Customer Ratings & Reviews
- Model:
- EBGAIRPOPRLTBLU124
- |
- SKU:
- 10180089
Customer reviews
Rating 4.5 out of 5 stars with 7594 reviews
(7,594 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the decent sound quality, good battery life, snug fit, affordable price, and ease of use of the GO Air POP True Wireless In-Ear Headphones. Some customers appreciate the available colors, bass, and lightweight design. However, a few customers have mentioned connectivity issues, low volume, and problems with charging.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Not impressed with design
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't seem to navigate the volume increase/decrease buttons, and getting them out of the charger has been an issue - using tweezers to pull the first one out then I have room to pull out the left one.
This review is from JLab - GO Air Pop True Wireless Earbuds - Teal
No, I would not recommend this to a friendRated 3 out of 5 stars
Not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were ok i just had a hard time getting them out of the case and they wouldnt stay in my ears they kept falling out
This review is from JLab - GO Air Pop True Wireless Earbuds - Rose
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Back up
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these on sale, as a back up to my more expensive earbuds. Sometimes they worked and sometimes they didn't. I wouldn't recommend
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Sorry for the troubles this may have caused. Please feel free to reach out to our customer support team to get a free replacement under warranty. You may reach us at support@jlab.com or give us a call 1-405-445-7219 8am-4:30pm PST We're here to help = )
- Lourdes #TeamJLAB
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good For The Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, small complaint is connecting them for the first time you may have to re-do it due to one ear bud not syncing the 1st time.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
I would recommend this to a friend Rated 1 out of 5 stars
HORRIBLE
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had them for a year and a half and it has come to the point where, if I want to use these, I have to unpair them as soon as I'm done or they will HIJACK anything and everything. If you have them off and tucked in their case and a call comes in, they turn themselves on. If you're not using Bluetooth at all, they'll turn themselves on at random timess and I have to stop and unpair them. I have replacements ordered of another brand and CAN'T WAIT TO THROW THESE IN THE TRASH!!! And I never write bad reviews. Had to warn you on this one. I have looked it up ... cleaned connections, put a rubber band around the case to make sure it was closing fully and correctly ... Nothing has helped. At all.
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Rated 3 out of 5 stars
Not good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that much good. Sound is not clear. After connecting sound automatically decreasing.so i don't like it that much
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Everything has its place
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent ear buds good for work but still very basic and not convenient. You get what you pay for here but nonetheless they do the job
This review is from JLab - GO Air POP True Wireless Earbuds - Black
I would recommend this to a friendRated 3 out of 5 stars
Needed For Back Up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was out in of town and forgot my apple ear pods. so I picked these up. They got the job done and was able to listen to a lecture. I gave them away when I got back home.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
I would recommend this to a friendRated 3 out of 5 stars
Grandma 62
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good for younger person not my ears but they are a good buy for budget.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Get what you pay for
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely get what you pay for. I got these to link up to my phone one time but it was a process each time I wanted to use them. Not worth the headache.
This review is from JLab - GO Air Pop True Wireless Earbuds - Teal
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Rated 2 out of 5 stars
Within 90 days 1 bud won't work
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these earbuds when I first got them 3 months ago -pretty comfortable, easy to charge, decent case. Not very good for working out or walking though because they can fall out. Also must be completely removed to have a conversation in person so I didn't wear them that often. Less than 1 hour a week even average. Now I've had them for only 3 months have used them probably 10 to 12 times, and the left earpiece does not work at all. Just outside my 90-day return. I am not satisfied at all
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Short cable attached to the case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charger Cable is attached to the case and it is about 2 inches long, how can one charge this thing with 2” of cable? Unless you use a laptop to charge it, it is impractical anywhere else to charge.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendRated 3 out of 5 stars
Air pods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are alright quality good. Just not happy because they keep falling out of my ears. Next pair I get will hook over the ears
This review is from JLab - GO Air Pop True Wireless Earbuds - Teal
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Pick up a pair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic value. Once you pair with your device, they will connect automatically when you pull one out of the case. Great.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
I would recommend this to a friend Rated 3 out of 5 stars
need to have long finger nails to get buds out
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok... in the end its better to get sony or bose units
This review is from JLab - GO Air POP True Wireless Earbuds - Black
I would recommend this to a friendRated 3 out of 5 stars
Not a good idea
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charger too short so there is at no time this would be beneficial
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't Do It
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible! Just terrible worst purchase to date. Won't do it again.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Too sensitive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very comfortable but for the price they are good. One thing is the button feature is so sensitive. If you push them back into your ear, it activates the functions
This review is from JLab - GO Air Pop True Wireless Earbuds - Teal
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
JLab
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new JLab GO Air POP True Wireless In-Ear Headphones in black. The sound is great and perfect for my small ears.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Ear buds always fall out of ears
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have good quality sound… when the earbuds will stay in my ears. That’s the problem, they always fall out. Very annoying.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.








