Customer Ratings & Reviews
- Model:
- EBGAIRPOPRLTBLU124
- |
- SKU:
- 10180089
Customer reviews
Rating 4.5 out of 5 stars with 7594 reviews
(7,594 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the decent sound quality, good battery life, snug fit, affordable price, and ease of use of the GO Air POP True Wireless In-Ear Headphones. Some customers appreciate the available colors, bass, and lightweight design. However, a few customers have mentioned connectivity issues, low volume, and problems with charging.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Volume
Rated 2 out of 5 stars
Cute but that’s all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price , they don’t fit every ear size , and not as loud
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Tasha,
We're sorry to hear that the Go Air Pops were not the right fit for you. Please send us an email (support@jlabaudio.com) or give us a call (405-445-7219) so we can discuss which model might work out better for you.
Thanks,
JLab Audio Customer Support
Rated 3 out of 5 stars
Ok
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These didn't fit my ears easily. I didnt like the fit
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Audio
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buen sonido y cómodo al escuchar el sonido y color
This review is from JLab - GO Air POP True Wireless Earbuds - Black
I would recommend this to a friend Rated 3 out of 5 stars
Ear buds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There bud's aren't thats great but good forthe price they keep fallen out of my ear
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
I would recommend this to a friendRated 3 out of 5 stars
Average
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its cool to hear music but to be on phone calls not that good the other person cant really hear you good
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Not great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is fine for podcasts but not great for music.they hook up easily to my apple devices.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
I would recommend this to a friendRated 1 out of 5 stars
Bad quality earpods
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad connectivity. It does not play clearly and smoothly.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Eh ok
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as loud as you'd think n9t great for warehouses but dor a quick cheap pair sure.
This review is from JLab - GO Air Pop True Wireless Earbuds - Teal
No, I would not recommend this to a friendRated 3 out of 5 stars
Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid earbuds, for the price, does a nice job of connecting to multiple devices
This review is from JLab - GO Air POP True Wireless Earbuds - Black
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Bad disighn
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear buds don’t fit right, they ( ear buds ) keep dicconecting
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. Perhaps try the Go Air Sport I found that the hook is a lot more comfortable. We look forward to speaking with you!
Davian
#TeamJLAB
Rated 3 out of 5 stars
Waterproof
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not water proof at all I would not recommend these to any one at all
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .The JLab Go Air Pop True Wireless Earbuds have an IP rating / waterproof rating of IPX4 for the earbuds only. This means that these earbuds are splashproof and sweatproof. Unfortunately, they are not waterproof. If you ever need any assistance, feel free to reach out to our customer support at support@jlab.com or give us a call 1-405-445-7219 8am-4:30pm PST
We're happy to help - Lourdes #TeamJLAB
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good sound quality but it keeps falling out my ear
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friend Rated 2 out of 5 stars
NO NOISE CANCELLATION
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these a a backup pair for traveling. There is no noise cancellation. I was unable to listen to a movie while flying.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Rated 3 out of 5 stars
Durable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very solid design my kids have had these for a year now and still work great
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for the feedback, Reba = ) If you ever need any assistance, feel free to reach out to our customer support at support@jlab.com or give us a call 1-405-445-7219 8am-4:30pm PST We're happy to help! - Lourdes #TeamJLAB
Rated 1 out of 5 stars
Stopped Pairing at the same time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these earbuds November 2024 they worked fine until this week, the first week of May 2025, 6 months in and I can’t get both earbuds to pair at the same time. I have tried every Troubleshoot step advised and they still aren’t pairing at the same time.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Not bad for the price
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound in one of the earbuds goes out occasionally. Can be very annoying.
This review is from JLab - GO Air Pop True Wireless Earbuds - Teal
I would recommend this to a friendRated 3 out of 5 stars
Average at best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent when on sale. The pods are not very secure so they may pop out your ear if you are too active.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
I would recommend this to a friendRated 3 out of 5 stars
Ok product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It a ok wireless head set for the value. Battery life is ok.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for the input. We appreciate the feedback as this helps our design team to know what to improve on in future designs. Cheers, JLab Audio Customer Support
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Does not hold power and shuts off after 30 mins.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not hold power and shuts off automatically after 30 mins. When i out it back in case it will charge and say battery full but would switch off in about 10-15 mins. Sound quality is decent for the price but no good it wont hold power even for a evening walk.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .we are sorry to hear you ran into some issues with our product. Feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Rated 3 out of 5 stars
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one of the headphones work. Followed all the instructions, and still not working.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friend








