Customer Ratings & Reviews
- Model:
- EBGAIRPOPRLTBLU124
- |
- SKU:
- 10180089
Customer reviews
Rating 4.5 out of 5 stars with 7594 reviews
(7,594 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the decent sound quality, good battery life, snug fit, affordable price, and ease of use of the GO Air POP True Wireless In-Ear Headphones. Some customers appreciate the available colors, bass, and lightweight design. However, a few customers have mentioned connectivity issues, low volume, and problems with charging.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Connection acts crazy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have a mind of their own sometimes and won't connect or either just disconnect at random times!
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Ears phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good.i like it..............................
This review is from JLab - GO Air POP True Wireless Earbuds - Black
I would recommend this to a friendRated 1 out of 5 stars
Hurt my ears
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me these are the worst headphones i have ever put in my ears. Cause a good bit of pain. For some people these are probably perfect but for me they hurt my ears. I have only found one set of earbuds that dont hurt my ears and They are no longer made and the current replacement model is very expensive compared to the price i paid years ago. I hoped these would work for now but within 10 minutes my ears hurt. I even tried different rubber tips but it didn't help. If basic earbuds work for you these should work for you but they dont for me.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Rated 3 out of 5 stars
Good, but cuts in and out of bluetooth connection.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well, but cut out and then re-establish the bluetooth connection, intermittently.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
I would recommend this to a friendRated 1 out of 5 stars
Not worth the $20
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a pair of these from my local bestbuy because I had recently lost my airpods and needed some wirless earbuds for work. I thought to myself $20 wont hurt to give them a shot, right? Wrong, the first pair I had the right ear bud would not connect and after following the instructions multiple times to try and get them synced nothing. I came to the conclusion that the charging case was defective and not charging when the earbud was put in the case. Okay, ill just exchange them and be on my way. Second pair left earbud didn’t work. It absolutley would not pair the case was charging it this time cause the led would go on but I believe this time the earbud was not holding a charge. This time I just had to bite the bullet and say I lost $20 on them cause they were not even worth the gas money to return them. TLDR: QC on these are garbage and its better off using the $20 to save for a better set of wirless earbuds.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Buyer Beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. The left and right never synced. Was never able to use the pods. Total duds. Do not recommend. I submitted a ticket for customer service help from the brand and they never responded.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219.
Rated 3 out of 5 stars
Case Coordinator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what I expected. Nothing fancy, but works.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
I would recommend this to a friendRated 3 out of 5 stars
Jlab
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked perfectly until 2 days ago the Bluetooths stopped working. Could be just a bad pair.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
I would recommend this to a friendRated 3 out of 5 stars
Ear Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to get out of the charging holder. No option for noise canxellation to turn off or on.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
I would recommend this to a friendRated 3 out of 5 stars
Base sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough base not good for long wear sound is so so
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Good ear bud
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked them when I first got them, but after a while they pop out of the ear and sometimes drop of fall out of the ear, and now I don’t have them anymore so on to the next pair.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
- Cons mentioned:Volume
Rated 1 out of 5 stars
Its not worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The voice goes up and down without even changing it. I am ashamed for giving it as a gift to my Mom, I asked her how its working and then she showed me the issue. Volume unstable.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .So sorry about this. Please email us at support@jlab.com, and we'd be happy to help.
Rated 2 out of 5 stars
Unuseable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the item. The item would not fit in my ears. I have to take out the cushions because they are too big. The package did not come with the small second size. So I could not use them.
This review is from JLab - GO Air Pop True Wireless Earbuds - Rose
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Rated 3 out of 5 stars
Okay....
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Their okay. They easily come out of the case and ear. I gave them to my 9 year old.
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
No, I would not recommend this to a friendRated 3 out of 5 stars
Meeh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is good for a child or person that is starting out being a responsible ear bud owner.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
I would recommend this to a friendRated 3 out of 5 stars
Meeeh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is good for a child or person that is starting out being a responsible ear bud owner
This review is from JLab - GO Air POP True Wireless Earbuds - Black
I would recommend this to a friendRated 2 out of 5 stars
Not recommended
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased and used 1 time then put in case and in my purse they did not hold the charge. As soon as I take them off the charger they show a red dot instead of blue.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Rated 1 out of 5 stars
Amazing earbuds but now are poor quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 4th pair of earphones...reason for the one star? Well, I bought the skin color earbuds and of course it wasn't the one I wanted but, I kept it because I was too lazy to return it. Well, the left earbud had either no sound or it would cut off, so I returned it and got my now 4th pair. This one has poor connectivity, my phone cannot be in my pocket and I can't go a few feet from my phone/laptop or else the earbuds won't connect. Such a great earbud but now it's not the same quality as the older ones.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Rated 3 out of 5 stars
Ear pods
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to get out of case and ear once in.But all in all for 20 bucks pretty good.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
I would recommend this to a friendRated 1 out of 5 stars
JLab - Go Air Pops fall short
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned other JLab ear buds in the past with good results. Unfortunately these didn't work out for me so I returned them. I was looking for an inexpensive Bluetooth earbud to use to watch TV. These had considerable dropouts which made them annoying to use. To test, I used my Bose Ultras and they worked fine.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friend








