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Customer Ratings & Reviews

Model:
EBGAIRPOPRDRKPNK124
SKU:
10180114

Customer reviews

Rating 4.4 out of 5 stars with 5498 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the excellent sound quality, impressive battery life, and comfortable, snug fit of these headphones. Users also frequently praise the product's affordability, ease of use, and lightweight design. While the vast majority of feedback is positive, a small number of users noted concerns regarding the maximum volume levels and occasional charging issues with the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 5,498 reviews
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was searching for quality pair of earbuds at a reasonable price and I got bot with my JLab earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLAB

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good earbuds with three different settings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    JLab Go Air True Wireless In-Ear Headphone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price value for a pair of JLab Go Air True Wireless In- Ear Headphone (Navy/Black). Fit in your ears comfortably and provide decent quality sound coming from the headphone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, east to set up and use. Sound it LOUD and I love the color lol

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sound quality is garbage, earpieces are bulky!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am just shocked at how this has 4 stars on here. I know it's only $30, but still I have had free earphones with better sound quality. Clearly, none of the people who recommended this have ever tried on a pair of Airpods or Bose or Beats headphones. Forget about highs and lows, it just pumps air to produce some vibrations that's about it. Earpieces are really deceivingly bulky and just feels awkward when put on. The only thing this product has going for it is that it offers nice colors. I haven't returned a product faster than this before.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Dissatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these a few months ago they stay charged for a long time when ut was time to charge them they completely died and want charge up at all i love those ear buds

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear the troubles you're experiencing. You have a two-year warranty with our Bluetooth devices. Please contact us at support@jlab.com, and we'd be happy to resolve this for you. jlabaudio-conv

  • Rated 1 out of 5 stars

    These two don't pair well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good item until it wasn't... Now these darn things keep unpairing from each other and it is such a battle to get them coupled again. I get frustrated and want to throw them against the wall!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219. jlabaudio-conv

  • Rated 1 out of 5 stars

    Got an empty envelope

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i could review this item but BestBuy sent me an empty envelope. They even put the the lithium battery labels. The delivery guy handed me the package, it felt light and even i opened it, it was empty. Note to bestbuy warehouse guys, next time put the item in and then seal the envelope

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, I've had them for over a year and they work great! The battery doesnt last long though

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy. Trash.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute trash. Pairibg is horrible. Save you time and money. Trash trash trash!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't hold a charge!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money! The left one says 90% battery life then dies in less than 10 minutes. Ive left it in the charging case for hours and even plugged it in to charge. Disconnected and tapped 7 times... nothing works.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Good earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, awesome sound, fits well in ears and good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price, Sound quality

    Rated 5 out of 5 stars

    Excellent budget earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good deal for the price. They have good bass and sound quality. Battery life is good too. I watched a whole movie and a TV episode and still had power left. And they connect right away. My only complain is it falls out of my ear something when I turn my head or move around. Other than that, these are great. I compared these with my JVC HA-FX103M wired earbuds. Maybe because they're wired, the bass & sound quality are better in JVCs. But convenience wise, JLabs is the way to go. You would not be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Fun and wallet-friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great rich sound quality and budget-friendly! Earbuds hold their charge and last for many, many hours of listening use between feeds. Easy to set up with my devices. I appreciate the matching app to fine-tune my preferences. A tad bulky in the ear, but I am a casual user and love these earbuds for music, meditation, and audiobooks. The teal is such a fun color and makes the case easy to spot!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great product for the price point

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this item when it was on clearance. The product works well for the price point . It does cancel out noise, not 100% but they do drown out a good amount of background noise. I like that you can also control volume level from ear buds so you don't have to take out phone, etc to adjust volume. Their color options are great . Easy to charge . I've had them for 2 weeks and still haven't needed to charge the case . One complaint is that they fall out if you are doing to much movement. They are great if your looking for a decent alternative to higher priced items and they serve their purpose .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great value for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, clear sound quality for everyday use. Bought these in addition to the JB Lab Air ear buds I got last year. The Pop ear buds have a cover on the storage/charger which is a great improvement over the open magnetic ones. It's slimmer and more pocket friendly, too. Sound quality is comparable between the two, although I have not yet used the new ones much. Smallest silicone fits my small ear canals & my 13 yo daughter's comfortably & stays put well. Holds a charge for days, charges quickly and clever built-in cord means never losing it or hunting for the right one. Not noise canceling but snug fit blocks out many environmental noises but the occlusion can be bothersome at times. No problems with connectivity or range, buttons are easy to use but can be inadvertently pushed when you adjust the fit while wearing them.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Love them - great next generation wireless ear bud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Summary: I really like these wireless earbuds. The quality is good, and they were ~$10 cheaper than the previous generation of this product. Most of the new/improved features are better than the earlier JLab Go earbuds (which I had for a couple years). Don't expect super high sound quality (like an over-the-ear headphones) but they work perfectly fine for listening to podcasts, audio books, and casual music listening. More details: * Connection to Right and Left Earbud: A new feature - connects (via Bluetooth) to both the Right and Left earbud. I sometimes use just one earbud (ex. when I ride my bike so I can still hear road sounds) and this allows me to use EITHER the left or right. Also, for long listens - when a single earbud battery dies you can pop in the other earbud. * Case: The case that holds the earbuds was updated. It's now open and has improved retention of the earbuds in the case. The old case had a flip top. I thought the ear buds would fall out of this case since there is no "lid". But the improved magnetic retention holds them in place. So far (after 2 months), the ear buds have never fallen out of the case - I've carried them in my computer case, coat pocket, pants pocket, etc. No issues. A couple small issues to be aware of: * Volume: They don't seem to be as loud as my old pair i.e. max volume. Ony an issue when I'm using them in a noisy environment like riding bike downhill fast or high ambient traffic noise. Not a showstopper but worth noting. * Fade In/Out: Occasionally the right and left earbud get out of a sync for a second or so - the sound dies in one earbud and then comes back. It's mildly annoying but not something that would keep me from buying them again. It seems to happen when the audio signal is sketchy so I suspect it has something to do with the separate Bluetooth connections for each earbud. My old JLab Go earbuds didn't do it (they used just one connection to the right earbud and then shared the signal from right to left earbud).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    J labs are an excellent purchase would recommend t

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these J labs‼️they sound really good and the battery lasts a long time, they fit in my ears very well. I would definitely recommend these. Also they sound really good when I’m on the phone. I think they’re an excellent purchase especially for the money. I lost my last pair in the airport and bought another pair.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great Buds for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great earbuds for the price. I’m a flight attendant and constantly losing my earbuds, so I had to find an affordable replacement for my AirPods. I’m on my third pair of these and they have yet to disappoint. Long battery life, easy to connect, great volume, sound, etc. They only fit a bit weird because of my ear piercing, but that’s on me. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great buds at a great price not bad sounding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little buds with amazing features for a very low price. Considering the price what you get these are very light, very small and very inexpensive and work great. No they are not for audiophiles, No they don't have good bass. But they are clear work great for phone calls and last a long time. The case is very small too. These are a great pair of buds to have to carry around and not worry what they cost. Well worth the price Oh and they have great battery life too. Just get a pair or two keep one in your briefcase or pocket. Stocking stuff? You bet. They feel plastic because they are but the sound is pretty good for the price.

    I would recommend this to a friend