Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
EBGOAIRRNVYBLK82
SKU:
6396185
Your price for this item is $29.99

Customer reviews

Rating 4.1 out of 5 stars with 5573 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 5,573 reviews
  • Rated 4 out of 5 stars

    Decent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic but the least expensive. Given the price, they work fine

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    These are nothing but garbage

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for about 3 months as a backup pair of headphones. I now cannot connect them to my phone, and they will not turn off no matter what I do. Hold the buttons for 5+ seconds, nope. Put them in the charging case (which should automatically turn them off), nope. Do yourself a favor and pick any other brand besides jlab.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I paid for them I can’t complain if I needed to I’d buy them again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great sound for the price I will recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter did not like these so they were returned after use for 2 weeks...

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio jlabaudio-conv

  • Rated 2 out of 5 stars

    Better option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the quality you would expect. Decent but the sound quality is inadequate.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Solid sound for a solid price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid battery life. Sound quality is expected for the price point. I rarely use headphones so wasn’t wanting to spend a lot. If you want a basic pair of Bluetooth headphones that produce quality sound definitely pick these up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace wireless earbuds so i bought these. I'm satisfied so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has an ok sound. I'm not to fond of the charging cable. But it's ok. Does it's job.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    disappointed

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds quit charging an one quit working. I would not recommend this for anyone .

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Don’t waste your time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On first glance, this is a great product with great reviews at a great price. Unfortunately, the reviews don’t match what I observed. As soon as I placed phone down there was no sound. Tried to problem solve with no success. Spend more money to get a better product or stick to the headphones that chain you to your phone.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We are sorry about this issue and would love to make it right. Please reach out to our customer support team so they can assist you with our Two-Year Warranty claim process. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Okay for listening to audio books

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend if you want to make phone calls or listen to music. Just okay for listening to audio books. Invest a few more dollars for a better pair.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as stocking stuffers...no issues as far as i know

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Left one goes out

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a second pair after my first set went out thinking it was a fluke now only after a few months the left earbud with working on this set also

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Can be better

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not having a lid, dust and co get in there. The earbuds are not much “noise cancellation” actually you can hear them rasp in your ear.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a cheap pair of buds. Not for me i took them back.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Kristen,
      Thank you for your feedback. We take our customer’s concerns
      very seriously. We’d like to get to the bottom of this to make sure we can
      resolve any issues you might have had, so please reach out to
      us at Reach out to us at support@jlabaudio.com
      or visit jlabaudio.com/contact jlabaudio-conv

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent performance at an excellent price

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using these buds for a short while I'm a fan. These buds offer pretty decent sound quality at an outstanding value. Pairing these buds was super simple - pull a headphone out of the innovative charging case and they're ready to pair. It took less than 45 seconds from out of the package until these were ready to play sound. The pre-installed tip fit my ear canal fairly well. It did take a bit of fidgeting to get a decent fit, but once I figured out how to get a good fit, it's essentially a thoughtless process you do automatically when inserting them into the ear. Sound quality is good - especially for the price. These buds are perfect for working out or doing outdoor yard work - where you need music but you're not necessarily overly concerned about that 11 out of 10 sound quality, nor are you going to be out a ton of cash if one falls out, gets lost, ate by the lawnmower, etc.. I do have to turn them up quite a bit to get a decent volume out of them, but ultimately they do get loud enough for my listening tastes. The charing case is pretty cool - the headphones snap into place with a reassuring magnetic click and so far I haven't been able to accidentally dislodge them. The integrated charging cable is also a huge pro - you can charge these anywhere without needing to carry a cable. There is a recommended burn-in procedure where it plays various types of noise (pink noise, brown noise, frequency sweeps, etc..) for 20 minutes or so at a time, and they recommend doing this for 40 hours. I honestly don't see anyone who buys value buds doing this, but I did it for one cycle and though the science sounds solid on it, they sound decent enough without 39 additional hours of this. I've made a phone call on these or two, and the call quality was great and the remote party did not mention any issues hearing me as well. Overall, these buds are great performers and If I lost them today I'd probably go pick up another set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air Pods

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok. They don't stay in my ears. They keep falling out. Very irritating.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works as it should.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item, it works as ie should, I highly recommend this item.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good with the right expectations

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is okay. Found the best EQ setting for me is Balanced. Comfort in the ear is okay. I use it for running and it's pretty secure in my ear so I don't fear it falling off. I could not consistently choose the functions from tapping the buds. I recommend it for the price I paid for it ($20).

    I would recommend this to a friend