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Customer Ratings & Reviews

Model:
EBGAIRPOPRLTBLU124
SKU:
10180089
$24.99

Customer reviews

Rating 4.5 out of 5 stars with 7594 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the decent sound quality, good battery life, snug fit, affordable price, and ease of use of the GO Air POP True Wireless In-Ear Headphones. Some customers appreciate the available colors, bass, and lightweight design. However, a few customers have mentioned connectivity issues, low volume, and problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 361 Showing 7,201-7,220 of 7,594 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great little earphone plug

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really nice. It's so little but so powerful. It's loud and clear whether talking on phone, listening to podcast, music on my phone. Also worked great with watching movies and videos on my iPad. It connected easily and back and forth with my phone and ipad. I haven't had to charge it yet and been using for 6 days now, which is so great. This is the longest I think I've used one without still needing to charge yet. Charging is also easily done, all you need is the usb plug to plug into wall. The small charging cable is built right into the case for convenience. The size is nice and small and fits easily in pocket when exercising. While walking the earbuds, stayed firmly in my ears. It does come with a couple sizes of the soft ear "thingy" to find what's most comfortable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Basic Buds.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special. NO TILE ON THESE. Just earbuds that you'll lose. Or better, lose one and be annoyed.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 1 out of 5 stars

    not what I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only the left worked I took them back, I have the black ones now and will review in a week or so

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration. jlabaudio-conv

  • Rated 1 out of 5 stars

    Reconsider

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 star because the sound is good, but they won’t stay in my ear.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    NOT WORTH IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right earbud stopped working 3 weeks after I bought them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Pros mentioned:
    Battery life, Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Very good quality for those on a budget

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds were easy to set up, very intuitive without much need for instructions. The case is a good size and not too bulky. It didn’t take long to charge the earbuds either. The case is what you charge and the case charges the earbuds. Even when I used the earbuds for several hours a day and putting them back in the case to charge up, I still only needed to charge the case once every 4-5 days. As for the sound quality, on a scale of 1-10 I would give them a 7. The convenience and practicality were the best parts of the earbuds and the sound isn’t bad. But if sound is very important to you, it might be worth spending a bit more on other earbuds. The headphones look good with a nice design. What I like about the design the most is that they are fairly incognito. When I was using them while at work, most people didn’t even know they were in my ears, and I work in an area where it’s easy to spot if I had headphones in (I got the black ones). The earbuds also fit very comfortably in my ear. They’ve never fallen out and my ears never got sore even while using them for several hours in a sitting. Although this didn’t affect me, the buds didn’t come with different tip sizes. Again, this didn’t affect me because ethe buds fit comfortably in my ear. But if you have smaller or larger ears that usually require a different size than the standard, it may be worth looking into other buds with different tip sizes. Overall, it's not gonna have all the bells and whistles the more expensive earbuds boast. But at the quality really is amazing given the price point. I would highly recommend to anyone in the market for good earbuds that aren't too expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Wow! Impressed by these for sure.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe these are only $20! Let's be real, It’s not like these headphones will out perform your AirPods Pro or Beats Studio or others in the $200-300 range. However, I do think they can be comparable to some earbuds in the $100 range no doubt. Design: the design is super comfortable. I have worked out with these, and they do a good job of staying put during my exercise. I have also listened to some white noise while sleeping and when you turn your head on your pillow there is zero pain or uncomfortableness. This is huge for me as I like to sleep with some white noise or music. Battery: the battery is good enough and again let’s remember these are worth $20! I have gone to sleep with these on when I wake up I still battery left, so it definitely is up there at 8 hours. Sound: the sound is good but has not noise cancellation. If you’re big about that maybe these are not for you, but again I think you can’t beat the price for what you get. These can make a great gift or even be your to-go headphones for extreme occasions where you might end up losing an earbud or two. Quality: The charging case is about the only thing that feels super cheap. It feels like cheap plastic, but that’s not a big concern for me as the actual earbuds have a good quality built. The controls are also a big hard to navigate, but I just found myself using my phone to skip songs or turn volume up or down. Honestly, I never knew I would be this impress by some headphones that are $20. I guess it’s 2021 (or 2022 depending on when you read this), and now we have wireless headphones that provide good audio at a price that everyone can afford! Nice work Jlab!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These aren’t like what they seem. I got them because I they the cushions were going to be soft, but they ended up hurting my ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I was looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to charge; not friendly use. Has never been used. Can’t change

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it for three weeks and then it started to make noise and fail

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We'd be happy to help. Please email us at support@jlab.com. jlabaudio-conv

  • Rated 1 out of 5 stars

    Lousy product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very hard to get in your ear, even getting it out the case is a struggle

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Disappointed Earbuds Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the earbuds were okay. The earbuds wouldn't stay in my ears. After a week from when I purchased them, they stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One bud would not work after I bought it and wasn't allowed to return with the receipt.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Stopped working after about a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was good for a few weeks, then just stopped pairing. I tried everything to fix the problem, with no success, and then just threw them away.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right bud doesnt work. Problem is that i bought it on a visit to the USA, so, returning it not practical, so, my loss.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219.

      With love from the Lab,
      JLab Support jlabaudio-conv

  • Rated 1 out of 5 stars

    It's 20 dollars, it makes sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes sound, incredibly poor sound, but if you need something bluetooth that makes noise and you have literally no money, Well, here you go.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, if you are using with a windows device make sure you have GO Air POP Stereo selected. If you do not, the sound quality will not be at its best. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    GET WHAT YOU PAY FOR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume does not adjust properly, won't always stay paired, extremely hard to get out of the case. Spend the extra and get something quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t do it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go in an out while working out do not buy will not purchase again you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. Stopped working after a couple months. Made appointment to get fix. Team member told me, they are to fix it nor replace it.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Torres, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Don’t recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to go off of. Out of the package only one would work. I couldn’t get the other one to turn on nor sync to my Bluetooth

    No, I would not recommend this to a friend