Customer Ratings & Reviews

These earnings are great. My mama loves them a lot.

Work great! I use them to watch movies on my phone.

Worth every penny. The charge on the buds could be better, but the case allows for multiple recharges so that complaint is virtually mitigated. Good quality buds.

They are ok for the price. Not great. Not horrible.

The sound is ok for the price; however, I have a problem taking them out of the charger/case. Not very easy to grip the buds to remove them.

They get two stars because they work. The sound is the worst I've experienced in a set of headphones. My wife has the higher end version of JLab offerings and they are fine, but these sound noticeably worse, terrible even. Spend the extra $10 and get something else.

One earbud WILL NOT work. Followed "Troubleshooting" per the directions in box and online. I am tech support at work so this was not a user error. Neither options worked; Right side worked fine but left earbud would not respond or synch with the right. Tapping 7 times was impossible since the earbud could not keep a sustained connection to the case either. Waisted hours of my life of these...

I got these because most are uncomfortable for my ears. These are also uncomfortable. I can’t wear for more than 20 minutes at a time.

Gets the job done but nothing spectacular. Headphones lose charging power over time. I constantly have a low battery after hours of charging.Connection range is very limited.

Daughter likes these but I am having to buy a 3rd pair due to them having different problems

I bought these to listen to books on tape while I sleep. They were fine to sleep in comfort wise; however, something about the frequency(?) disturbed my sleep. I had return to my wired ones.

Going by online reviews, I got this one for my kid. It's difficult to get the buds out in the space the cap provides and the cap gets closed often. And the sound is a bit low quality (considering the price, it's kinda ok).

I bought this item from Bestbuy on Dec 27, 2021, . It was working good for 2 weeks then it has 2 issues: 1- It didn't turn off when I put them back in the case, never. 2- the right bud charged full then dropped very quickly to 20% (less than 5 minutes) then to 0 after one minute, while the left one can run for 6 to 7 hours!! I tried several attempts to fix it like factory reset ( 7 tabs) never worked. also tap and hold for 3 seconds to turn it manually, never turned off till battery finished.. Please help

Never purchasing anything from Best Buy again. Purchased these earbuds and the 2 year protection plan. One of the earbuds was run over and damaged and I was told by the manager Joe at Best Buy on 71st and 169 in Tulsa,OK that even though it's 2 YEAR ACCIDENTAL COVERAGE they will not replace my earbuds without the broken earbud that was crushed TO PIECES. WORST CUSTOMER SERVICE EVER AND THE PROTECTION PLAN IS A RIP OFF BECAUSE THEY ONLY HELP WHO THEY WANT AND THEMSELVES. No longer a customer and my family will also halt consumption from this company.

Not bad. After some use the silicone hurts my ears and they don't stay in very well. They have 3 different sizes. Sound quality is good.

DOESNT FIT IN MY EYE. STAYS CHARGED LONG BUT EASILY HANGS UP ON CALLS

Sound is ok, but not great. Outside gets in for sure whether so called ANC is on or off. Of course “off” is for listening to outside but “on” can still hear outside …. ANC IS A *little* more isolated. Biggest problem is that they just keep falling out. Absolutely no security as I am listening and always wondering when they will fall out AGAIN. Returned and got (at long last) over the ear SONYs.

Hard to remove from the charging case. If you have long slim fingernails, then not so much. Also they sometimes stay attached to your Bluetooth even when you put them back in the charging case and close the top.

Reasonably priced earbuds that have been great. I love the color and havent needed to charge in the last 2 months with regular use.

This product left and right earbuds seems to have syncing issue when there is changes or different sounds output occurring at once like it's having trouble determining which sides of the earbuds the sound should be sent to. So if you listening to fast music or fast motion with different background sounds coming at the same time then you will or maybe disappointed with the purchase. Other than that, sound is sometimes good and bad I guess depending on the sound quality of audio or video source. So therefore, this earbud maybe suitable for watching regular movies or for audio chatting only purpose.