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Customer Ratings & Reviews

Model:
EBGAIRPOPRDRKPNK124
SKU:
10180114
$24.99

Customer reviews

Rating 4.5 out of 5 stars with 7588 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the decent sound quality, good battery life, snug fit, affordable price, and ease of use of the GO Air POP True Wireless In-Ear Headphones. Some customers appreciate the available colors, bass, and lightweight design. However, a few customers have mentioned connectivity issues, low volume, and problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 378 Showing 7,541-7,560 of 7,588 reviews
  • Rated 4 out of 5 stars

    Good buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good Bang for the buck for my needs, wife finds them ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Best Buy have everything I need and always have good prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best headphones I have ever used in my life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suri

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love them so much I bought two more sets for my parents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for myself and as a gift. Super simple and easy to love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones for my money, work with Android and iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cheap earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent affordable wireless earbuds! I'm enjoying it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is good, it works well. the only downside is that someone next to you can hear what you listening to depending on how loud you have it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One side stopped working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I barely used the item for a month and the right side stopped working. I followed the troubleshooting guide and it didnt fix the issue. Has anyone encountered similar issues??

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too hard to get it out from nest

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard for me to pick it out from the nest of in-Ear phones which were bought three weeks ago and I’ve been trying to learn how to pick it out. My body weighs 140 LB for 5’4” high. So I don’t think that my fingers are too thick for doing that.right now I use a loop weaved by thread and wear it to my in-ear phones before putting it into nest. It’s easy to put it out by this way.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case does not charge my buds Good sound but never got them to charge out of the box

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    You get what you pay for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between microphone barely picking up my voice and disconnection/battery issues on almost every pair I had (the one thay did work as long as i had them suffered the fate of water damage), I just don't think the quality control on this product is that good. For heavy users, invest in something more than this for longevity and features.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. jlabaudio-conv

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    My view

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The material is kinda bad , the volume buttons don't work well sync problems..too small on ear's

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tinny don't sound good Hard to get in and out of case (slippery) The buttons suck, if you get a hair touch a button your movie jumps back to the beginning but if you try to use the buttons like the manual says no luck These are junk , it takes at least 4 tries to get both to pair

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    It doesn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because it was the cheapest one I could find. It did work for like about 2 weeks and then it stopped working. I tried customer service but was trash btw. I tried resetting the device but didn't work either.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      So sorry about this. Please email us at support@jlab.com, and we'd be happy to help. jlabaudio-conv

  • Rated 1 out of 5 stars

    Touch Controls Make Me Wanna Bash My Head In

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch controls are SO ANNOYING, I can't stand them. There needs to be a way to turn them off. I try to listen to music while I'm working in the rain and my songs just skip nonstop! I try to adjust them and the volume changes, or the mode switches. If I want to change my music or the volume, I'll do it on my phone not the confusing annoying touch controls. There's already a very easy way to do these things, absolutely no reason for touch controls.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    No charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it in December 2022, everything worked fine until two months ago, it only charges the right one. I thought I was connecting it wrong, but after checking it, it does not have a good magnetic contact to charge.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      So sorry to hear about the product you received. Please email us at support@jlab.com, and we'd be happy to help out. jlabaudio-conv

  • Rated 3 out of 5 stars

    Nice for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Def not as good as my AirPods, but the price was right and they’re good backups.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music, but not for talking on the phone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the quality of the sound. My ears are kind of small so they do slip out of my ear from time to time.

    I would recommend this to a friend