Customer Ratings & Reviews
- Model:
- EBGAIRPOPRDRKPNK124
- |
- SKU:
- 10180114
Customer reviews
Rating 4.5 out of 5 stars with 7588 reviews
(7,588 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the decent sound quality, good battery life, snug fit, affordable price, and ease of use of the GO Air POP True Wireless In-Ear Headphones. Some customers appreciate the available colors, bass, and lightweight design. However, a few customers have mentioned connectivity issues, low volume, and problems with charging.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good Bang for the buck for my needs, wife finds them ok.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Headphone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Best Buy have everything I need and always have good prices
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
I would recommend this to a friendRated 5 out of 5 stars
Best headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best headphones I have ever used in my life.
This review is from JLab - GO Air Pop True Wireless Earbuds - Teal
I would recommend this to a friendRated 5 out of 5 stars
Suri
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Love them so much I bought two more sets for my parents.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
I would recommend this to a friendRated 5 out of 5 stars
Easy to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for myself and as a gift. Super simple and easy to love.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
I would recommend this to a friendRated 5 out of 5 stars
Earphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great earphones for my money, work with Android and iphone
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
I would recommend this to a friendRated 5 out of 5 stars
Best cheap earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very excellent affordable wireless earbuds! I'm enjoying it.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
I would recommend this to a friendRated 3 out of 5 stars
its okay
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price is good, it works well. the only downside is that someone next to you can hear what you listening to depending on how loud you have it.
This review is from JLab - GO Air Pop True Wireless Earbuds - Rose
I would recommend this to a friendRated 3 out of 5 stars
One side stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I barely used the item for a month and the right side stopped working. I followed the troubleshooting guide and it didnt fix the issue. Has anyone encountered similar issues??
This review is from JLab - GO Air Pop True Wireless Earbuds - Rose
No, I would not recommend this to a friendRated 2 out of 5 stars
Too hard to get it out from nest
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s hard for me to pick it out from the nest of in-Ear phones which were bought three weeks ago and I’ve been trying to learn how to pick it out. My body weighs 140 LB for 5’4” high. So I don’t think that my fingers are too thick for doing that.right now I use a loop weaved by thread and wear it to my in-ear phones before putting it into nest. It’s easy to put it out by this way.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
I would recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
- Pros mentioned:Sound qualityCons mentioned:Charging
Rated 1 out of 5 stars
Ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case does not charge my buds Good sound but never got them to charge out of the box
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Rated 2 out of 5 stars
You get what you pay for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Between microphone barely picking up my voice and disconnection/battery issues on almost every pair I had (the one thay did work as long as i had them suffered the fate of water damage), I just don't think the quality control on this product is that good. For heavy users, invest in something more than this for longevity and features.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible.
- Cons mentioned:Connectivity
Rated 2 out of 5 stars
My view
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The material is kinda bad , the volume buttons don't work well sync problems..too small on ear's
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Rated 2 out of 5 stars
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tinny don't sound good Hard to get in and out of case (slippery) The buttons suck, if you get a hair touch a button your movie jumps back to the beginning but if you try to use the buttons like the manual says no luck These are junk , it takes at least 4 tries to get both to pair
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
- Pros mentioned:Price
Rated 1 out of 5 stars
It doesn't work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it because it was the cheapest one I could find. It did work for like about 2 weeks and then it stopped working. I tried customer service but was trash btw. I tried resetting the device but didn't work either.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .So sorry about this. Please email us at support@jlab.com, and we'd be happy to help.
Rated 1 out of 5 stars
Touch Controls Make Me Wanna Bash My Head In
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The touch controls are SO ANNOYING, I can't stand them. There needs to be a way to turn them off. I try to listen to music while I'm working in the rain and my songs just skip nonstop! I try to adjust them and the volume changes, or the mode switches. If I want to change my music or the volume, I'll do it on my phone not the confusing annoying touch controls. There's already a very easy way to do these things, absolutely no reason for touch controls.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
- Cons mentioned:Charging
Rated 1 out of 5 stars
No charge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it in December 2022, everything worked fine until two months ago, it only charges the right one. I thought I was connecting it wrong, but after checking it, it does not have a good magnetic contact to charge.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .So sorry to hear about the product you received. Please email us at support@jlab.com, and we'd be happy to help out.
Rated 3 out of 5 stars
Nice for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Def not as good as my AirPods, but the price was right and they’re good backups.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
I would recommend this to a friendRated 3 out of 5 stars
So so
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for listening to music, but not for talking on the phone
This review is from JLab - GO Air Pop True Wireless Earbuds - Teal
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying the quality of the sound. My ears are kind of small so they do slip out of my ear from time to time.
This review is from JLab - GO Air Pop True Wireless Earbuds - Teal
I would recommend this to a friend








