap earbuds" and noticed these appearing near the top of several lists. They were on sale for $12.99 at BB, so I forked over the same money I'd pay for a quick lunch at Panera. For my lunch money, I got few features but surprisingly good sound! Believe the reviews; these really sound very good. JLab has a reputation for great sound at bargain prices and this may be their best example of that philosophy. Again, you get few features beyond basic touch controls, good battery life, and 3 EQ presets (JLab Signature was best for me) but come on, these things are dirt cheap. The sound is the main feature you're getting here. If I have to say something negative, I'll say the worst problem I have with these is getting them out of the case! They are smooth, the magnets are stubborn, and there's not much to grab onto. It seems to help if you turn them as you lift. For whatever the reason, if you're looking for VERY low cost buds and all you expect from them is good sound, you just found them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Super sound from such a small space!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The J-lab GO Air Pop have really great sound from such a small space. Comes with three sets of ear tips so it's easy to find ones that are comfortable. Has a built-in EQ with 3 options 1. J lab signature - amplified bass and vocals 2. Balanced - even sound 3. Bass boost - amplified bass and sub-base.(this one is really cool) Controls are handled via "tap" on the ear piece. Unfortunately, sometimes I found that the "taps" weren't recognized, or recognized too many times! (I'm sure operator error was involved and this will improve). Left or right can be worn/operated independently for phone calls, etc. I noticed that the right ear piece would stop playing when I attempted to increase volume. I'm not sure what control I was asking it to perform but once again, these are issues I'm sure will remedy themselves over time. Includes a built-in charger cord that folds back into the case when not in use, keeping the entire package small, lightweight, and easy to put in your pocket. Boasts up to 32 hours of playtime and recharges quickly. Great little sound for WAY less than other earbuds, the J-lab GO are certainly worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent ear buds if you tweak some stuff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok,so I got these for $9 bucks with a $5 Best Buy reward. 1) Get the Musicolet app if your going to use music on your device you upload to it. If not then makesure you have Absolute volume disabled in Developer options on your Android device. Tapping the build number 7 times on most devices unlocks Developer mode(use with caution if your a noob). There are other sweet lil tweaks in Developer option too. So on Amazon Prime Music, I use max bass setting on the buds and tune the Amazon Prime app to Jazz and these buds are awesome. You also need to makesure you use the right size ear bud silicon . They give you 3 sizes which for me is the largest so you get a good seal which makes for the best music experience. I will be testing these for gaming with my gaming laptop too. In all these are a good deal and I like the quality and killer price point so far.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good Product.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, let me say that these are what they are, a economical pair of in-ear ear buds. They are not Bose, they are not Apple, BUT, they are a nice product in my opinion. I love the size of these JLab Go Air POP, they fit in my ear better than any in-ear headphone that I own. And they are light, they don’t cause ear fatigue. They come w/ three different foam covers for you to try to get the best fit. The charging case comes w/ an attached cord that I do like the concept of not having to keep up w/ the charging cord, however, getting it to function properly was a bit of a challenge. The case is light as well and has a light on the front that indicates charging status. As far as the sound of the Air POP’s, again, its not Bose, these are not AirPods, they are a reasonable priced in-ear headphone that are pleasing to listen to. If you are looking for a simple, compact, AFFORDABLE, in ear headphone, purchase these JLab’s

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    At This Price, You CAN NOT Go Wrong!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Context: I've tested a lot of wireless earbuds. I'm not an audiophile- I enjoy features like ANC & accompanying apps, but haven't always found them to be overly useful or even necessary. These JLab - GO Air POP earphones: sound very good, fit very well, stay in better than many I've used at many times the cost, have all the touch functions and I don't have to worry about taking out a loan to replace them should something unfortunate happen!! All that and a built in charging USB charging plug- why can't everyone offer this?!? The only downside I found was the mic quality- I was told on a couple of test calls that there was quite a bit of background noise or that I sounded like I was in a well. That said, I have the same feedback sometimes when folks are using MUCH more expensive earbuds/pods/over-the-ear set-ups. I also don't regularly take calls while I'm wearing headphones, so I'm not sure I mind. Summary: great price, solid headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good Earbuds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these earbuds. They come in a convenient charging case with the charging cable securely fastened to the case when its not in use. I appreciate that because I'm always misplacing cables. Setup was pretty easy. Nothing complicated. They are comfortable to wear for a little bit but I noticed that I wouldn't be able to run in them. No matter what size ear piece I put on them, they just wouldn't stay in my ears while trying to workout. But for everything else, they stayed put. The sound quality was great. I did notice some issues with people not being able to hear me clearly when I took calls. I tried to adjust the settings but they said I sounded kind of choppy. Maybe it was my reception but it happened a lot. The battery life is great. And the touch features worked perfectly. Overall these are a good quality set of earbuds.

    I would recommend this to a friend