Customer Ratings & Reviews
- Model:
- EBGAIRPOPRLTBLU124
- SKU:
- 10180089
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the decent sound quality, good battery life, snug fit, affordable price, and ease of use of the GO Air POP True Wireless In-Ear Headphones. Some customers appreciate the available colors, bass, and lightweight design. However, a few customers have mentioned connectivity issues, low volume, and problems with charging.
This summary was generated by AI based on customer reviews.
Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these 4 hours ago. Right one doesn’t work at all. No lights, no sound. Left one sounds like garbage. Will be returning tomorrow.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Piece of junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one piece of junk. The case looks cheap. The left one just does not sync. Tap 7 times does not work either. DO NOT WASTE YOUR MONEY!!
No, I would not recommend this to a friendNot worth a nickel
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could give no stars. Terrible sound quality and wouldn't stay in my ears.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Not a good purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't happy with these. I could hear the music and answer my phone. The purpose was to use them to hear on the phone; therefore, I would not recommend these.
No, I would not recommend this to a friendUncomfortable. Do not recommend.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really uncomfortable. Even with the smallest ear piece it feels like I have to jam these in. They give me an instant headache and I can’t focus on the sound.
No, I would not recommend this to a friendThey last 10min
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price they where good. They have a nice size and sound but they only last about 10min the right one stop working and never work again, they being return and exchange for another brand.
No, I would not recommend this to a friendDon't Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the earbuds for less than a month and they already stopped connecting.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Please reach out to our customer support team. We'll have you up and running in no time! support@jlab.com
Doesn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a back up pair. When i paired them to my phone the right earbud does not work. I've tried troubleshooting, but that didn't help at all.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about the issue. We'd be happy to help you get a replacement pair. Please contact our support team at support@jlabaudio.com.
dont reccomend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They stopped working from the left ear bud one week after purchasing.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear of the issues that you ran into. We do cover all of our Bluetooth products with a two-year limited warranty, and we'd love to get you taken care of. At your convenience, please reach out to us either email, support@jlabaudio.com or give us a call at 405.445.7219 Mon-Thurs 8am-4:30pm PST and Friday 8am-2pm PST. We're here to help!
Buzzed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using the item for a couple hours, it had a continuous buzz sound. Was very disturbing and had to return the item to the store.
No, I would not recommend this to a friendThe worst earbuds ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This earbud is the worst the charger is not compatible in the United States dont waste your time. Spend more get more
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .The Go Air Pop's charging case has a built-in connector that can be plugged into any 5v 1a USB port. You can also plug it into your phone's charger adapter.
ear bubs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working in two weeks. Should have gone with the ones I had picked out. The person told me these were better ones
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about the product you received. Please contact us at support@jlab.com, and we'd be happy to resolve this for you.
Sucks.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset sucks and is not comfortable at all. Hard to get out of ears.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this EarPods and I have used for less than a week and one of the earphones does not charge, terrible product, I will take it back to the store for replacement or to get my money back
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
- Pros mentioned:Battery life, Fit, Sound quality
Comfortable Earbuds finally
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup/Charging The case is nice and small and the earbuds sit in fine. JLab has the charging cord as part of the case. That is a plus and minus. Plus you always have a charging cable ready to go to top off the case. Downside is cable is part of the case.so if it get damaged won't be an easy fix. So take care of the cable. Fit The fit in the ear are some of the most comfortable I've had. Most ear bugs I can only keep in for about 30-40 minutes in my left ear. These I could keep and not feel like my ear was hurting. So that was a wonderful win Sound: Sound is good. Bluetooth works fine and I had no issue. They sounded good and block out enough noise that while I miss ANC it didn't stop me from using them and listening to my music/audio books without issue. Overall these are a great pair of ear buds that are comfortable to wear sound great and come in a small and easy to carry package.
I would recommend this to a friend Do not purchase waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When i used them to talk on the phone, people tell me they cant hear me and or i sound far away
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Crappy Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They suck! horribly head phones! I would never buy anything from JBL ever again!!! Don’t waste your money! Shame on Best Buy for selling such crap!
No, I would not recommend this to a friendReturned produce
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife could not get them to stay in here ear, so we returned them. We are not sure why this happened.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
not goo do not work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.factory defect, Bestbuy is not near me, and I request a label return, but bestbuy are not giving us that option. Shame on bestbuy
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219.
left earpiece sound comes and goes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased in Febuary, lost sound in left earpiece March 13th, tried reseting, still intermit sound comes and goes in left earpiece, unable to return. taking a risk buying these..
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Rara, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB