Customer Ratings & Reviews
- Model:
- EBGOAIRRNVYBLK82
- SKU:
- 6396185
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.
This summary was generated by AI based on customer reviews.
You get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Mediocre sound quality and comfort but hey, they're cheap!.
I would recommend this to a friendLow sound.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones connect easily however the sound when making phone calls is extremely low. Playing music it sounds ok.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey coco86,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.
Kind Regards
#TeamJLab Customer Support
- Pros mentioned:Sound quality
Great buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it not the be set quality awesome for the gym
I would recommend this to a friend Good quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the price i wish the case was more secure though
I would recommend this to a friendbig and bulky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too big, uncomfortable to have over a 10 period. My ears hurt and couldn’t get comfortable
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Reasonably priced ear buds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well for just around the house or out for a walk. I am not that into music, just listening to radio on my walks so I didn't need something expensive. I like how they came with 2 sizes to fit better in your ears. I needed the smaller size.
I would recommend this to a friendease of use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i just appreciate that you did not need an app to use
I would recommend this to a friendNot charging
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was excited to reading review and purchased headphones but was unable to charge and had problems.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, when charging your product make sure you are using the correct charger we recommend as the earbuds will not charge if you have one that is noncompatible. -JLab
- Cons mentioned:Fit
Didn’t like it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too big for my ears. Can’t stay in ears. Keep falling.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. Please try the other size ear tips or our cloud foam tips. If this doesn't help If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you.
-JLab
Poor in call sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor in call sound quality. The person on the other side of the call hears extreme interference.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Mixed feelings, missing base, to high pitched
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud but not that great on base, mic pics up a ton of high pitched atmospheric noise witch is very ear aching, I mean really high pitched on the callers end. Joan’s pricing was awesome when they first came out, however over time when I went to purchase another Jlab product the new prices turned me away
I would recommend this to a friendGreat for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the better quality version of these so there's a drop in sound as in volume. But still worth the money.
I would recommend this to a friend- Cons mentioned:Fit
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is a little low. And they fall out of your ear pretty easily.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
- Cons mentioned:Fit
needs work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The issues I've had with them are don't stay in the ear for long.
No, I would not recommend this to a friend - Cons mentioned:Fit
Not worth it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money. The sound quality is mediocre and the buds pop-out even with snug-fitting. Also, they lure you into a trial subscription with Tidal, and then Tidal Music bills your credit card without ever sending you an invoice to allow for cancellation.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
Thank you for your feedback. We use this feedback to make sure that
our products are nothing less than the best for all our customers. I am sorry to hear
that you have had a not so good experience recently. We also strive to make any
wrongs right and would like to get more detail from you so we can work out a
proper solution.Reach out to us at support@jlabaudio.com
or visit jlabaudio.com/contact
- Cons mentioned:Volume
Pretty good for $20
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good for $20. They work. Sound is ok but volume is low.
I would recommend this to a friend Light usage earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convinient and light weight, a little too sensitive for movement .
I would recommend this to a friendWorth it for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, work the price paid, sometimes they unpair easily
I would recommend this to a friendThey work great and are very useful.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They help to let the user do work away from the connected device, not being bound with caring it everywhere.
I would recommend this to a friendEar budds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tey are not loud for me can still hear outside noise. Gunna return them for something else better.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio