Customer Ratings & Reviews
- Model:
- EBGAIRPOPRLTBLU124
- SKU:
- 10180089
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the decent sound quality, good battery life, snug fit, affordable price, and ease of use of the GO Air POP True Wireless In-Ear Headphones. Some customers appreciate the available colors, bass, and lightweight design. However, a few customers have mentioned connectivity issues, low volume, and problems with charging.
This summary was generated by AI based on customer reviews.
Ear phones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Git them on sale but quality is not good. Better off spending more foe a better product
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad doesnt even keep a charge issues with connecting to bluetooth
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry about that. Please contact our support team at support@jlabaudio.com, and we'll help you out.
Pointless
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t even use these headphones… they wouldn’t even pair…
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com.
Bad purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to return these because they stop linking up to all my Iphones
No, I would not recommend this to a friendGood price poor qa
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left earbud died in 8 months and refuses to charge in the case now.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Clem, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Defective earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one earbud work, in the process of returning it now.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money . Poor quality sound and won’t fit the ears like AirPods
No, I would not recommend this to a frienddon't buy these
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was cheap in price because these are horrible: bad sound, painful fit.
No, I would not recommend this to a friendBIG EARS NEEDED
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.CAN'T GET THEM IN MY EARS - TOO BULKY, AND THE RANGE IS POOR.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
Davian
#TeamJLAB
Bad connection to phone in pocket
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When my phone is in my pocket the music is constantly stuttering.
No, I would not recommend this to a friendSpend the money and get a decent pair.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t stay connected to my iPhone. I got what I paid for.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219.
Poor Quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality and has stopped charging and doesnt work.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219.
- Pros mentioned:Battery life, Ease of use, Sound quality
Great value for a great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using them for a few weeks and have no complaints. They are my first wireless earbuds and I am happy with them. I use them for audiobooks and watching videos on social media, and the sound quality is fine. They were easy to connect to my phone. They fit comfortably in my ears, it is nice having 3 sizes of ear tips to choose from. I find the built in charger which tucks into the bottom very convenient. Each earbud stays charged for about 8 hours. Great product for the price.
I would recommend this to a friend Bad headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t redeem Apple Music for 4 months. Don’t buy
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there! Currently, we only offer free 3 months of Tidal HiFi:
https://www.jlab.com/pages/tidal-music-app
Uncomfortable pairs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s uncomfortable and poor quality, looks so cheap…
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
defective item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sold me a defective product that was already opened
No, I would not recommend this to a friendNot the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful earphones just sucks one doesn’t work…..
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Waste of money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One stopped Working within the first three days of purchase
No, I would not recommend this to a friend- Pros mentioned:Battery life, Sound quality
Great Sound, Great Battery, Poor Comfort
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded the Jlabs I usually wear, the corded Bluetooth variety with these. The quality is good, the product they have a decent sound quality to them and their battery lasts a while, tho I do use them infrequently so I haven't had a chance to take them to their limit. There is one gripe I have with this, well a couple. One is that the touch feature for stuff like changing songs, adjusting volume, and more is a tad hard to get right. The other one is that of fitment. My previous set, see the link to check them out. Fit in my ears nicely and quite comfortably. Not these, they tend to slip out sorta, staying in the hear but allowing sound in and giving this constant feeling that they will fall out of your ear. This is on top of them being uncomfortable to lay down with them in and rub my hear sore otherwise. Other than that they are a decent set of earbuds for their price, do buyer beware they may not be comfortable for you. My previous earbuds: https://www.bestbuy.com/site/jlab-jbuds-pro-signature-wireless-earbud-headphones-black/5793103.p?skuId=5793103&ref=212&loc=1&gclid=CjwKCAjw586hBhBrEiwAQYEnHcIdmgIiVX2qq3WYqQivkhK1fv5G9PKV-Y74Hw-HfcqWfCb8D7hcAxoCbw0QAvD_BwE&gclsrc=aw.ds
I would recommend this to a friend Junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted a little more than two months, then stopped charging.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Ken, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB