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Customer Ratings & Reviews

Model:
EBGAIRPOPRLTBLU124
SKU:
10180089
$24.99

Customer reviews

Rating 4.5 out of 5 stars with 7594 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the decent sound quality, good battery life, snug fit, affordable price, and ease of use of the GO Air POP True Wireless In-Ear Headphones. Some customers appreciate the available colors, bass, and lightweight design. However, a few customers have mentioned connectivity issues, low volume, and problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 354 Showing 7,061-7,080 of 7,594 reviews
  • Rated 2 out of 5 stars

    Could have been better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairing is an issue. Then I loose reception in one ear while walking. Not happy with this product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just some new ones I happily got for my people and they are nice and come in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value comfortable color can work with anything. Case is easy to keep up with.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Thats it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poorly put togather the material has a strange texture to it.but it was easily hooked up to my phone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for just about a year, great overall product. Great sound from headset

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JLab Go Air POP true wireless in ear headphones are okay, falls out of ear, okay sound quality

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. I would personally recommend the Go Air Sport as the hook provides a more secure fit to prevent the buds from falling out. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 2 out of 5 stars

    Cool color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall out the ear all the time and they dont stay in ear

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the ear buds he wears them while he goes to the gym to work out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my nephew and he uses it a lot. Pretty much a back up for him.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sounds fine. They dont fit well in my ears. They start to hurt

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unable to pair the headphones back together.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy these headphones. They're so cheaply made that the tap functions barely works. I purchased 2 of them and I accidentally unpaired them from each other, and now I can't get them to pair back together. That's what I get for purchasing these cheap headphones. Lesson Learned

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t work the way I thought. Had a hard time controlling the volume.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration. jlabaudio-conv

  • Rated 1 out of 5 stars

    They're ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need the app to fully use all the features of these buds. The app is full of bugs and wont pair to your buds. Save your money if you want the full experience. If these are just your backup buds and you don't care about the extra features, get em.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration. jlabaudio-conv

  • Rated 5 out of 5 stars

    Great product for a low price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy to carry d when not in use, and stays fully charged!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound, easy to use, and at a great price. Very pleased.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Don't recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one side charges. I do not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ed phone is not listen sound is not clear I don't know it's just a is enough not good

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Wireless earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Communication cuts out, and it's hard for others I talk to hear me.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 5 out of 5 stars

    Great little buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves um. They work great when she is doing chores at the farm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is going to love these! I like these better than wired.

    I would recommend this to a friend