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Customer Ratings & Reviews

Model:
EBGOAIRRNVYBLK82
SKU:
6396185
Your price for this item is $29.99

Customer reviews

Rating 4.1 out of 5 stars with 5573 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 5,573 reviews
  • Rated 5 out of 5 stars

    JLab - GO Air True Wireless In-Ear Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JLab - GO Air True Wireless In-Ear Headphones - Black is very easy to setup and use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    jlab go air - do not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible item, The sound kept going in and out, sent to jlab for an exchange, the 2nd set they sent will not charge. Have to pay shipping twice to ship back due to defective items. Do not recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was for my grandson and he likes it , well I bought 3 of them and they wore for my grandkids as a gift, they are very happy about it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not but this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product doesn't work well with a lad top as it says it should - very crackly and the person cannot hear anything . Now I cannot return per the store in Gainesville . Waste of money -very disappointment.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running under warranty.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Not worth your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after not even a month. They were a pain to use as the touch controls were finicky and sounded terrible for the price. Not even worth the postage for a warranty claim.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We’re sorry you weren’t satisfied with your produce purchase. Thank
      you for sharing your concerns with us. We would love to address any manufacturing issues with you and find a solution for you. Feel free to contact us so we can address your issue and make
      things right. You can reach us at support@jlabaudio.com
      or visit jlabaudio.com/contact jlabaudio-conv

  • Rated 5 out of 5 stars

    Stocking stuffers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the color can't wait until the kids get them in there stockings bought as a Christmas gift so haven't really had a chance to listen

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great at first and than just stopped working. It stopped pairing with any device and than just stopped charging/working all together in general.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Wireless ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the price. Best Buy always has in stock. Different colors available. They will price match as well. What else can you ask for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Its a hit or miss.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality and the microphone has a high freq tone on calls. Reached out to jlabs and no response from them. I had bought a pair before and worked out fine but not a brand to trust.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, to get in contact with us please reach out through this info: support@jlabaudio.com 1-405-445-7219Hours of Op: (PT)Monday - Thurs 9-4:30Friday 9-2 -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves them. Her sister tries to steal them from her, Great for the price. I won't cry if one gets lost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! I have small ears and was worried these buds wouldn't fit comfortably, but they did! Calls are clear and they stay put!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to use and small.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low cost compact ear piece completely contained in the ear. It does not interfere with a face mask. Great to use with an i phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLAP Earphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my In Ear Headphones - much better technology for the price then having expensive Apple headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Had a little trouble with the size of the part that goes into the ear. It was too large for my ear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Above average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits decent, I needed better tips. Good charge and case. Goes into “bass” mode kind of on its own. Lags a bit on connecting to incoming calls. Good for what I wanted/needed (yard work and workouts).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap but good quality headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cheap small wireless headphones to have. Just a quick heads up the technology on this is latest so might not work on old phones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality is great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a present. The product itself is great for the price but charging the item is inconvenient as the cable is very short. Also there is no lid to case and it is a hassle when using it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Painful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    UNCOMFORTABLE PERIOD. Over priced, Was not what the salesperson told me it was. I wanted a device that fit around the ear not in it

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Great Product.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these while working out and working in the yard. So far, they’ve worked perfectly and the sweat and dust haven’t been a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works great for my purpose, hearing directions from GPS from my phone while riding my motorcycle with a helmet on.

    I would recommend this to a friend