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Customer Ratings & Reviews

Model:
EBGAIRPOPRLTBLU124
SKU:
10180089
$24.99

Customer reviews

Rating 4.5 out of 5 stars with 7594 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the decent sound quality, good battery life, snug fit, affordable price, and ease of use of the GO Air POP True Wireless In-Ear Headphones. Some customers appreciate the available colors, bass, and lightweight design. However, a few customers have mentioned connectivity issues, low volume, and problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 351 Showing 7,001-7,020 of 7,594 reviews
  • Rated 1 out of 5 stars

    Would not connect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to connect to my computer or phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Average of Terrible

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty terrible audio quality, but you dont buy it for that. Needed a quick pair to replace a lost set until I could get something better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    THE SOUND IS NOT GOOD

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY'RE BETTER THAN NOTHING, BUT EVEN AT $20 THEY ARE TOO EXPENSIVE.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 2 out of 5 stars

    Stopped working after a week

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for these. They were working fine for a week and then suddenly stopped working even after I had charged them for 5 hours! I guess you get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi,
      We're sorry to hear that your Go Air Pops stopped working. We've got you covered with a 2 year manufacturers warranty. Please send us an email (support@jlabaudio.com) or give us a call (405-445-7219) when you get a chance and we can discussed getting those replaced for you. Thanks, JLab Audio Customer Support jlabaudio-conv

  • Rated 5 out of 5 stars

    Inexpensive solid earbuds for your $

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as gift for Daughter.Im sure she'll be happy with them.She has mentioned them before too me.Kids know a decent value for the money aswell.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt like cheap plastic and the sound was not that great. Only one earphone worked out of the box. Id spend more money for better earphones. Probably for a kid itd be alright

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Not bad for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it isn’t bad but the ear buds them selves decide to slid off my ear every once In a while and they aren’t to loud but like I said for the price it ain’t bad

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missing earbud cushions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the earbuds themselves are fine, I did not get the extra cushions that I was supposed to get. Can you send, please.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Happy to help here! Please email us at support@jlab.com. jlabaudio-conv

  • Rated 2 out of 5 stars

    you get what you pay for

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great at 1st but after daily heavy use only lasted about a month before one airbud started dying out

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219. jlabaudio-conv

  • Rated 2 out of 5 stars

    Keep your box in case for the warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this but I had two of them and they both broke within a week. I probably got unlucky with these but either way it was still a bummer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice budds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered to Best Buy faster than expected. Work very well. Inexpensive. Stay in ear fairly well but I won't workout with these in my ears.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for work

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for work environment made very cheap and sound diminishes over time

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 2 out of 5 stars

    Disappointed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay for listening to audio books, but music is distorted. Main issue with them is when using them for calls. EVERYONE has issues hearing me.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Will, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      #TeamJLAB jlabaudio-conv

  • Rated 2 out of 5 stars

    Back up

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these on sale, as a back up to my more expensive earbuds. Sometimes they worked and sometimes they didn't. I wouldn't recommend

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Sorry for the troubles this may have caused. Please feel free to reach out to our customer support team to get a free replacement under warranty. You may reach us at support@jlab.com or give us a call 1-405-445-7219 8am-4:30pm PST We're here to help = )

      - Lourdes #TeamJLAB jlabaudio-conv

  • Rated 2 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very comfortable and always fall out on f my ears. I got them last minute for a trip, but would not get them again.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi! The Go Air Pop comes with extra earbud tips in different sizes. jlabaudio-conv

  • Pros mentioned:
    Battery life, Ease of use, Fit

    Rated 5 out of 5 stars

    EXCELLENT EAR BUDS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT EAR BUDS!!! I use them everyday for about 45 minutes at a time and they still say charged 100%. Great sound, extra bass, easy to use, stay in really well.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Failure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not charge properly, it's a waste of money. Lost receipt so unable to return

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 2 out of 5 stars

    Only buy if on sale

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it, I wouldn't recommend these ear buds unless they are on sale. Paid $19.00, I may purchases them if they drop under $10.00

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration. jlabaudio-conv

  • Rated 2 out of 5 stars

    Air Pod review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for a couple of weeks, but for some reason the right air pod has stopped working.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219. jlabaudio-conv

  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty uncomfortable and awkward, not my first choice for an earbud.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv