Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
EBGOAIRRNVYBLK82
SKU:
6396185
Your price for this item is $29.99

Customer reviews

Rating 4.1 out of 5 stars with 5573 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 5,573 reviews
  • Rated 5 out of 5 stars

    Happy with purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service, didn’t know what to buy , sales representative did a great job helping me .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any home or traveler especially when you find no place to plant plug you device. Worth the buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Earbuds or no good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Jlab go air true wireless in ear headphones are very disappointing, they stop working the second time I needed to use them, I would not recommend to anyone

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    These headphones are crap

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are crap. The sound quality sucks and the battery life is horrible. These are the second pair of JLabs I bought and I loved the first ones. These are horrible.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Worst ear buds ever.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy. These crapped out after only a month of my buying them. I'm glad I had the extended return. The audio is constantly going in and out especially in the left earbud.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Trey, we have a 2 year warranty on all products. If you need to make a warranty claim and get a new pair reach out here. support@jlabaudio.com 1-405-445-7219Hours of Op: (PT)Monday - Thurs 9-4:30Friday 9-2 jlabaudio-conv

  • Rated 3 out of 5 stars

    Worked ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked well but I had trouble keeping it in one of my ears. Ok for an inexpensive set of wireless buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter in law and she loves them. It comes with 3 different size buds so they are very comfortable

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Iffy in-ear headphones with iphone.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work well with my iphone 11. Kept losing connection. Went back and just bought Airpods.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the price.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying them for my daughter my husband bought his own and loves them. It’s hard to get his attention now.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so good. Audio quality is poor. Sometimes it stops working as well

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Prashanth, Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 5 out of 5 stars

    Great Fit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tiny ears need these earbuds as they have 3 separate sizes, sure you fit everyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They are ok

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I pay for this item they are ok. The sound while playing music is not that great. I tried using them to make a call and they worked very good. I guess overall they are average.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    J Lab wireless earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall headphones for the price, they're comfortable to wear and I would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color nice black and thay fit in your ear comfortable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Jlab Earbuds

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product looked nice and fit well in ears but took long time to charge and after hours of charging the charge only lasted 20 seconds before it stated it needed to recharge.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab Audio jlabaudio-conv

  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Works best if you’re absolutely still!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter how far I walk or adjust these headphones, they will not stay in my ear beyond a few steps. Should have went with another design.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Clear sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the closest I will get to airpods considering I have an Android phone. These work perfect and you can barely see them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like and vergood product i buy again this product i recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless earphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them. They are comfortable and they don't fall off. Sound is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average Wireless Pairs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth is a little weak in range, 15 feet more and it voice starts stuttering and music starts dropping, comfortable to wear though, tips are soft so long use is possible.

    No, I would not recommend this to a friend