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Customer Ratings & Reviews

Model:
EBGOAIRRNVYBLK82
SKU:
6396185
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Customer reviews

Rating 4.3 out of 5 stars with 13223 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the GO Air POP True Wireless Earbuds for their excellent sound quality, good battery life, comfortable fit, and ease of use. The earbuds are also appreciated for their affordable price, reliable connectivity, and impressive bass. However, some customers have noted that the volume could be louder, and a few have experienced charging issues. Overall, the positive aspects of the earbuds appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 13,223 reviews
  • Pros mentioned:
    Price, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Love them - great next generation wireless ear bud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Summary: I really like these wireless earbuds. The quality is good, and they were ~$10 cheaper than the previous generation of this product. Most of the new/improved features are better than the earlier JLab Go earbuds (which I had for a couple years). Don't expect super high sound quality (like an over-the-ear headphones) but they work perfectly fine for listening to podcasts, audio books, and casual music listening. More details: * Connection to Right and Left Earbud: A new feature - connects (via Bluetooth) to both the Right and Left earbud. I sometimes use just one earbud (ex. when I ride my bike so I can still hear road sounds) and this allows me to use EITHER the left or right. Also, for long listens - when a single earbud battery dies you can pop in the other earbud. * Case: The case that holds the earbuds was updated. It's now open and has improved retention of the earbuds in the case. The old case had a flip top. I thought the ear buds would fall out of this case since there is no "lid". But the improved magnetic retention holds them in place. So far (after 2 months), the ear buds have never fallen out of the case - I've carried them in my computer case, coat pocket, pants pocket, etc. No issues. A couple small issues to be aware of: * Volume: They don't seem to be as loud as my old pair i.e. max volume. Ony an issue when I'm using them in a noisy environment like riding bike downhill fast or high ambient traffic noise. Not a showstopper but worth noting. * Fade In/Out: Occasionally the right and left earbud get out of a sync for a second or so - the sound dies in one earbud and then comes back. It's mildly annoying but not something that would keep me from buying them again. It seems to happen when the audio signal is sketchy so I suspect it has something to do with the separate Bluetooth connections for each earbud. My old JLab Go earbuds didn't do it (they used just one connection to the right earbud and then shared the signal from right to left earbud).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great backups and workout buds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOUND (3/5) The sound quality does leave a fair bit to be desired.I find their "signature" setting is best, and bass boost is ok, even the best setting isn't stellar. Their "balanced" setting is trash though. Super tinny and flat sounding. Cannot recommend that setting at all. Make no mistake, you're not getting hifi buds for $30. FORM FACTOR (4/5) The buds feel nice, fit well and are small. The case is just ok, no lid, but magnets hold it in pretty well. You can shake them out, but it takes a pretty deliberate, tough shake. A lid wouldve gotten it 5/5 because everything else feels good. I also like the built in USB charger on the bottom of the case. nice to not have to find a cord. BATTERY LIFE (5/5) Pretty solid compared to many other, nicer buds. Longer than airpods and other buds that are WAY more expensive. Case and buds carry something like 22 hours. Other notes: bluetooth v5, which is good. Allows for use of one bud at a time.Touch controls work well and there's quite a bevy of stuff you can do. The things that get it up to 4 stars are the facts that they're only $30. You can't really go wrong so they make great backups if you have nicer buds. They're IP44 rated so they should stand up to sweat when working out, which is also nice considering a lot of higher end ones aren't water resistant at all. I would recommend them, just don't expect to get audiophile sound. Have these be your workout buds that you leave in your gym bag and i think you'll be satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Fun and wallet-friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great rich sound quality and budget-friendly! Earbuds hold their charge and last for many, many hours of listening use between feeds. Easy to set up with my devices. I appreciate the matching app to fine-tune my preferences. A tad bulky in the ear, but I am a casual user and love these earbuds for music, meditation, and audiobooks. The teal is such a fun color and makes the case easy to spot!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Bang for the buck

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I bought these for my daughter since I had a pair of my own, the battery life is excellent, connects quickly and the sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Somewhat large but nice sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted some affordable earbuds. I got her AirPods and she felt they were too large for her ears. We came across the JLab -Go Air and she noticed that they felt really good in her ears and still provided a real good sound. She opted for the smaller ear tips which felt really good in her ear and enjoyed how they lasted for over 15 hours before she needed to charge them again. Speaking of charging, the JLab Pro Air comes with the charging case that has a built in usb Charger, so you don’t need to have a separate usb cord to connect with. The only issue with this is that it is short. Overall, she is really pleased with these earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent Earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a 69 year old man whose only owned one set of wireless earbuds, a style made for exercising which have a bendable "hook" to help hold them in place. I like how they sounded when I would press them into my ear with my finger but, no matter what size tip I tried or how I adjusted the hook, I couldn't get them to stay in snug enough on their own. But they did prove I would enjoy earbuds if I could find a good, or tighter, fitting pair. So I recently decided to shop for inexpensive earbuds and, after doing my research, chose these JLAB Go Air Pop earbuds. They were highly rated in numerous reviews for their price, performance, build quality, ease of use and for having three built-in custom EQ settings. I'm so happy with them I had to write this review. Even being plastic, the earbuds and the case seem well made. However I can tell it's best not to exert too much sideways pressure on the case's hinge when it's open. I read many didn't care for the attached charging cable however I use a charger that has 5 usb ports and it's very easy to plug the case into one of the ports on either end, and I find the attached cable to be very convenient. The orientation of each earbud is maintained magnetically and "snaps" into the case nicely, afterwhich the red light on the case glows steadily if the case battery is above 25% or blinks if it's below. And I love the fact both earbuds pair automatically with my phone when removed from the case and then tell me they're connected and fully charged. I know the sound likely won't impress true audiophiles, but I'm extremely pleased with their fidelity, much better than I expected. I know a lot of it has to do with the fact they fit snugly in my ears. They're light and comfortable and fit me great out of the box with the medium tips but even better when I switched to the small tips. I switch between the EQ settings regularly because they definitely enhance the various music genre, i.e. enhanced bass for Rock, JBL's Signature EQ for instrumentals, enhancing the mids and highs, etc. Even being a novice to earbuds, I found the controls straight forward and very user friendly. They all work as described. And they've proved to be excellent when it comes to phone calls. In fact I received two calls during my initial use and both were clear, on both ends, because I asked each of my friends if I sounded any different than normal and they both said no. The last pleasant surprise is how well the bluetooth works. My home is a small split level yet, with my phone in the living room, I can walk almost anywhere in the house without losing connection. The other day I was listening to music in the garage before realizing I'd left my phone charging in the kitchen. I've rarely been so pleased with a purchase and can't imagine a better value for the money. I've been using them almost daily and hope they'll last a long time however, for what little they cost, if they don't I'll buy another pair without hesitation.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Jlab is THE best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, here's a review of JLab earbuds, keeping in mind they offer a wide range of models at different price points: **JLab Earbuds: A Solid Choice for Value and Versatility** JLab has carved out a significant space in the audio market by offering a diverse lineup of earbuds that generally deliver a strong bang for your buck. Whether you're after truly wireless freedom, budget-friendly listening, or workout companions, JLab likely has a pair that fits the bill. **What Stands Out:** * **Affordability:** This is often JLab's biggest selling point. You can find quality earbuds from them without breaking the bank, making them a great option for students, budget-conscious buyers, or those prone to losing earbuds. * **Variety of Models:** JLab offers a wide spectrum of earbuds, including truly wireless (TWS), wireless neckband styles, and wired options. They also have specific models tailored for sports, kids, and everyday use. * **Decent Sound Quality for the Price:** While they might not compete with premium audiophile brands, JLab earbuds generally offer a pleasant and balanced sound profile suitable for most music genres, podcasts, and calls. Bass is often emphasized, which can be appealing to many users. * **Comfort and Fit:** Many JLab earbuds come with multiple ear tip sizes to help you find a secure and comfortable fit. Some sport-oriented models also include ear hooks or wings for added stability during workouts. * **Features:** Depending on the model, you can find features like Bluetooth 5.0 or higher for stable connections, IP ratings for water and sweat resistance, built-in microphones for calls, and touch controls for managing playback and calls. Some higher-end JLab models even offer active noise cancellation (ANC). * **Battery Life:** JLab earbuds often boast respectable battery life, with many TWS models offering several hours of playtime on a single charge and additional charges via the carrying case. **Potential Downsides:** * **Sound Quality (Compared to High-End):** While good for the price, the sound quality might lack the detail, clarity, and nuanced audio experience of more expensive premium brands. * **Build Quality (Entry-Level Models):** Some of the more budget-friendly JLab options might feel less premium in terms of materials and overall build quality. * **ANC Performance (Mid-Range):** If a JLab model offers ANC at a lower price point, the noise cancellation might not be as effective as that found in higher-end ANC earbuds. * **App and Customization:** While some JLab models have companion apps for customization, the features and user experience might not be as polished or extensive as those from larger, more established audio brands. * **Microphone Quality (Lower-End):** Call quality on some of the more affordable models might be just adequate, especially in noisy environments. **Who are JLab Earbuds For?** JLab earbuds are a great choice for: * **Budget-conscious buyers** looking for good value. * **Students** who need reliable and affordable audio. * **Fitness enthusiasts** who need water/sweat-resistant options. * **Casual listeners** who enjoy decent sound for everyday use. * Those who want a variety of features without paying a premium price. **Overall:** JLab earbuds provide a compelling combination of affordability, features, and decent performance. They might not be the absolute best in any single category, but they consistently deliver good value and a satisfying listening experience for a wide range of users. Before buying, it's always a good idea to check specific reviews for the particular JLab model you're considering, as features and performance can vary significantly across their product line.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Repeat customer, second pair, good value.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time purchasing this brand and type of headphone. I like the for and ease of use/features especially the built in charging wire. Each headphone can be used independently of the other so one can charge while you still listen which is important to me as I like to listen to music, podcasts, and watch content 24/7. Pairs easily as well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Whoa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't write many reviews because I just don't like to take the time but these earbuds deserve my time. I have a number of wireless headphones typically ranging from 150 - 400 dollars, some are over ear, on ear and in ear. I recently bought a 150 dollar pair on sale that had bands that wrapped around the ear to keep the buds in place. They are certainly good but I decided to just try these Air Pop headphones since they are only 25 retail and received good reviews. Whoa. I typically like 80's rock since that is the era I grew up in and when I tried these for the first time I was blown away. I like a little more bass than average and these headphones really delivered. The good part is while they have great bass out of the box they were also able to reach the highs which is unusual. Not sure who Jlab is since this is the first item I purchased from them but they really knocked this one out of the park. I actually feel kind of ripped off knowing that I spent all that money for premium headphones when there are headphones of this quality for this price. The USB A style connector was conveniently tucked away under the case which was good engineering but a little dated. Regardless, the charging still works good. The other thing I noticed right away is how good the buds fit in my ear straight out of the box. I am sure that since everyones ear is shaped differently that experience will not be the same for everyone. Even though the charging connector is a bit dated I still had no issues giving these a 5 out of 5 as they literally sound as good (maybe better) as my 400 dollar over the ear headphones. The noise cancellation is quite good too but I think part of that is attributed to how well they fit my ear. My search is over for the perfect earbud headphones. If they fail tomorrow I will go right back out and buy another pair. Hope this helps. I highly recommend at least giving these a try.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    First Impressions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up these JLabs after having some issues with my AirPods Pro, and figured I’d find a cheap replacement until I can get my AirPods fixed. I know it’s not fair to compare the two, but unfortunately those are the only other earbuds I’ve owned, lol. First off, I will say that the value of these JLab earbuds is excellent! I got them on sale for $13, but even at a regular price of $20, you can’t go wrong with the features and the audio quality. You can simply tap on the earbuds to control things like volume, track selection, and EQ modes, which is pretty cool. The audio quality seems pretty good to me. Of the three EQ modes that are available, I’m stuck between JLab Signature and Balanced. I like the punchy bass of the JLab Signature, but the vocals do sound a little muffled, IMO. The Balanced mode has better clarity, but lacks that aforementioned bass. There’s also Bass Boost, but I don’t like a ton of bass, so I won’t use that mode. The thing I really don’t like about these earbuds is the fit. I feel like these earbuds are more intrusive than the AirPods Pro. I have sensitive/problem ears and these earbuds make me feel a little dizzy because it feels like my ears are totally plugged. I’ve tried the different ear tips, but it’s the same with all of them. I think I don’t have this problem with my AirPods because they compensate for this with the vents and features like Transparency mode and ANC. Overall, I think these are great as a starter pair of earbuds or maybe a backup pair, especially for the price. I will probably keep these as a backup pair at work, but I definitely won’t be wearing them for long periods.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Fit perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great I'm the ear wireless earbuds these work and pair well with my ipad the sound is nice too and they fit well In the ear highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 2 out of 5 stars

    Wouldn't stay in my ear

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned many wireless headsets through the years and I normally get the type that has a hook over the ear since I am relatively active. These headphones sound good and the battery is more than sufficient for my needs, but I can't get them to stay in my ear and am sure I will lose it one of these times when it falls out. Even if I am just sitting around, these fall out after a few minutes, so walking or running is not an option with these for me. As I mentioned, I usually buy the type that hook over the ear since I haven't found any in-ear headphones that stay in. Many of the headphones I've had in the past come with various size rubber fittings to try to get a tight fit...these do not. There is only one size that comes with these headphones. The other issue I had when using these was that the R/L is written very small on the case and I didn't notice that I had put the left earphone in the right holder and vice versa. I realized this when I tried to use them the next day and the batteries were completely drained. It would be helpful to have L/R designation a different color than the case so you can easily tell which is which...or ensure that the earphone won't fit in the wrong slot. It looked like it was magnetically seated when I put them in and they didn't fall out when I held the case upside down. I don't think this is a big deal as I would have gotten used to it over time. Overall, I would not recommend these since they kept falling out of my ear and I'm sure I will lose them if I ever went on a run with them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab jlabaudio-conv

  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and battery life, stay in well. Having an adjustable EQ on the app is a big plus.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Amazing sound for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding earbuds especially considering the price. They fit pretty well into my ears, which is impressive considering I have a deformity on the right one and many earbuds don't fit well. For the money it's hard to beat these. They aren't the loudest, but pack a punch and are good for casual use. If you were looking for something crystal clear with loud, deep bass and crisper sound you should spend more, but if you want something cheap and practical that feels like it costs $30 more, get these.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good, size is great, it connected good with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great price and battery life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my budget earbuds. Had a 40$ pair last, did the job. Just wound up losing both of em after a year. I'm not a fan of Jlab, and their touch activated controls for all their stuff. But at 20$, I had to check them out. Form factor for case and buds are fine, nice and small. Sound is fine. I'm not a sound enthusiast, I just listen to podcasts and Youtube. Nothing bad here, as good as my last pair, if not a bit better. Zero issue connecting them to my phone. Range not the best, but rarely a problem for me. The real standout of this one is the battery life, especially for the price. My last paired lasted about 4-5 hours, each bud. This one? One bud [left] lasted for almost 8 hours, pretty much my full work shift. Changed them out, and within 20 minutes, maybe less, that one was already back up to 100%. (I switched back to left to have my right ear free while working in my home office, due to home layout) Absolutely impressive, especially for 20$.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Price

    Rated 5 out of 5 stars

    JLab Go Air Pop Wirelss earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JLab Go Air Pop Wireless earbuds have the best sound. They are small and easy to use. They are the go to for music and running. They are a great value. I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Solid Earbuds!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should say upfront that I received the JLab - GO Air True Wireless In-ear Headphones for the purposes of providing an honest and unbiased review. And, at $30, I think they're good. I have way more expensive earbuds with fancy noise cancelling features, but, at the end of the day, I'll probably end up using these buds more. If they fall out or get lost, I'll just go to Best Buy and get another set. I had no connectivity issues; no static pops. I wish the buds put out a bit more volume, but at their current price, I think they're good earbuds. The buds are small. I included some pictures for scale. The earbuds come with three different pads. I found the default worked the best and stayed neatly in my ear. There's a white light on each bud. If they are in your ears and you aren't playing music, other people can see the white lights. There's a charging case. The earbuds are magnetically held into the case. However, I found that the case wasn't perfect. I accidentally knocked the case off the counter and the earbuds came out. The magnets do a pretty good job, but they aren't perfect. A lid for the case would have been a nice addition. Also, I struggle with getting the touch buttons to work as advertised. I could get the volume to go up and down and answer calls or pause / play music, but it wasn't perfect. But that's about all of my nitpicks. I wish the earbuds had fuller / louder sound, but at this price point, they sound pretty good. The touch controls are a bit frustrating and I wish the case had a lid, But outside of that, the earbuds worked well. I struggled with what star review to give these. But, I think these buds do what they set out to do. They provide good, clear audio in a small package and are relatively inexpensive. They stay in my ears better than buds that are nearly seven times more expensive. I hope some of these nitpicks are addressed in future versions of the earbuds, but for what they are, I like them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as cheap backup earbuds and they actually sound better than I expected. Bass is decent and voices are clear for podcasts. Battery life is pretty good for something this small. The case is tiny which is nice for pockets. Pairing with my phone was easy too. They’re not going to compete with premium earbuds obviously, but for the price they’re honestly hard to beat.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Cheap and good, a rare combo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a wide range of earbuds, bluetooth, true wireless, wired and otherwise. These guys aren't the best, but they aren't the worst either. They're good... Just good... Also do be careful when picking these out. The website doesn't clearly mark this, but these specific ones are the "Go Air POP+" which is an updated version that has slightly more battery life and a usb C connection instead of a usb A connection. Just double check the package to make sure you have the +. Packaging is to be expected, cheap and recyclable. The case is rather tiny which is a huge plus. It can easily fit in any pocket, including that tiny one in most jeans. Sound quality is okay enough. You can hear the music or podcast you need to hear and honestly, that's all you really need. You can sync these to the JLab app just in case you need to tune the sound profile, but the JLab signature works fine for me and I would assume most people. They last about an average shift and can last longer with the charging case, but just keep in mind of the unusual way they charge since you'll need a usb c port for the cable on the case to plug into. If you have a handy wall wart or usb c charging bank that will do. Long story short? At $25 normally these are a great steal. I wouldn't say these are throwaway buds you could easily take anywhere or keep as spares because they actually sound good, but you won't be too upset if they break or get dropped. Not to mention that you can catch these on sale and pay even less. Basically think of these as dual purpose, you can easily use these as daily buds, but more than likely these can act as spares if your main buds run out of battery or you happened to forget them and these are in some side pocket of your bag.

    I would recommend this to a friend