Customer Ratings & Reviews
- Model:
- EBGOAIRRNVYBLK82
- SKU:
- 6396185
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.
This summary was generated by AI based on customer reviews.
Great starter earbuds for the price!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my youngest daughter as a starter pair of earbuds. She uses them with her Chromebook for school and Tik Tok. They fit her ears well and she says they are comfortable. They were very easy to set up and she likes them a lot.
I would recommend this to a friend- Cons mentioned:Fit
Mediocre product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like them they pop out of your ears every time you move your head
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
Thank you for your feedback, Mr. Frank. We use this feedback to make sure that
our products are nothing less than the best for all our customers. I am sorry to hear
that you have had a not so good experience recently with the way they fit. We included a few gel tips for all ear types, if that doesn't help. Please feel free to contact us so we can make it right! Reach out to us at support@jlabaudio.com
or visit jlabaudio.com/contact
Not too bad
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a Christmas present and my partner loves them! Affordable option for decent wireless ear buds.
I would recommend this to a friendSkip the hassle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right earphone stopped working within a month. I purchased the 2 year protection with best buy and they take forever just to get back to you. I opened a claim with the manufacturer and I had to pay postage to get them sent back and get credit within their store. I'm not even sure how it will turn out, but it can take weeks to get that fixed. Very annoyed with the purchase but I guess you get what you pay for.
No, I would not recommend this to a friend- Cons mentioned:Fit
Not bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was okay. The earbuds are huge and was always falling out of my ear.
No, I would not recommend this to a friend - Cons mentioned:Volume
Very poor sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldnt reccommend these to anyone that wanta something to be loud and not hear the outside..
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello horn
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you set up with a new unit.
We want to help you
#FINDYOURGO
JLab Audio
Didn’t like em
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were uncomfortable and hard to keep in my ear. I also don’t like that the container doesn’t have a lid.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
- Pros mentioned:Sound quality
Great value great sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definately a great value and great sound. Worth it
I would recommend this to a friend Ehh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the buds was broke when we picked them up still haven't tried returning but it was disappointing
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab
Tricis
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work fine but they go out when am at work not very good service n the warehouse
I would recommend this to a friend- Pros mentioned:Battery life
Great bluetooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cordless headphones Good battery life and fit
I would recommend this to a friend Pretty Good for the Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re great for the price. I only wish they had noise cancellation.
I would recommend this to a friend- Pros mentioned:Sound quality
Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and they sound good, but they don’t have easy way to control.
I would recommend this to a friend Ok
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are ok earbuds, I bought them when on sale, I dont like things in my ear so I only use occasionally
I would recommend this to a friend- Cons mentioned:Volume
Not for TV use
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my wife to use with TV while walking on the treadmill. Did not have very good sound and had to turn the tv to full volume as well as the earpiece to even slightly hear them. May work better with other items but not the tv. Returned for the Skull candy and they work much better.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there! Make sure you have the volume turned up via the earbud to ensure you have good volume levels. -JLab
Great for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them as a Christmas present for my niece. Great for the price, includes charging case with attached USB cable.
I would recommend this to a friendThey’re ok for price.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked them when I first got them. And honestly I still use them to this day. They aren’t bad for the price at all. I just have difficult time connecting them sometimes when the battery is on medium. If it’s not full, it won’t connect properly for me. I like it comes with different ear piece sizes. But they are good for the price. I just wish I would’ve got airpods instead since I have an iPhone.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about the problems you've experienced with your earbuds. The issue with your connectivity is very unusual and we'd love to find a solution for you. Please contact our support team for help. -JLab Audio
- Pros mentioned:Battery life, Price, Sound quality
Decent entry/mid-level true wireless earbuds
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The JLab - GO Air True Wireless In-Ear Headphones have a good design. They have a nice shape for fitting in the ears, are fairly lightweight and generally comfortable (after extended periods of use, my ears are not begging me to pull them out). Each earbud has a multi-function "button" (not a clicking button, but tap activated) that have different functions based on the number of taps (or light touches) and the current use (such as music vs. call). The sound is pretty good. Between my phone's normal equalizer setup and changing the EQ Sound Mode to Bass Boost (there are also JLab Signature and Balanced modes), It pretty close to what I get from another, higher-end brand that I mostly use, but not quite the richness that I am used to. I will say that the battery life is decent, and good enough at least for what I use them for. Each charge gives up to 5 hours of use. The charging case has enough stored for 3 additional charges, allowing 20+ hours of use without need to plug in to charge everything. It takes about 1.5 hours to charge the earbuds. The charging case is an interesting design. It doesn't have closeable lid, but does had raised sides to give a little more protection. Unfortunately, those raised sides make it a little bit more difficult to remove the earbuds (I seem to lose my grip every time after getting them out and basically drop them). The earbuds will stay secured in their charging bays via a magnetic catch. The case has a built-in USB charging cable that folds under and stores in the base. The catch with that is the cable is only barely over 2" long. While these may not be considered premium headphones, they are a really good value for the price!
I would recommend this to a friend Harshad J
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a problem connecting to Blue tooth on IPAD. The product may be defective. SO I returned to the store.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
- Pros mentioned:Sound quality
Good sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good beginner pods. Max volume is too low but sound real good. For price can't complain.
I would recommend this to a friend