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Customer Ratings & Reviews

Model:
EBGAIRPOPRLTBLU124
SKU:
10180089
$24.99

Customer reviews

Rating 4.5 out of 5 stars with 7594 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the decent sound quality, good battery life, snug fit, affordable price, and ease of use of the GO Air POP True Wireless In-Ear Headphones. Some customers appreciate the available colors, bass, and lightweight design. However, a few customers have mentioned connectivity issues, low volume, and problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 366 Showing 7,301-7,320 of 7,594 reviews
  • Rated 1 out of 5 stars

    heavy heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    way to heavy! not a great shape for my ears. terrible connection

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi,
      Thank you for the input. We appreciate the feedback as this helps our design team to know what to improve on in future designs.

      Thank you,
      JLab Audio Customer Support jlabaudio-conv

  • Rated 1 out of 5 stars

    no good!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    waste of money ......................................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible sounds like you’re in a tunnel you get what you pay for

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Unsatisfactory

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ear bud has a mobile app but doesn't work. Do not purchase

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    No volume control on headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return did not work for my needs. No volume control.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    lose, lose situation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These will hurt your ears and they sound really bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ehh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within a week.. they were good while they worked

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Poor quality. Microphone issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just last long 1.5 months. Micro phone issue. Don't buy

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi TBBam,
      We're bummed to hear that you ran into issues with your Microphone. Please send us an email (support@jlabaudio.com) or give us a call (405-445-7219) and we can discuss getting those replaced at no charge under the 2 year manufacturers warranty.
      Thanks,
      JLab Audio Customer Support jlabaudio-conv

  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left earbud went out less than a month of purchase date.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Rose,
      We're sorry to hear that your left earbud stopped working. We've got you covered with a 2 year manufacturers warranty. Please send us an email (support@jlabaudio.com) or give us a call (405-445-7219) so we can discuss how to get them replaced. Please let us now if you have any questions. Thanks, JLab Audio Customer Support jlabaudio-conv

  • Rated 1 out of 5 stars

    To bug for comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is to big to comfortably stay in your ear.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, every product comes with extra ear tips. We recommend trying them out for the best fit. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is junk......................................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even like it. Left bud wasn't even working.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Super sound from such a small space!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The J-lab GO Air Pop have really great sound from such a small space. Comes with three sets of ear tips so it's easy to find ones that are comfortable. Has a built-in EQ with 3 options 1. J lab signature - amplified bass and vocals 2. Balanced - even sound 3. Bass boost - amplified bass and sub-base.(this one is really cool) Controls are handled via "tap" on the ear piece. Unfortunately, sometimes I found that the "taps" weren't recognized, or recognized too many times! (I'm sure operator error was involved and this will improve). Left or right can be worn/operated independently for phone calls, etc. I noticed that the right ear piece would stop playing when I attempted to increase volume. I'm not sure what control I was asking it to perform but once again, these are issues I'm sure will remedy themselves over time. Includes a built-in charger cord that folds back into the case when not in use, keeping the entire package small, lightweight, and easy to put in your pocket. Boasts up to 32 hours of playtime and recharges quickly. Great little sound for WAY less than other earbuds, the J-lab GO are certainly worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent ear buds if you tweak some stuff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok,so I got these for $9 bucks with a $5 Best Buy reward. 1) Get the Musicolet app if your going to use music on your device you upload to it. If not then makesure you have Absolute volume disabled in Developer options on your Android device. Tapping the build number 7 times on most devices unlocks Developer mode(use with caution if your a noob). There are other sweet lil tweaks in Developer option too. So on Amazon Prime Music, I use max bass setting on the buds and tune the Amazon Prime app to Jazz and these buds are awesome. You also need to makesure you use the right size ear bud silicon . They give you 3 sizes which for me is the largest so you get a good seal which makes for the best music experience. I will be testing these for gaming with my gaming laptop too. In all these are a good deal and I like the quality and killer price point so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Jab not compatible

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones don’t work very well it’s hard to connect to your blue tooth on my phone it keeps disconnecting from my phone

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com. jlabaudio-conv

  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product so far. The case holds a charge for a very long time and I haven’t had to recharge it very often. The earbuds stay in place and the sound is very good. It’s an excellent value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    great price, sound, battery. disappointing control

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price these are stupidly good. sound quality is great, mic quality is decent as well, battery life is hours better than some buds that cost hundreds of dollars more. only problem i have had with them is how finicky the standard controls are and the inability to change them. i use these while working and only wear the left or right side at a time. play and pause are only on the right side while the same presses will activate your assistant on the left. be nice if, since it does recognize that one bud is being used at a time, it defaulted to just the right controls

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    On sale for 12.99!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2! Cause i liked the first purchase. And this time they have a case that actually keeps the earbuds from missing due to its 1st gen. Second the 1st gen have connectivity issues and this one doesnt. The sound quality have improved alot but the bass still lack bass. Overall i am impressed by these earbuds and i would definitely buy it again if i lose the other two i just purchase. Thats the con. I always miss placed my earbuds at the gym smh. But if the price goes back to 20$ it is still worth buting. It is close as good as the samsung or apple. Battery life is superb as well. You have no idea how much savings you can do buying an expensive one vs buying atlease 5 pairs of these earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Nice comfy design

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, cannot be beat. Comfy feel in the ear, great battery life and sound more than acceptable with no buzzing. Light weight and relatively ease to wipe dry after a workout.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great for the Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Pair of these for work over the Holiday Season. The Bluetooth signal is very good, as well as the battery life. Overall for 20 dollars these are a steal. The sound quality is good overall and clear. For most people these will work great. I highly recommend these unless you are looking for studio quality headphones. The only reason I didn't give them a perfect 5, the battery life indicator is not really existent by any means. That being said, the battery life is really good. I charge these once a week and get through the whole week of work.

    I would recommend this to a friend