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Customer Ratings & Reviews

Model:
EBGOAIRRNVYBLK82
SKU:
6396185
Your price for this item is $29.99

Customer reviews

Rating 4.1 out of 5 stars with 5573 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 5,573 reviews
  • Rated 5 out of 5 stars

    Can't Get Enough of Em

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three pair of these. I set up one for the computer, one for the iPhone and one for my 2nd TV. And, still the cost is less than most other true bluetooth earbuds. They sound great and I love having them ready all the time. Love, Love, Love these sets. Thanks.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    neva again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I didn't buy them they are so low smh I was better off getting the fake ones from a deli

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio jlabaudio-conv

  • Rated 4 out of 5 stars

    Great bluetooth earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio quality. Easy to connect to bluetooth. Battery life is shorter than I hoped.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They pick up sounds from around you when on the phone. Sound is low even with volume maxed out.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    I hope you get a good one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only paired with my iPhone once, and even then it sounded like someone was grinding metal in the background. But if you buy it from BestBuy you have nothing to lose, I sent this one back and was given a full refund. Maybe you will get a good one. But I decided I wanted headphones I could connect to something directly, instead.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 4 out of 5 stars

    great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price - they aren't noise cancelling but certainly work for in the gym

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even the small buds will not stay in my ears. Ughhh

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Maybe try the bigger ones as they might have a tighter fit and won't fall out. -JLab jlabaudio-conv

  • Rated 4 out of 5 stars

    Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and clear. The fit into my ears is strange but for the most part great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I paid. This pair of earbuds are really good. Fast charging and easy to carry with me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not amazing but good for price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t want to buy an expensive Bluetooth headphone because I loose already my regular ones. Bought these to try it and the sound quality is not as good But it’s a new experiment for me. I think I’ll stick to wired ones for editing music, but might just go for a higher end one; next time for me to have the freedom while I dance and clean the house

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low audio for music and receiving calls. Told that I was sounding far away when on phone calls.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool quality, especially for the price…………………………..

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Not good at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value is poor, they fall out of your ears easily! Hate them

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. The proper fit is key to a great listening experience. If none of these tips work you can purchase 3.5mm ones elsewhere to place on your buds. -JLab Audio jlabaudio-conv

  • Rated 2 out of 5 stars

    Returned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldnt get both buds to produce sound as directions indicated.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 4 out of 5 stars

    Great headset should biy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sides are very sensitive to touch but otherwise very nice headphones great job jlabs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these wireless In-Ear Headphones. These are the only ones that I have found that actually fit my small ears. I am able to wear the for several hours without my ears hurting. The are a great buy for the price! Very reasonable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great teenage product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son lo es his buds. He wears it everyday without any issues.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not good earbuds, don't stay connected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good buy. Dont stay connected. Wouldn't recommend

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok but!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked them when first purchased. After about 2 months the right earbud stopped working.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Great Wireless Ear Buds

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice set of wireless headphones. Came with 3 different ear size cups, looks awesome, great sound, please remember to follow the setup, by burning them in. Holds charge for a very long time and recharges fast. Will purchase again.

    I would recommend this to a friend