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Customer Ratings & Reviews

Model:
EBGAIRPOPRLTBLU124
SKU:
10180089
$24.99

Customer reviews

Rating 4.5 out of 5 stars with 7594 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the decent sound quality, good battery life, snug fit, affordable price, and ease of use of the GO Air POP True Wireless In-Ear Headphones. Some customers appreciate the available colors, bass, and lightweight design. However, a few customers have mentioned connectivity issues, low volume, and problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 348 Showing 6,941-6,960 of 7,594 reviews
  • Rated 2 out of 5 stars

    Not so great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were such a hassle to connect to an iPhone. Originally it was bought for my daughter and I didn’t want to get something too expensive. They’re esthetically pleasing but seemed cheap.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 3 out of 5 stars

    No

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheap, the only thing that bothers me is that they are not clear

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    eh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good left one does not work didn't drop or anything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic quality not so great but OK. Ear fit a little big

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my step son as a replacement and he is happy with them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are on for kids. They are kind of bulky and uncomfortable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Deacon John

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s OK but I wouldn’t buy it again thanks it sounds low and cheap

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am using it for calls. For music am using the other buds.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is really good for this product. They started out working well for 2 weeks. But now, only 1 ear bud works at a time. It stopped connecting together. The sound quality is good, if you just want a good basic pair for the gym. But since it stopped working, I have to return it.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds do not work and I feel like they should have tested them before I bought them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had high hopes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that it was an issue connecting with my Apple products but I tried connecting them to my work computer and nothing. Only one light turns on (L side) and I can’t return or exchange them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219. jlabaudio-conv

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Unable to lower volume.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Cannot lower volume via tap or via bluetooth media being used. Way too loud.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 3 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item. Purchase it and enjoy it. Good a gift..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing crazy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok. Nothing crazy about these really.they sound fine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish they where a little more noise proof. But a good deal

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Quiet Vibes, Big Sound: Reviewing JLab’s Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they support your quiet time and relax-mode, travel or cooking

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn’t buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not a great earbuds keeps falling off and sound quality is close to nil

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Our Bluetooth products come with a 2-year warranty! If you believe your product is defective, feel free to reach out to our customer service department to begin a claim. support@jlab.com jlabaudio-conv

  • Rated 3 out of 5 stars

    Average earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for kids. Overall sound is ok or average at best.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Allergic reaction

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an allergic reaction in my ears from these earbuds. Never had this problem before not even if they’re from Dollar Tree!!!! The earbud silicone made my ears itch and raw. I had dry patches in my ear canals for months before they’d healed. I even tried it with out the silicone and still had an allergic reaction. My son did too, but my daughter (who has eczema) didn’t. So they work fine for her…that’s the ONLY reason I put 1 star.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219. jlabaudio-conv

  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work very well. I enjoy them. My only complaint is that I find it difficult to grasp and remove them from their container. JLab should have pul ridges or something on the buds where you grasp them to remove them from the container.

    I would recommend this to a friend