Customer Ratings & Reviews
- Model:
- EBGOAIRRNVYBLK82
- |
- SKU:
- 6396185
Customer reviews
Rating 4.1 out of 5 stars with 5573 reviews
(5,573 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Fit
Rated 1 out of 5 stars
Break really easily
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too hard to pair in the beginning. I lost my samsung buds and got these in hope I will find my other ones and have a wireless headphone set. They dont fit well in ears but I can deal. Sound. was okay not really loud. After a week of having them left earbud stopped working. Tried all tutorials on you tube and reading. Left earbud wont even turn on. I am returning. I rather get another no name brand than these.
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey ah123
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a different model.
Kind Regards
#TeamJLab Customer Support
Rated 1 out of 5 stars
Terrible to pair
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first pair I could only get one or the other to pair to the phone...never both at the same time. Tried trouble shooting through JLab, youtube, etc...no luck. Returned that pair to get a different one, thinking it might just be faulty. Second pair exactly the same issue.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you back up and running under warranty.
Kind Regards
#TeamJLab Customer Support
Rated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio on my Bluetooth wireless pod are very good.
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friendRated 5 out of 5 stars
Great earbuds, great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my wife after having made a great purchase of Skullcandy buds for myself.. of course I tried these out.. they were also a great purchase.. Highly recommended..
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
I would recommend this to a friendRated 1 out of 5 stars
Spend a little more for better earbuds out there
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't expect much, given the price point, but I was still disappointed. Weird touch controls that don't always work, uncomfortable, and they didn't charge or stay charged. Returned them the same day I got them. Spend another 10-20 dollars and get something better.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello moose,
When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
We want to help you
#FINDYOURGO
JLab Audio
Rated 5 out of 5 stars
Love these
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for perfect earbuds. Fits smaller ear canals. Range is good. I’m able to walk away from phone and they still play. Low profile - easy to hide.
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
I would recommend this to a friendRated 3 out of 5 stars
A decent pair of headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The charger stops working here and there and the magnets are not as strong resulting in the headphones falling out of the case consistently. Headphones are pretty decent for the price.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Good wireless pods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them. They fit in my ears and have extra buds.
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
I would recommend this to a friendRated 1 out of 5 stars
Horrible!!!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound ok does not last more than 6 months. Forth pair in two years. Im done!!
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Rated 3 out of 5 stars
They are Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are Ok. They hurt my ears a little bit, and it is a little bit muffled. I think I’m just more comfortable wearing over the ear headphones. I wouldn’t use them for a lot of music, but might be good for audiobooks.
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
I would recommend this to a friendRated 5 out of 5 stars
A must have ear bud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ear buds I have ever had! I use them at work, on a walk, and at the beach! I would most definitely buy another pair. The color is also eye appealing and amazing.
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friend- Cons mentioned:Connection
Rated 2 out of 5 stars
Right bud did not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these as a gift and they were defective. The right bud would not connect properly to an android device. It was working and had a light. But couldn't connect. Ended up returning them.
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there, sorry you had issues with your buds. Next time reach out to our customer support team for help before returning them. -JLab Audio
Rated 5 out of 5 stars
jlab audio-go air true wireless in -ear headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to figure out how to use it. It is hard to push down on the little arrow spots. But it works well with my smart phone. It is nice not to have wires to worry about.
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
I would recommend this to a friendRated 5 out of 5 stars
JLab Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my boyfriend for work and the gym and for the price, he loves them! Daughter has the same pair for school just different color and she enjoys them as well!
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friendRated 5 out of 5 stars
Good for now
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still have these. They are great to listen to music. Sometimes people say they can’t hear me. So I use these as a backup.
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome headphone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! Quick fast pick up. Been having these headphone for almost a year and still work great ! Definitely has helped in my critical situations lol ..
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friend- Cons mentioned:Fit
Rated 2 out of 5 stars
?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ear piece is too large and will not stay in ear for small ear cannel. Like charging stow away. Never loose charging cord
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
Davian
#TeamJLAB
Rated 5 out of 5 stars
Love!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger threw me off at first, I think it is super awesome you don’t have to have a specific charger and can charge it in any USB!
I would recommend this to a friendRated 1 out of 5 stars
Choose another option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is not worth the cost unfortunately. I have returned it 5 times after having the GSPR plan. It would be better to purchase an item that cost more in order to have it work.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there, instead of returning try contacting our customer support team. They are more than happy to solve any issues you are having. -JLab Audio
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
They're alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds sound great when they work correctly. They have a tendency to stop working all of a sudden or they can both fade in and out constantly. Very annoying when that happens.
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab Audio support@jlabaudio.com 1-405-445-7219Hours of Op: (PT)Monday - Thurs 9-4:30Friday 9-2





